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"Exceptional Service Beyond Expectations! I cannot recommend Advanced Restoration Solutions highly enough for their outstanding water damage restoration service. From the moment I contacted them, they made a stressful situation so much easier to handle. When our basement flooded late one night, their team responded promptly to our call, arriving on site within an hour. They were professional, courteous, and empathetic, taking the time to explain their process clearly and answering all our questions. Their expertise was evident as they swiftly assessed the damage and got to work immediately, using high-tech equipment to extract the water and dry the area thoroughly. The crew meticulously cleaned and sanitized the affected areas, ensuring no trace of mold or mildew. What impressed me most was their attention to detail and commitment to restoring our basement to its pre-damage condition. They even liaised with our insurance company, making the claims process much easier. Their services were not only efficient but also fairly priced. The team at ARS turned a potential disaster into a manageable situation, providing peace of mind with their top-notch service. If you ever find yourself in need of water damage restoration services, look no further than Advanced Restoration Solutions!"

"Very speedy service . Very professional . I will recommend this company to others."

"Very professional service and fair price. The technician Alex is a very nice and professional person, he explained everything to me and also complied with the safety and sanitize measures to work at my place."

"All around professionals that were a big help to have during a stressful time. Patrick and his team were super responsive. They arrived to our home quickly to assist with a water leak issue from our main service line. They helped prevent the spread of the damage and the development of mold. They were super helpful with navigating through the process with our insurance company as well. They know their stuff! I also liked that they are a local company. Support our local businesses!"

"We had a pipe leak that caused water damage, and Yousef was the guy who showed up to help us. He was extremely professional, explained what needed to be done, and never made us feel pressured or confused about the process. He and his crew protected our belongings, removed the damaged materials, and made sure everything was properly dried. Yousef also stayed in communication with us throughout the job and answered every question we had. It?s hard to find this level of personal service anymore. Highly recommend Yousef and his team."

"Very professional, if I ever need them again they are going to be the first ones I call.."

"They did a wonderful job for my business after water damage happened. They inspected and dealt with the insurance. Bill was very polite, respectful, and helpful. I would highly recommend them!"

"We were restoring a rental property after a tenant move-out and contacted Unbelievable American Restoration Services for air duct cleaning and tobacco odor removal.  This was our first time using this company and we were very impressed.  Their service was very professional, timely, and a great value for the services rendered.  They arrived on time, advised us on what services they were going to perform, and explained the process.  They were very efficient, very knowledgeable, and did an awesome job!  The customer service was great and they do aim to please!  We do value a professional service and have definite plans to use Unbelievable American Restoration Services in the future, and highly recommend them to others seeking home restoration services.
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"Great job. Staff was very knowledgeable and professional. Provided photos of the work done, so I didn't have to crawl under the house to check it out. I would not hesitate to recommend this company."

"FD folks seemed  good on the front end of this job, doing the demolition, removing damaged materials and placing the drying machinery.  After several days, they monitored the humidity and removed the equipment. However my insurance agent felt that they placed more fans and dehumidifiers than were necessary.  Additionally that those fans and dehumidifiers selected were more powerful than was needed.  
When they removed some wet carpeting and padding, they used a much larger vehicle than was needed for that volume of material.  In other words at every turn they seemed to take options to push up the cost of the job.
As a layperson, I can't know for sure what is the accurate and necessary number and type of machinery, but this is the second time that such issues have come up on a Flood Doctor job.  I then go through a fairly drawn out period of dispute between the insurance agent and FD and I have to try and mediate between them.  
Another issue that came up is that FD technicians moved some ceiling lights in the remediation process, but then misplaced or lost the screws that held those lights in place.  This ended up being a big problem as the screws weren't in stock, had to be special ordered taking 6 weeks.  I had to get an electrician to re-install them, when a handyman had tried and failed.  FD refused to take responsibility both for having lost the screws originally and also for any reimbursement of the associated costs to replace them and reinstall the lights.
At one point in our back and forth on this, they made indirect threats related to debt collectors and associated impact on my credit record.  Despite these remarks, at this point I have made my final payment, but minus a portion of the cost for the ceiling light issue.  I am waiting for them to cash it.

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