Get matched with top appliance service pros in Winchester, VA

"work turned out great would recommend ac/dc to anyone"

"Responded quickly and worked around my schedule. Did a great job and made sure my appliance worked before leaving."

"I had dryer issues and Don was my tech who was very thorough and knowledgeable. He made the repair process much easier for me! Thank you Neli Virtual Appliance Repair! I will be back!"

"Sam Johnson arrived on time and quickly identified the faulty equipment and resolved the issue. He made a recommendation for updated equipment that is not essential but will be more efficient. Sam was professional, considerate and knowledgeable. I would hire him again and recommend him to anyone who needs a qualified electrician. Thanks, Sam."

"I thought they were professional and nice, but they tried to repair my same appliance three times and it still didn't work. They were telling me one thing, but were telling my home warranty company something different. When I requested all three of us get on the phone to clarify the misunderstanding, Repair Tech Plus declined. As a result, I have to schedule another company to come out and start all over again with the assessment. This should have already been closed out so I could order a new appliance."

"Replaced kitchen cabinets, installed new appliances and quartz countertops with tile backsplash, tore down and rebuilt attached family room, added island to kitchen, replaced flooring with hardwood and upgraded electrical in both rooms, new lighting in family room, refinished wood floors in all downstairs rooms, upgraded electrical service to 200A, ran new circuit to garage. Work began immediately after Thanksgiving and most work completed and appliances installed Dec 23rd just in time for holidays. Work was done quickly, efficiently and professionally, trash constantly removed, foreman was always available and immediately responsive during this time. We were required to purchase new appliances ourselves which they installed, which we preferred. 1/3 payment required upfront, 1/3 when work started and the remainder when work was substantially completed and rooms livable (their definition). The contract allowed 10% of that final payment to be held back until all work listed and priced in the contract was completed. Although that seemed to be a lot to pay before work was completed, I correctly believed they could be trusted to complete the work quickly and properly. When mistakes were made which occasionally happened (e.g. a light wouldn't turn off and the range hood wouldn't vent), they returned immediately to correct the problem. All the contractors and subcontractors were professional, polite and helpful."

"Mike Kinley came out to our home in Reston VA to fix a problem 3 other HVAC companies could not figure out. His customer service is IMPECCABLE, Mike anticipates customer needs, his communication skills are out of this world, Mike creates a team approach to finding economical solutions. Mike is TIMELY, Professional, Very Experienced, Very successful and experienced so he finds the BEST approach to a problem. Has multiple areas of expertise so that there is no hand off between multiple contractors so he can do it himself. Just simply THE best customer experience I have ever had with any vendor. Highly stressful area of AC or Heat and he has fixed so many problems in our home our HVAC/AC is puring like a kitten. Thank you Mike Kinley!!!"

"All City's technician arrived within the specified time frame and got our oven fixed in no time.  He was very knowledgeable and had the correct part he needed with him.  they will definitely get a call when another large appliance goes on the blink!
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"Great service. We went through several appliance repair technicians before finding Claeys. He really knows his business."

"Everything went well at that time. We called on them after the store we purchased it from were unable to get the appliances installed correctly."