Get matched with top disaster recovery pros in Honesdale, PA

"After mold and some water damage was discovered in our walls, we had some major restoration to do. The place was highly recommended by a neighbor so we called and they offered the services we needed. I called a few other places to get a few estimates and the estimate I received from Fire Water Pros was competitive. I was very impressed by their quality of work and professionalism. They lived up to the highest professional standards, did the work in the stated amount of time and for the stated quote. I’m very grateful that our house is back to normal and the mold and water damage is gone. Just gone! I highly recommend them."

"Responded promptly to the flood in my basement. Both people were professional, respectful and communicated in a timely manner. I would hire them again but I hope I wonâ t need to."

We take great pride in our experience, expertise, quality and customer service that we provide to meet every consumer's needs.\nIt is our mission to provide excellent customer service from start to completion of a project.\nTo understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a personal and professional manner.\nOur reputation is based on service, safety and quality, regardless of how large or small the job.

"After calling in a panic with a foot of water in my basement, the owner and his staff came ASAP and vacuumed up the water, calmed us down, removed all the valuables like furniture, rugs and memorabilia to a safer place. They left dryers and fans in place 24 hours to prevent more damage from developing such as mold. They helped me maneuver my way through the insurance maze. My family and I were very grateful for the professionalism and compassion that was shown at such a stressful time."

At Tri State Flood Inc, we specialize in comprehensive disaster restoration services. Our team is dedicated to safeguarding homes and businesses from the damaging effects of water, fires, mold and storms. Here’s what sets us apart:\n\nWater Removal and Storm Damage Restoration: When water wreaks havoc due to storms or other incidents, we’re here to help. Our 24/7 emergency response team swiftly tackles water extraction, drying, and structural repairs.\n\nComprehensive Services: Beyond mold and water remediation, we handle storm damage repairs, basement flood cleanup and fire restoration. \nChoose Tri State Flood Inc for reliable, efficient, and compassionate restoration services. We’re committed to restoring peace of mind and protecting your property.\n

"Thompson did a drain system for our entire basement, including two sump pumps, plus treated the area for mold. They also patched some areas on our basement walls, unrelated to the installation of the drain system. They covered our items in the basement with plastic to protect them from dust and laid plastic and paper to protect the flooring from the entrance to our home to the basement door._x000D_|_x000D_|The installation went very well. The finished product looks good and is ready for painting. We've had at least one good rain since the install and so far no leakage. The crew did a good job of cleaning up and removing debris, dust and the plastic. The project was finished on time."

"They were great to work with! They arrived promptly and were very professional and courteous from the start to finish. Great experience, and a pleasure to work with. They referred some professionals for the remediation and to fix the home from the flood damage. They walked me through the whole process and made sure I was happy the whole way through."

"      There are plenty of human qualities and characteristics.  All good carpenters should have a variety.  Rob Severs, of Picture Perfect Home Improvements, possesses every quality that I was looking for when hiring a carpenter.  

Patience      
      Rob gave each project the time and effort it took to complete it to perfection.  It is obvious that he loves his chosen profession, and that he has had plenty of experience at it.            

Intellect      
      All measurements and estimates showed evidence that Rob knows his math principals inside and out.  

Creativity      
      I appreciate seeing things from different perspectives.  I like choices. No matter what problem he was given, Rob presented several solutions.  We then discussed those options and came to an agreement as to which would be most satisfying to me.  Also valuable were the ?other things? that Rob noticed.  For example, the upper railing of my loft was not anchored to the side wall and needed to be stabilized.  I had no idea it was loose.  Thank goodness Rob repaired it before I landed in the living room!  

Diligence      
      Rob gives the customer steady, earnest and energetic effort.  He is both punctual and reliable.  Many mornings he would show up and say, ?I was thinking, last night, about the best way to deal with the problem of (fill in the blank).?  Occasionally, I would get a phone call in the evening with an idea that he wanted to run by me. I appreciate that he takes his work home with him.  I was living with things that needed to be repaired, and he was living with them as well.  Also, I like the way he kept me appraised of the job in progress.  He asked for feedback all along the way.  

Organization      
      I recognize with gratitude the time and effort Rob gives to organization. I?ve always heard that ?a clean work area is a safe work area.?  At the end of each and every work day, Rob cleaned and arranged the tools and supplies so that they were both out of my way, and ready for him the next morning.  

Communication/Responsiveness      
      Verbal, written, email, telephone.  Take your pick.  If I needed to get in touch with Rob, he was at my service.   He was willing and able to answer all of my questions, and did so in language that made me understand and feel reassured.  

Attention to Details      
      My personal favorite!  No detail escapes Rob?s eye for perfection.  He will give your home the same attention that he gives to his own.  And it will be perfect.  

Documentation      
      You?re gonna love this!  Rob submits his work proposals like a pilot files his flight plans.  Each and every step of a project is listed, along with the start date, estimated hours, projected cost and materials needed.  No surprises.  Ever.  

Ethical      
      Rob is fair and honest.  With competitive prices, five-star workmanship, quality supplies, and extremely friendly service, what more could you ask for?         

If you plan to carry out any projects that need a professional?s hand and eye, Picture Perfect Home Improvements is the company for you.  Rob can be contacted at 570-442-1045.        

      Below are before and after photos of the projects mentioned in this review.        

      Thank you, Picture Perfect Home Improvements!"

"When we called to set up the service, the person who answered the phone explained that this type of service is usually handled thru homeowners insurance and advised that we contact the insurance company, get a claim number and then call them back (saving us money as all we would have to pay was the deductible). The service tech was compassionate and VERY professional. He explained what he wanted to do, asked questions about how we wanted materials around the site handled and carefully cleaned and moved all that were staying. He wiped down cabinets and walls to insure that all fluids were removed. He carefully bagged and removed anything that could not be saved. While I hopdo not need this type of service again, if I did need it, I would not hesitate to use this company again."

"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."