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"In preparation we moved everything in the basement away from the walls like they asked, although some of the shelves that I built could not be moved more than ~24 inches away from one of the walls. The next day the crew of three came over promptly at 8 AM. I told the crew leader about the shelves and he said that the space may be sufficient depending on the how far the footer underneath came in from the walls (as it turned out it was fine). They also moved the heavy concrete utility sink out of the way without damaging it. They crew hung plastic to partition the untouched sections of the basement and the rest of the house. I was told that the job was to take two days and it did. They cleaned up as best they could--vacuuming the stairs and didn't leave any debris or trash inside or out, although there was a light coating of dust on the everything in the basement which I expected. When they finished they walked me though the basement and everything looked great so I was glad to pay them as agreed in the contract. I am very pleased with the job, although I was slightly dissatisfied with the concrete pored over the drain because it wasn't always level with the existing floor and wasn't totally troweled smooth (I ended up floating the sections of the patch myself to level and get a better finish). Overall I think those are minor criticisms it was was a more than satisfactory experience."

"Our experience with BQ Basements was top notch during the whole process, from our initial estimate call all the way through installation. Harry, the Sales Associate, fully explained the entire process in a way we could understand, and patiently answered all of our many questions. He provided great research material, and was always very responsive to our calls and emails, while we decided on the direction of our project. Ryan, our Project Foreman, and his crew were incredible from start to finish. They were the consummate professionals--on time everyday of the project, respectful of our property, and left our property cleaner than they found it. Ryan took great care to make sure we understood every step of the process, frequently asking us to inspect their work. When something was damaged during the demolition part of the project (as accidents are bound to happen during these kinds of projects), he swiftly took ownership and fixed the problem immediately. We couldn't be happier with the service we received from BQ, Harry and Ryan, and will wholeheartedly recommend them to others (in fact, I already have!)."

"Mike T. and his crew continue to be our go-to contractor for all things concrete and landscaping. Their work is consistently outstanding and priced right, no matter the size of the job. If something doesn't look right, they fix it. They suggest options we hadn't thought of. We've never been disappointed. They're professional and a pleasure to work with. We miss them when the job is done...they feel like family! HIGHLY RECOMMEND."

"Plymouth did a fantastic job installing a walkway, a few paver pads, and flower beds. We also had them install a pond. Everything worked well in the beginning except that there seemed to be a slow leak. They worked on the issue with us last year but were not able to determine the cause of the leak, so we had an auto-fill line put in. This year, when using it, it did not stop automatically and the hose wasn't clamped so the water pressure blew the skimmer off the pipe. They stopped answering my calls about this issue so I had to get another company to come in and fix it."

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!

"Did a great job. Cleaned up everything. Removed all molded items."

"I was referred to this company through HomeServe. I had a severely damaged basement pipe that ran to a second bathroom of ours. Not only did Paradigm Plumbing figure out the problem on the spot, they were back in 24 hours with everything they needed in order to complete the job. A problem that was bothering me for months they had figured out in 24 hours. I could not be happier with them. They have incredible communication, were very timely and protected everything that was outside of the bathroom they worked on. I can't recommend these guys enough."

"The team came in and fixed the foundation very quickly.It looks like a new house.Everything was cleaned up when they left. Very nice crew too. Sandra C."

"Good work and reasonable price."

"We had a French drain installed in our basement, along with two sump pumps. From what I can tell, the work was performed correctly and to the specifications outlined in the contract. I found Shawn, the owner, to be responsive, helpful, and pleasant to deal with. Overall, the crew that installed the trench and sumps arrived on time, worked efficiently, and completed the job in 3 days, leaving a clean basement behind. For the sake of fair balance, I will detail two issues in the service I received. The first had to do with the condition of my footer when the trench was dug. As they were digging, I noted that in one section of the wall, the footer appeared have been damaged by their jack hammering. Upon calling Shawn about this issue and sending him pictures of the damage, he stated that it was related to how large the footer was and how the footer was poured when the house was built. He also assured me that the footer was in good condition and the part they chipped away was not load bearing and had no impact on the structural integrity of the foundation. This seemed to be a reasonable explanation so I thought nothing of it. The second issue had to do with cracks in the basement floor. Before the work was started, there were one or two visible cracks in the floor. Yet, after their work was complete there were well over a dozen visible cracks. Upon calling Shawn again, he stated that his jackhammers could not have caused that damage and there might have been smaller cracks that got larger when they began working. I do not have photographic proof to dispute this explanation so I can only cite my memory regarding the condition of the basement floor; however, in combination with the first issue it makes me wonder how much care was taken when they dug the trench. Not being structural engineer or having photographic proof, I can not refute the explanations given to me, but my advice to others would be to photographically document the condition of your basement prior to getting work done and carefully watch the work being performed."