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"The crew was great. The project moved seamlessly and exceeded our expectations!"

"They were great!"

West Shore Home offers a risk-free home improvement experience, so you never have to worry that you are sacrificing on quality, convenience, or expertise. We specialize in window, entry door, shower and bath replacements, including walk-in tubs. We offer fully customizable, limited lifetime-guaranteed solutions installed in as little as one-day. All of our installers are in-house employees, so we can guarantee the quality of the whole project from start to finish. We get it done the way you want - fast, easy, smart and right.\n \nOur team is following all CDC guidelines so we can provide you with the fast and convenient home improvements. We are also offering free virtual design consultations! Schedule your free consultation today.

"Predatory Sales and Subpar Quality Mad City's process is predatory from start to finish. Three hours of high-pressure sales tactics in my own home, even after I repeatedly stated I needed to discuss it with my husband. After the installation the field manager acknowledging the wave and gaps in the wall, he told me that while it didn't meet my expectations, it met their "standard of error." Let that sink in: Mad City Bath?s official policy is that crooked and wavy is good enough. If you value your money, or want a shower that is actually square and plumb, stay far away from this company. They perform subpar work, hide behind automated phone lines when things go wrong, and will abandon you the moment they have your money. Hire a reputable contractor instead."

"They. Scheduled and came. Did a great job"

"I am very unsatisfied with my experience. I called the office to talk about my projects and get a quote on the jobs that I needed completed. We discussed all three jobs. The office said this would take a day and quoted me a price. They charged me money to hold my appointment date. A month went by, I had to call the office the day before the appointment to make sure that someone was still going to be arriving the next day. The appointment was scheduled to start at 8:00 am. The handyman came to my house at 12:45. He looked at the jobs that were to be completed and said that he could only finish one of them and asked which of the three I would like him to do. He went out to buy materials and returned back to my house sometime around 3:00. He never even fully finished one of the jobs. He left my house at 5:30 and I was charged over $1000. I was also charged for a gallon of paint that he never even used because the job was never completed. "

"I am the Environmental Director for Shepherd of the Valley in Boardman, Ohio. They installed 29 windows for us and we Saved $200 per window! They worked closely with us and were very patient as we shuffled our residents around. ALL of the crew were courteous and they did fantastic work in record time! I highly recommend this company to Everyone!! R.Mould Environmental Services Director SOV-B"

"I first had windows replaced by this company, and later had my roof and gutters done by them as well. I paid two to three times more than local quotes mainly because of their heavily advertised ?lifetime transferable warranty.? The window was installed first. When it later had a simple closing issue, they pushed the service appointment out to April or May. I ended up fixing it myself. Two years after the roof replacement, this winter I noticed wet spots on my ceiling and wall, and even wet carpet ? something that never happened before. Again, they scheduled the inspection for May and said they were too busy to come sooner. That makes the warranty feel meaningless when you actually need help. The sales pitch was impressive, and they clearly invest heavily in marketing. But based on my experience, the warranty service has been very disappointing. If you are choosing them mainly for the warranty, be cautious."

"Excellent work and excellent work ethic! Jack swooped in like Superman to replace my rotted framing around patio French doors, staying late so everything was finished the same day I called! Highly recommend! I will definitely use Jack again at the next household crisis."

"He is prompt in responding to your request. "