Get matched with top disaster recovery pros in New Oxford, PA

"Thank you for the great service"

"Dorrel Rhodes 118 West Main Street Mount Joy, PA 17552 May 23, 2025 Complete Disaster Services Attn: Management Team Dear Team at Complete Disaster Services, I am writing to express my sincere gratitude for the exceptional steam cleaning service you provided on Friday, May 23, 2025, at my residence located at 118 West Main Street in Mount Joy, PA. Your team’s professionalism, attention to detail, and dedication to delivering outstanding results exceeded my expectations. The carpets in my home had accumulated significant dirt and wear over time, and I was skeptical about how well they could be restored. However, after your thorough steam cleaning, I am amazed at how refreshed and clean they look! Not only did you remove years of embedded grime, but you also approached the job with efficiency and care, ensuring no damage was done to the fibers. Regards Dorrel Rhodes"

"I had large water damage in my finished basement. One side of our basement was a game room and the other side was storage room. All was carpeted and was packed with stuffed. The water was running for at least running for more than 24 hours until I noticed it. It was a disaster. I went to the internet on a Sunday and typed in WATER DAMAGE. Within one hour I got call from Noah from SERVMATE. He ordered a POD to remove the content from my basement, we ended getting another POD because we had so much stuff. His team removed the carpet and the water stained dry wall and set up drying units to complete the drying process. I was so happy with the speed of his teamâ  s response. They saved us more damage with their quick response. Thank you, Noah and SERVMATE"

At Tri State Flood, Inc, we take great pride in our experience, expertise, quality and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety and quality, regardless of how large or small the job. Call us today!

At Tri State Flood Inc, we specialize in comprehensive disaster restoration services. Our team is dedicated to safeguarding homes and businesses from the damaging effects of water, fires, mold and storms. Here’s what sets us apart:\n\nWater Removal and Storm Damage Restoration: When water wreaks havoc due to storms or other incidents, we’re here to help. Our 24/7 emergency response team swiftly tackles water extraction, drying, and structural repairs.\n\nComprehensive Services: Beyond mold and water remediation, we handle storm damage repairs, basement flood cleanup and fire restoration. \nChoose Tri State Flood Inc for reliable, efficient, and compassionate restoration services. We’re committed to restoring peace of mind and protecting your property.\n

"Absolutely recommend this company! Very professional and honest about what you need to mitigate the problem. The owner Ryan is an honest businessman with care and concern of the needs of his customers. I shared his information with my neighbor and she wants him to do her basement as well."

"I would recommend Flood Crew LLC! They did an excellent job in a timely fashion."

"Jason takes an empathetic approach to recovery services. I felt supported in the immediate aftermath of my disaster; and during the rebuilding process I was able to obtain the important information I needed because of his commitment. The services I received were convenient and thorough, and yet never overbearing. The disaster-to-rebuild scenario can not be planned, but I will only recommend Jason and this company in the future."

"The work was messy but The crew was very hard working. The jackhammer hit a pipe under our sink. They came back to fix that. While the amount of water was drastically reduced in our basement, I will never feel secure enough to finish it. They have returned 4-5 times to troubleshoot the problem because their service has a lifetime guarantee. The last time they came (2 years after original job) they added another sump pump and redug one of the ditches. It seems to have helped but I still see a very small amount of water seeping through a few cracks in the floor. With two small kids in the house, it's exhausting to keep having service people in and out of your house. I'm not happy it took so many visits, but I think overall that they were fairly quick in responding to my calls and getting out to our house."

"Estimate was given and was exactly what I paid.  The owner and his son showed up on the appointed day and did the work in a matter of 3-4 days.  They had a large fan that kept the dust to a minimum and cleaned up after each days work.  Both were very careful not to track dirt in & out of the basement while working. 
About two weeks after they completed their work we had a bad storm in the area and rec'd quite a bit of rain.  I watched the new sump-pump they installed and it was filling up then...woosh... it was all gone and the water again began to fill it up.  Checked all the walls in the basement and none of them were wet so... basement is now dry!!! YEA!!!
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