Get matched with top tankless water heater repair pros in Winchester, MA

"In late June of 2023, Neo and his apprentice replaced our water heater. Neo did charge slightly more than Google reported as the average price in our geographic area. However, "you get what you pay for." Neo was diligent, friendly, efficient, and knowledgeable. Neo responded promptly to all telephone calls and text messages. There was no drama with Neo. Neo was a consummate professional. We would definitely recommend S&S Piping and Heat. When we experienced a runaway faucet and a broken shut-off valve in the spring of 2024, Neo was quick to respond. Our over-engineered faucet required more than the replacement of a simple washer. In a professional manner, Neo repaired the faucet, replaced the valve, and corrected a related water-pressure problem. As usual, Neo offered good, solid communications. Yet again, we would definitely recommend S&S Piping and Heat."

"I contacted this morning and they arrived with my new water heater around 2pm and finished installing and cleaning up by 3:30pm. Job well done. Worked efficiently and clean"

"Fantastic. Jeff is a pro. Installation went as described in both locations. He came back Immediately when I had a water gauge issue for my water meter ( installed 7 years ago) and replaced it on the spot. Jeff is professional, punctual, cleans up, old furnace removal and does great work. I’m very happy with my 2 new efficient heaters and hot water heaters! My heating costs are down substantially! I’m glad we chose Jeff."

"Spoke with Rob via phone, and scheduled a visit. Rob appeared 10 mins early, and telephoned prior. Quickly identified an issue with the automatic water feed not being fed, vs recommending replacement of a working part. Replaced sight glass and flushed system. Replaced the entire water gauge system on secondary system. Cost was reasonable, work performed proficient, parts used seemingly high quality. Rob is very sociable and able to hold a conversation whilst performing work as well. Would highly recommend."

"Excellent. The serviceman arrived on time, was knowledgable. He explained what he was doing. He went right to work and completed his work in an appropriate amount of time. Very pleased with their work. Already set up an appointment for the fall heater tuneup!"

"My grandson flushed his little yellow bus down the toilet Friday afternoon. I called several plumbers in the area. By late Saturday afternoon I had only 1 returned call saying they could come out Monday morning. A friend suggested I call Gentille Plumbing and Heating. I called them and they said they could come early Sunday morning. Ryan arrived promptly as promise and quickly determine how to approach the issue and retrieved the little yellow bus. Cleanup was quick and pricing fair. Ryan was professional , friendly and was on his way within 45 minutes of arrival. Thank You Gentille Plumbing and Heating"

"Had mike and zach out to replace my gas water heater. They were on time, professional, and courteous of my home. They even wear shoe covers and use drop mats to make sure the floors dont get dirty! Excellent customer service at a reasonable price"

"They were very fast to respond to my call and were able to send someone within two hours. The replacement of the hot water heater went well. For the water pipes they use copper crimp fittings instead of soldering so it will be interesting to see how that holds up over the years. My only concern is how they ran the gas line. They use Gastite CSST which is fine, but the CSST is run so it goes downward then back up and then downward again before it enters black pipe that has a moisture trap. It seems to me that if there is any moisture it will end up in the CSST instead of the trap. In addition, there is a pretty good bend in the CSST right before it goes into the trap section. Also, Teflon tape was used on the all the joints instead of joint compound. I think I will get someone from a different company to come in and take a look at it."

"I had an incredible experience. My water heater was leaking and ready to let go. Brian had contacted me. He set up an appointment the next morning. The two gentleman ( plumbers ) came in. Removed the old water heater. Installed the New water heater. And updated the vent piping because it was old and out of code. They did a wonderful job. And I cannot speak highly enough of them , the speedy work and their professionalism. I now have a new plumber for all my plumbing needs. Thank you."

"Super quick response from the local Arlington MA plumber. Andrew was able to replace the leaking water heater on the same day. Definitely recommend!"