Maximus Security Services

(214) 377-0342
Services Offered
Home Security Services
- Alarm or Security System - Repair

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Customer Ratings
Customer Rating: 
5.0
City: Little Elm, TX
Project: Repair an Alarm or Security System
"Kevin was very professional explained everything, and answered all my questions. He gave me security tips which was very much appreciated. "
Customer Rating: 
4.83
City: Little Elm, TX
Project: Repair an Alarm or Security System
"Good customer service, friendly, clean."
Customer Rating: 
4.67
City: Sanger, TX
Project: Repair an Alarm or Security System
"Technician was very friendly and helpful."
Customer Rating: 
4.67
City: Hurst, TX
Project: Repair an Alarm or Security System
"Really nice guy. Fixed the problem and explained everything."
Customer Rating: 
0.5
City: Carrollton, TX
Project: Repair an Alarm or Security System
"Charged me $125 for the first call then said that I needed new alarm. I pd another $405. The alarm still does not work. It goes off at all hours and It wakes me up. I have to keep calling, they tell me he has to hear it. I am tired of playing with this alarm. It apparently cannot be fixed. I want my money back, so I can get a new alarm which is what I thought I was getting. The first call was 3/29 and here it is 4/18 and still not fixed. When I spoke with Mr. Strickland he keeps telling me he will figure it out. I am done with it, I want my money back."

Comments from Maximus Security Services
Karin B. I have serviced thousands (2017 requests as of 04/21/2019) of HomeAdvisor customers over the past 8 years and have never met a system that I couldn't find a solution. Sometimes a repair requires several trips or parts to complete. I broke my crystal ball several years ago; now I fix everything the old fashion way of troubleshooting issues and experience. ALARM REPAIR IS MY CORE BUSINESS; $15.99 alarm monitoring with NO CONTRACT is something I offer to provide a LOW-COST option to my clients (NOT REQUIRED FOR REPAIR SERVICES). Your original service request stated: ?The alarm system isn't working?. The system in your house was 20 years old and wouldn't arm. On my initial service call on 3/29 I re-activated the system and cleared the errors. The system was locked by another dealer and would require replacement to work on programming issues. I recommend replacing due to age and reliability. You chose not to replace the system at that time. On 4/2 at 8:44 PM you called stating the system was going off and wanted to replace the control panel. I replaced the control panel, transformer, battery and siren the next day. I have taken numerous calls and I made several onsite trips to your house because you are hearing a whistling sound somewhere in your home. I couldn't hear the sound on any of your phone calls and no such sounds during the previous visits. Your mysterious sound didn't generated any system troubles or alarm events. I offered to drop whatever I'm doing within reason to rush over to hear the sound to identify it origin of these mysterious and spontaneous events. There could be several reasons why you are hearing this sound in your house. Typically, alarm related sounds come from the keypad or siren. I can't fix a problem that is only visible to you at various times of the day or night. I feel your review is an unfair and inaccurate account of my professional services. I challenge you to find another alarm professional that will accept your calls at 5:30 AM or 10:32 PM to help find a solution to your issue. I'm committed to providing the best in class service to my clients without putting payment in front of solutions. Thank-you for agreeing to allowing me the opportunity to pick-up the alarm equipment and giving a credit back to your credit card. Good luck, Kevin S Maximus Security Services 2013, 2015, 2016, 2017 & 2018 Best of HomeAdvisor Pro
Customer Rating: 
4.5
City: Red Oak, TX
Project: Repair an Alarm or Security System
Customer Rating: 
5.0
City: Burleson, TX
Project: Repair an Alarm or Security System
"very good, on time."
Customer Rating: 
5.0
City: Dallas, TX
Project: Repair an Alarm or Security System
"Great"
Customer Rating: 
5.0
City: Mckinney, TX
Project: Repair an Alarm or Security System
"Finished and working fine."
Customer Rating: 
5.0
City: Celina, TX
Project: Repair an Alarm or Security System
"Kevin did a fantastic job of isolating and quickly fixing the problem regarding a non-working zone in my home alarm system"

Contact Us
Kevin Strickland
800 Airport Freeway, Irving, TX 75062
work: (214) 377-0342
cell: (972) 693-6213

About Us
In Business Since: 2011
Compare our reviews with the other HomeAdvisor Pros before you book your service appointment. OVER 275 REVIEWS: Review by Sherri P. in Dallas, TX "Kevin Strickland was great! He arrived on time, was able to repair my alarm system (another alarm service told me it could not be repaired and I would have to have a complete new system installed!), was friendly, efficient and got the job done." Review by Promod T. in Plano, TX "He is very professional Knows more than average about security system Priced reasonably Friendly to work with I will not call anyone else for next issue if required." Review by Ann G. in Burleson, TX "They easily found and fixed the problem after our handyman thought the problem was a smoke detector and replaced it; it did not need to be replaced."

Get To Know Us
Expertise
 Alarm/Security Systems-Install, repair and monitor
 All Credit Cards Accepted
 No Contract For Repair Services
 No Credit Checks required
 We work with Renters
Brands Used
 SECURITY SYSTEMS: DSC, HONEYWELL ADEMCO, 2GIG, NAPCO, & GE NETWORK & PHONE SYSTEMS AUTHORIZED DEALER: FORTIVOICE, TIME WARNER BUSINESS

Project Portfolio
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Business Surveillance Systems
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Retail Business Security Systems
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Business Security Services

Awards & Affiliations
Awards
 BEST OF HOMEADVISOR 2013, 2015, 2016, 2017 &2018
Other Security Services Affiliations
 Authorized Dealer: ALARM.COM

Insurance Information
Type Amount Exp. Date
General Liability $2,000,000.00 03/15/20

License Information
Trade Number Exp. Date State
Alarm & Security Systems Contractor B17855 03/31/20 TX
4.85
296 Verified Ratings
99.324326% of reviewers
recommend this pro
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