Get matched with top fireplace & wood stove pros in Ringwood, IL

"Grant, came out to our house and was very professional and friendly. He came on time and was very customer focused. We showed him our fireplace and we explained what we were looking for. He took care of cleaning and inspecting our chimney. Also while he was cleaning he noticed some issues that we were able to resolve that day. We appreciate his service and doing the job right. His prices were competitive and was able to get our fireplace ready for the season. Our family appreciates his service and excellent customer service. Our business will continue to go to Turn-Key Chimney. Thanks Grant."

"We’ll be using Superior Chimney again for our wood burning fireplace needs. We needed a mechanical cleaning. The team came out and was able to give a quote and complete the work in the same visit. They were friendly and polite, and the price undercut a previous quote we had received by $300."

"Bryan from Pratt's was great to work with. We had not used and of our fireplaces since we bought the house a few years ago. Two of them had old gas logs and the third had never been used since the house was built. I initially called Pratt's to inspect the chimneys and to discuss options on converting one from gas logs back to wood burning and another to have some sort of updated gas option put in. Upon inspection Bryan noted that all three had damage and it would not be safe to use without repairing them. He also determined none of them needed sweeping and that in fact the one in the basement had never been used. However, this one was not capped properly so the flue had accumulate some rust over the years. He showed me live video of the inside of the chimneys to show me the damage to them and why they were not safe to use as is. He proposed options on installing a gas insert in one, relining the one we wanted to burn wood in again and replacing the flue for the one in the basement. While we selected the options we wanted for the gas insert Bryan was very responsive and took the time answer all of our questions. When it came time to do the install Bryan ran into a couple of the issues with the gas insert installation. The backing for the insert was wrong for the manufacturer but Brian was able to track a proper one down so we didn't have to wait for the correct one to be sent by the manufacturer. The other issue was related to the existing gas line into the fireplace. It stuck out slightly too far for the insert to be centered properly and the line was completely cemented into the wall so it could not be adjusted. Brian went out of his way to talk to his contacts including the manufacturer on options that could be taken to slightly and safely modify the outside of the gas insert to be able to center it. Due to his efforts they were able to properly center the insert. The insert looks and works great. The new flues and caps also look great. Definitely recommend Pratt's Chimney service."

"Service call went very well. Anthony D. and Brandon arrived promptly and were very courteous. I explained to Anthony what services were requested and discussed quote recd ( including discount) for services from office. Anthony assessed fireplace and explained what needed to be done and then he went up on roof. Anthony explained about issues with chimney stack and he shared pictures which were very helpful for me to see what needed to be done. I requested photos of before and after work done on chimney stack be sent to me, Anthony said they would be sent. I'm very pleased with Anthony's communication about recommendations for fireplace and chimney and for his work done on the chimney. I am very pleased with Brandon's work on the interior fireplace. I would highly recommend this company and team Anthony and Brandon!"

"The owner Eric came out personally to inspect and install the Fireplace Insert. This is my second year with the unit and I couldn't be more pleased. All the staff was very pleasant. I would definitely hire again."

"Professional workers who made sure the job was done correctly. They made sure to come back a week later and ensure proper installation so my family can enjoy the fireplace safely"

"We have used Superior Chimney to inspect and clean our wood burning fireplace twice before. We had a leaking issue with our vent stack and called for inspection. The inspection revealed the need to add a tube inside the current stack to avoid continued deterioration of the mortar. This was extensive work and the team was outstanding. Professionals all the way."

"Great experience from start to finish with this company. Anthony was knowledgeable, professional, and got my wood burning fireplace back in working order quickly. Very fair and transparent pricing. Highly recommend!"

"We hired Janesville Chimney and Fireplace to clean and inspect our chimney. He showed upon time and did a very good job. Very nice young man and we were charged a fair price. We feel safer now knowing the chimney has been cleaned and inspected. Thank you Janesville Chimney and Fireplace."

"They arrived on time, friendly and professional. cleaning the wood stove stacks was quick, they kept the work area clean. Our home has two wood stoves they were in and out in less than an hour."