Get matched with top fireplace & wood stove pros in Oneco, CT

"Awesome customer service, Mary called the day before with an appointment reminder and Nathan the technician called the morning of the scheduled appointment to advise his ETA. He arrived on time and performed the cleaning and inspection quickly and with professionalism. He provided advice and recommendations for optimizing the performance and safety of the wood stove and chimney. I will have this company work for me again."

"Al came out initially on time (early actually!) was exceptionally professional and gave a tiered quote on work that "needs" to be done and "could" be done with fair pricing. We scheduled the work for a later date and Al returned and did a fantastic job! He was punctual (again) and efficient-completing all the agreed upon work in a timely manner. He also plugged a hole in the back of our fireplace we didn't know about until we removed the wood burning stove and filled extra cracks on the chimney after capping it. I would definitely hire him again and have even referred him to some friends and relatives... 5+ stars from a very happy customer!"

"I was happy over all. Cleaned my wood stove chimney and had my chimney lined."

"Honestly impressed with the whole experience. Good communication, fair pricing, and the fireplace is finally working safely again after the repairs."

"Jacob removed two old, non-functioning coal burning chimneys from my house. Jacob was professional, expedient and courteous. Jacob got the work done quickly and never complained even though I think the project was a bit more involved than he had originally anticipated. It was a LOT of hard work and a million trips up and down my old stairs. I will definitely be using Guardian Chimney for all of my upcoming masonry work."

"2 professionals where very informative, answered all my questions, gave me details of what was good and needed repair of fireplace and flue. My issue, Dampener was removed all heat going up chimney. I wanted it capped off complete as I was not using fireplace, Their solution, new cap at top but with a pulley so I can open cap to use fireplace if I wanted, but gave a solid seal when not in use. All done within a hour."

"It is hard to overstate the excellent work I had done via Northern Grey Masonry and in particular its owner/principal, Derek Waters. We had an exterior front staircase leading to our front door. Derek was a last minute 3rd bid I almost did as an afterthought and he knocked me off my feet. He immediately gave me several major and very thoughtful redesign tips and helped expand our project signficantly for the better in an affordable way that turned our staircase rebuild into an absolute showpiece. He was comfortable talking to both me and my wife and even spent hours with us in a quarry rethinking stone choices. He was flexible with design and always picked up the phone on the first ring for when we called. We ended up with a stairway that turned an unplanned emergency project into the envy of the neighborhood. He works with his father, also a master mason whose decades of experience added even further to this perfect project. I truly could not recommend him more."

"Personable guy, competent. Came in with the needed tools and canvas and cleaned the fireplace and chimney quickly."

"Jaidan and Ish came promptly. Work was thorough. Jaidan explained every issue and fixed each of them. Also realeased little bird stuck in the chimney. I now have a chimney that will protect them from falling in."

"My experience with Pacific Stone and Tile was a positive one. There were a few things that I wish were done differently, but nothing major. The gentleman that does the measurements came out to our house on the day that was scheduled and took all necessary measurements. While measuring, he told me that the current counter tops were leaving too much space between the cabinet base and the stove on either side and asked if I wanted it to be closer, as it should be done. I, of course, said yes and expected a tighter fitting for the stove. Once the measurements were taken, we scheduled installation to be done one week later. During that time, we were to choose a granite to have installed and when I told him that I wanted to choose the granite slab, he was kind enough to send me to a location they do business with that is a much shorter commute for me. The people at the granite warehouse were absolutely fantastic. So kind and helpful. . . Direct Granite Importers in Woburn, MA.
The only two problems that developed during the course of that week were being told that our small kitchen would have a seem because of the way that the slab was cut for the space and they showed up several hours later than scheduled for installation without so much as a courtesy phone call. The seem issue was solved quickly - I told them that I would rather keep our existing counter tops that do not have a seem than to change the color and have a hideous seem that would definitely be noticeable in such a small space. The gentleman that I was working with from Pacific Stone and Granite, told me he would see what he could do and get back to me. He called me back promptly with a solution - the granite dealer let him purchase half a slab and would charge me $250 additional to complete the install without a seem. That solution worked for me so we moved forward. The day of the install, we were scheduled in the morning but as afternoon approached, I had heard nothing. Of course this is extremely annoying when your whole day is wasted because you are waiting for someone to show up. I finally called and was told that their machine broke earlier in the week so everyone was pushed back and his staff would be that late afternoon. It was really inconsiderate to not let us know and I think lack of communication is always bad business. Anyways, the two men showed up for install - they very simply popped the existing counter tops off and replaced them with beautiful, flawless counter tops that I love. They were very clean, very quick and efficient. I was so pleased with them that I drove to an ATM so I would be able to tip them for doing such a good job.
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