Appliance Repair & Installation Services in Independence, MO

"Great customer service. Very knowledgeable!"

"He was very professional and quick! I was shocked that he had that outlet installed in a little over an hour! He had to run to my electrical box, drill through my siding and house and also made the outlet waterproof... Very impressed!"

"I had Nate out because I smelled something electrical burning when I ran my 5 year old LG washing machine. He was running behind but called me to let me know. I appreciated the call. He was very considerate and respectful to my husband and I. We ran a short cycle but of course it wasnâ t going to smell with a repairman there. He looked all around the washer, climbed behind it, took off the back, and looked all over for burn marks or something melted. He even tried sniffing for a burn smell. He found nothing. He did explain why I may have overloaded the washer in a bulky cycle so I will watch it from now on. We were only charged a trip charge and he even APOLOGIZED for not being able to find a problem but he said he wasnâ t going to make up something just to get more money. Itâ s hard to find someone honest nowadays! I would definitely recommend Nate to others. I would hire him again."

"Randy was just awesome! He was very knowledgeable and very kind. I called him around 10 am after having a new refrigerator delivered. I explained that I needed some help with the water line that connects to the ice maker/water dispenser. He explained over the phone what likely needed to happen and then told me that he would get back with me in a couple of hours. I gave him my address and info and sure enough--2 hours later he comes, takes a look at what I need done, went to the hardware store, and bought what was needed. He then came back and installed everything and spent a good deal of time talking to me about installing our gutters. He's very friendly and I would not hesitate to call him again if we need work done on our house or remodeling. The quality of service we received definitely exceeded the price we paid to hire him. Randy, if you see this, thanks again very much for all of your help today!"

"Excellent work...Identified the 'right' problem with dishwasher which made fixing very easy. While he was at home, offered to fix an issue with fridge- No water through water/ice dispenser. Patiently worked on it till he found the right problem again without resorting to duct-tape solutions and best part was - He spend more time taking out and putting final assembly when we brought up an alignment issue. Knowledgable as a tech and even better as a cusotmer service person"

"Jeff was outstanding. A real professional. Fixed our washing machine and then was willing to stay and fix our ice machine on our refrigerator. I would absolutely hire him again -- he knows his stuff and was incredibly helpful and professional."

"DTP Home & Office Inc. completed a major renovation and addition at my home, and now I love my home! It s everything I wanted and more! Thomas regularly communicated with me about scheduling, budgeting, ordering, delivering, installing, inspections, etc. so I knew what to expect each step of the way. There were unanticipated delays due to SDGE, custom ordered doors and windows, and rainy weather; but the end result is that my home is better than I imagined it would be and it was worth it! My primary concern was staying on budget, and Thomas provided options at each phase to ensure the project remained within budget. Thomas treated my home as if it were his own, paying attention to detail and making sure I was ok with what was happening, and then making adjustments if/where needed. He completed most of the work himself and brought in subs with impeccable standards like his own for concrete work as well as installation of new HVAC throughout, hardwood flooring, kitchen cabinetry, kitchen and bathroom counters, shower glass, and stucco. Thomas reviewed my renovation plans for removing two walls to reconfigure and expand the kitchen, and made suggestions to the kitchen layout to create a more functional flow and an overall better use of the space available. To create an open concept floor plan, a wall was removed between the kitchen and a bedroom and we also took down most of the load bearing wall and then installed a flush header. We relocated the sink and stovetop then added an L shape cabinet configuration, double oven, spacious pantry, conter-depth fridge, dishwasher, service window, and a solid slab island with 7 cabinets for storage and seating for 5. The galley kitchen I previously had was closed off from the dining room and living room, was lacking storage and functionality and was really only a one-butt kitchen. Now everything has a place, there s ample room for food prep as well as cooking, and the kitchen is the heart of the home where we all love to gather, even as a family of 20+ for the holidays. Slight adjustments to the plans for the 500sqft addition also maximized the use of space to create a peaceful new master suite (bedroom, bathroom, and walk-in closet), while still including the generous corridor with French doors and sidelights, a laundry room filled with sunlight, and a covered patio. I am so happy with this renovation/addition and the overall transformation of my home. It was such a pleasure working with Thomas. He is kind, professional, organized, and extremely capable as a general contractor. I highly recommend Thomas for your home projects."

"Great family business with good customer support"

"He seems like a good, honest person who was fair with what he charged for the services he performed."