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"Amazing work! Alex, the repair magician, had a very limited space in which to work and applied ingenuity and experience to complete the job required. I am greatly impressed with his diligence and commitment. THIS is the ONLY appliance repair company I will ever need!"

"Both were successfully repaired.  The refrigerator needed a new circuit board, as did the stove.  

The stove also needed wiring repairs, and a second board in the stove needed a small part replaced, which he did immediately.  (A rodent had caused significant damage to the wiring and circuit boards of the stove; Fred was able to chase down all the issues, and make repairs on the spot, once the replacement board was shipped to him.)  

For the refrigerator, even though the GE service manual calls for replacement of two boards, Fred advised of the option of replacing one board first, to see if that worked, which if successful would save considerable money.  That is what we did, and it worked!

Fred is a talented technician, he will chase down your problem and fix it.  He seems dogged that way; he simply won't let malfunctioning appliances defeat or "outsmart" him.  It seems that he will also try to cover all of his customers bases as quickly as he can.  (He can obviously be very busy, which I suppose can have some impact on his response time, but it seems he will work hard to work you in as quickly as possible.)

Some furniture needed to be moved to access these major appliances, this did not phase Fred at all: he was flexible and helpful with that.

Do not expect yesteryears pricing with this service company, you will pay a fair price for the work, rather than an absolutely cheap price, but with the current pricing of brand-name major appliances that are even somewhat deluxe, a correct repair is well worth it!"

"I hired IDW to swap out my old dishwasher for a new one. The team was fantastic. They were quick to schedule, professional, and have very reasonable pricing. I will be a repeat customer."

"We had them for repairing our appliance. Many many thanks to Roy from Neli Virtual Appliance Repair."

"Javier was able to quickly install a new AC unit through my wall and pad it due to the size difference between the new and the old one. It works great and I didn't have to go too long with no AC luckily. He also reduced his original price after he was finished. Would definitely recommend him for electrician and/or general handyman work."

"The technician was super professional and quick! Thanks for repairing my refrigerator :)"

"Professional, polite & skilled . This company calls back, shows up & gets the job done & does it well. They are very polite, professional & fair. The appliance technician is very skilled & so helpful. He?s always willing to explain the issue & the work being done and to help you as best and as soon as he can . He was able to get my old refrigerator up & running again in no time. I highly recommend Ilya & Appliance ProSolutions"

"They did a great job installing my water heater!"

I'm reliable, honest, and great at fixing appliances of all kinds. Whether it?s a fridge, washer, or oven, I take pride in doing the job right the first time. I always make sure my customers understand the problem and feel confident in the solution. Fast, and professional - that's what you can expect when you hire me.

"Mike was great! Very professional but also very kind and patient. He arrived on time and he installed my machine quickly and in a very clean manner as well. When we encountered a fault with the machine Mike was able to repair it and even though it took longer than expected he did a thorough job and did not leave until everything was working properly and SAFELY! I would definitely recommend him and definitely use him again in the future."