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"He was very easy to work with. He saw the vision of what was needed and did it to perfection. He is very fair with his estimate and stayed with price quoted. Ask several times durning job if it was to our satisfaction and he also did a couple of other things that were not on his list but made the place look better. We are so happy with him that we have ask him to come back after the build and finish off the yard with seeding and whatever else is needed. ."

"We were very pleased with the overall experience. Great follow-up, very timely, pleasant to work with and John did an excellent job. Yes, I would recommend."

"I know of no other contractor who has total customer satisfaction as his top priority like Mr. Flanagan does. He is absolutely the best.
My basement sustained ankle-deep water as the result of an outdoor basement stairwell drain that violently backed up because its circa-1951 drain line led to the street storm sewer (by design). That sewer was overcome with water during a storm in the summer of 2010 that featured a tornado in my western-suburbs area. Soon after pumping the water out of my basement with a mobile pump, the mess prompted me to (once again*) call Mr. Flanagan (*His crawlspace crew had done a beautiful job finishing my dirt-floor crawlspace with a concrete floor and wall insulation a couple of years earlier).
After the basement waterproofing project described in this review was complete, however, I was disappointed with the workmanship: The concrete work looked less-than-professional (out-of-flush with sump flange and the stairwell drain, plus way too many swirl marks and splattering) in the stairwell and basement's appearance areas. In short, it just didn't look like his business's flawless concrete job that was done in my crawlspace just years earlier.
Mr. Flanagan agreed. With no questions asked, he immediately had a different crew come to my home, tear out all of the previously laid concrete and drain lines and replace it with the workmanship that he would expect his crews to use in their own homes. The re-do of the project at least had met my high expectations for its cosmetics. And, of course, I hoped it was a sufficient waterproofing solution for my basement.
Fast forward just a few short years. Affter having perhaps sustaining that 100-year event with the Chicago-area rain storm of April 17-18, 2012, while my neighbors are pumping water out of their basements, mine remains bone dry. Thank you Mr. Flanagan and Crawlspace / Basement Waterproofing Solutions for a job (design and installation) well done. Your basement waterproofing solution indeed deserves an A+.

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"10x14" concrete slab for a metal shed. Responded and quoted job quickly. Work was finished well in a matter of days. I would recommend Concrete Ink for your concrete needs."

"Home repairs. Tiles. He responded quickly and got the job done per his estimate. He worked hard and finished on time. Beautiful results."

"Nick is a fine young man with a great work ethic. I liked how he presented himself from the start, listening to what I wanted and giving me options to get the results we wanted. He stayed on bid, he talked to me every morning and every afternoon to let me know what he was planning for that day and the next. We didn't get any of his coating work, he actually removed and replaced concrete for us, plus added a 34Ã 14ft. Patio for us. I can't say enough good things about Nick, but I highly recommend him for this kind of work!"

"We are so happy with the work K&D has done for us (concrete patio and drainage pipe excavating)! They are always professional, easy to communicate with, and super affordable. I highly recommend their work!"

"I would use his services again in the future."

"CAME OUT TO REPAIR. WEEK LATER IT RAINED. A LITTLE WATER SEEPED THROUGH (MUCH LESS THAN BEFORE). CALLED THEM BACK, THEY CAME AND WENT OVER THE WORK AGAIN. MANY RAINS LATER, NOT A DROP OF WATER HAS APPEARED."

"PROS: Were quick to respond that they could do the job on last minute notice.
Owner fairly responsive via phone and text.
Reasonable pricing
CONS: As with many projects, went a week over schedule.
Dumpster and cars left in my parking lot when all the spots were already accounted for. Made it nearly an unusable space.(In company's defense, they were having a ton of trouble with the dumpster company). Even after they were told this nothing changed.
Did not provide accurate updates of the work and what the end result would be.
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