Get matched with top fireplace & wood stove pros in Lenoir City, TN

Specializing in CHIMNEY SWEEPING SERVICES! We always guarantee your satisfaction and won’t leave until the job is done right. We take pride in ourselves and on the quality work we provide, while always delivering great customer service! Check out our services offered, then call --or-- click to schedule a free estimate today!

Specializing in CONCRETE AND MASONRY SERVICES! We always guarantee your satisfaction and won’t leave until the job is done right. We take pride in ourselves and on the quality work we provide, while always delivering great customer service! Check out our services offered, then call --or-- click to schedule a free estimate today!

Southern Acres is a lawn care company based out of Knoxville, TN. We take care of clients in Knox County & surrounding areas.

My number one priority is my customer satisfaction and I stand behind my work

"I would rate the quality of the installation as a C, the quality of the product as an A and the responsiveness a D.  We had two major issues with the order and installation.  The fireplace was initially cut incorrectly.  When it was measured I was specific that it needed to fill the void created by the old hearth.  At one point we discussed the side area to the wall and he made a statement that if he held it to 6" then that would work.  Since we were discussing the side return of the hearth I assumed that is what he meant but at installation the whole hearth was just 6".  They remade the piece and only charged me for the additional material and not the waste material that they had to remove. I thought this was very fair.  The fireplace picture framing is crooked which should have been a tipoff what was to come with the kitchen.  The kitchen has large gaps next to the wall with the overhang going from 1 1/2" to 2" in just 31" of run.  The corner piece is installed crooked which is what is creating the overhang difference.  It took a month to get someone to come see the issue and then another month and two e-mails and two phone calls to basically be told "the wall is bowed" it is not "We do not scribe to the wall"  something that would have been nice to know since this is the first company that I have ever used that cuts but does not fit and as for the fireplane, the comment was "Well this is the first time we ever did this so I guess it is not that bad". One section of the kitchen counter is not matched well to the other sides.  The explanation is that it is the run of the material.  This is not our first quartz kitchen but is is the first time the layout did not take into consideration the pattern at the most visible area.  My recommendation is to get a company that laser measures, make sure they are willing to scribe to the wall and that you are there when they measure.  Make sure you understand exactly where there will be gaps, note them on their sheet and most of all get a copy of what the make you sign before they leave your home or business.

UPDATE:  Over a month ago (Christmas Eve actually)  KSI sent someone our to look at our issue.  As of today her has been no further contact.  I am assuming that their position is that the walls are not square.  Ours remains the same we should have been told before the job was cut that there would be an issue.  I plan to refer this to a lawyer since KSI refuse to communicate on a timely schedule or to offer a solution to the problem.   We spent $7200 and are treated to poor service.  I wonder how much you have to spend to get a call back in less that two or three months?"

"Rocky is so much in demand that he put us on a waiting list from last fall to now to receive his services. Although it was disappointing not to be able to use our fireplace at all last winter (we had to keep it covered with tarp to prevent further damage), I was very glad we waited for the expert quality services of this very honest and knowledgeable skilled craftsman. He was very up front with us that he would not be able to start until the spring, and kept us informed of the timeline as we moved up the wait list. He did an excellent job on our project and his price was very reasonable for this multi-day job. He also took the time to carefully explain the details of the work that needed to be done. This information was very much appreciated. He takes very good care of his customers. We will not be using anyone else for any future masonry needs on our all-brick home.
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With over 25 years of experience serving Knox, Blount, Loudon, Sevier & Roane counties, Garrett & Sons Masonry is your solution for all your brick, block and stone needs. We take great pride in our extreme professionalism, our precision & perfection in the quality of work performed on every job, big or small, and superior customer service.\nWe make sure to develop a lasting relationship so that the next time service is needed there will be no question on who to call. Your satisfaction is 100% guaranteed! \n

"Plan-It Green replaced a failing 8 ft. retaining wall for me last month.  Jordan was extremely easy to work with.  I received several quotes and Plan-It Green was the most reasonable.  I appreciate the fact that Jordan always called and showed up when he said he would.  I initially wanted a tiered wood wall - on the first day of the project, they had to make changes due to unexpected issues with the ground.  I ended up deciding on the decorative block wall.  Jordan worked with me to make adjustments to the height of the wall based on my preferences.  They went above and beyond to put everything back in place ? resetting a fence post that had to be removed during demolition, pressure washing my driveway after construction, painting part of an exterior wall that was revealed when the old wall was removed, seeding and mulching the yard around the new wall.  I am extremely pleased with the end result.  I would highly recommend Plan-It Green to anyone with an exterior project.  I will definitely use them again if I have an exterior need.

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"James Woods painting was absolutely awesome. Our cabin looks brand new. They were very professional gave us a very good rate. The timeline was only a week. We were very very satisfied and will definitely hire them again when it needs stained again."

Let Adkins Heating and Air Conditioning give your home the attention it deserves. We'll respect your privacy and your property, making sure everything is as efficient as it can be. We specialize in all types of heating and cooling services. Thank you in advance for choosing us.