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"I am amending my review after subsequent contact with Basement Systems. Ultimately I am satisfied with the work they finally did, Kathy from the office is very sweet and the work done by Dale was ultimately done although there was much confusion since I was never called or emailed to let me know that the work was complete (it is a weekend property and we were not present- which makes it challenging to schedule with providers). I do wish they did a better job with communication since this was the main issue (not hearing from them when they were not able to come for an appt or not hearing that they were coming to do the job!) I will say that despite my frustration, I do think the work was done well, Dale assessed another concern or ours unrelated to this job, and will be coming back to further assess and provide an estimate if need be, and Dale even closed a garage door that was left open by another service provider which was much appreciated. So I certainly would do business with them again and am pleased with the final outcome. But for the sake of completion, below is my original review.  

Prior review:
Was initially very pleased with prompt initial response and visit from Dale for free estimate. He came on 9/16 as scheduled, was very likable, friendly and informative and spent much of time surveying house and property and providing recommendations as to how to best address leak in basement and buried drainage pipes on the property of our newly purchased home. Was told he would email estimate within week. Dale made such a good impression that I was surprised that I did not receive the estimate within a week. I called 2 weeks later to remind them to provide estimate which should have been my first clue that things would not proceed smoothly.
Had difficulty getting work scheduled which was to be approx 4 hours of labor for 2 men. Not totally their fault as we are weekenders and could only be there for thurs/friday/saturday dates, so I can appreciate that scheduling might be difficult, but still frustrated that work was scheduled for a friday 2 months later. Was called a few hours before appt and told that someone was sick and they could not do job. Was not called back when I asked to reschedule. When I finally reached Kathy who works in the office was told that Dale would come personally the following Monday and do the work himself. Needless to say he never did and I never heard from anyone from the company since then. Wasted nearly 3 months of our time and left at square one. Thanks for nothing. Extremely disappointed with lack of professionalism and surprised that this company has such high ratings."

"Rock Solid has done tuck pointing on our 1935 brick colonial house 10 years ago and they were great. The repair work is still holding. Fastforward 2022, RS came back to work on redoing the bricks on back patio. Just as before, quality is great, price point is good and time estimate accurate. James Walsh is patient, answers any questions before starting projects. It was a pleasure to work with him and his team. We highly recommend Rock Solid."

"Super good everything was done efficiently and quickly., I have previously evaluated this company and I Did not utilize their services on 1/19/18."

"Great. Service technician arrived on-time. He performed the work as requested. He informed me of a leak in our downspout. He provided a repair suggestion. He was not pushy at all."

"Let me start by telling you my backstory. I live in a house built in 1929, it has a stone foundation. It wasn't until Hurricane Sandy that I felt the effects of a house that had no waterproofing and we had about three feet of water. We did a little bit of mitigation, and had no more problems for awhile. More recently, NY had five days of non stop rain and the walls in basement and flooring barely held it together. So that's when I knew I really had to do something. Every time we heard the weather report we would keep checking that basement and our little water pump. The water pump did ok, but we had wet vacs and worked like a team, but the water was coming up through the floors. Just a little 2-3 inches can cause so much damage. This is climate change, a lot of my friends were suffering from flooding for the first time and it wasn't going to get any better. So that was it, my husband and I interviewed four different places. They were all professional, but there was something about the detailed 2 hour interview that Scott Cort, one of their top inspectors did with us and we knew that was the place we were going to deal with. Plus he dealt with a multitude of questions from my husband and didn't flinch. He was patient, showed us exactly what they would do to protect the basement from flooding. He saw how stressed I was and just plain tired of this. It was a very comprehensive plan. Scott explained the lifetime warranty. The system is self-cleaning and requires zero maintenance. There is also a clog free guarantee. It included a PITBOSS waterpump with a wifi system and a backup battery in case the power goes out. He also told me that there would be very little dust. And there was very little dust. It only took two full days of his crew working nonstop. I was a bit nervous about cutting the walls, but he picked up the phone every time I called. If he was busy, he texted me right away and got back to me in 30 minutes. (And I call a lot). I am happy with the results. My contractor checked it out and said American Dry did a great job after dropping by to see the results. And most of all, we can sleep when it rains. We are ready!!! By the way, I have never written a review this long, but I needed to shout them out, and it was competitively priced!! Thank you AmericanDry, thank you Scott Cort. It was a pleasure!"

"Could t be happier with the work Jorge and his team did. He build a solid foundation for my new shed. He was also removed old shrubs from my yard. I would recommend them and hire again for future projects."

"Aaron Lenker add Corbin Gillichbauer of Groundworks leveled concrete walks around my corner lot in Montoursville Pa. They arrived around noon time and were finished about 5 1/2 hours later. They did their work very professionally. They did an excellent job. I would rate their work 5 of 5 stars."

"To summarize quickly, I cannot speak highly enough of Diggs Building Technologies. I am absolutely blown away by what they accomplished and would hire them again without hesitation. Worth every penny. For the past 5 years, I have been restoring/rennovating a 1890 Balloon Frame Colonial in Tillson, NY. While the original house foundation was extremely well built and well-mainted, I canâ t say that much about the 2 story enclosed porch put on in the 1920â sâ ¦ The foundation was crumbling; the first floor walls were bowing out and the floor had settled 3+ inches. To further complicate the matter, all the mechnicals of the house (water, sewage, and gas) ran through that back porch foundation making the project extremely complex in scope. Despite these massive issues on the first floor, the 2nd floor of the porch was in great shape and it was important for us to find a builder who could rebuild the entire bottom half of the structure while also preserving the top. This was no small feat. Much to my surprise, Tim and his crew (alongside their engineer) were able to do just that. With precision, they navigated the mechanicals, removed the old foundation and floor and then went on to replace both of those elements. While doing this, the room above stayed untouched. Not one crack on the walls, not one bow in the floor, and shockingly - all 4 of the original casement windows still opened and close. Overall, they did an excellent job and I would hire them without hesitation again. If you are dealing with any foundation issues, I encourage you to hire Tim, Jake, and Jesse. They are the only team I would trust doing this type of work."

"Weather-Tite was recommended to me by a contractor who I trust to evaluate and repair water and moisture issues that I was having in my garage. Bob and his crew did a phenomenal job!! My husband and I are beyond thrilled with the results! They are professional, courteous, and fastidious. Half of my garage is underground, as there is a hill in my front yard leading up to the house. The repair involved excavating dirt along the front of my house next to the garage foundation wall down to the drain pipe, repairing cracks and holes, applying waterproofing and more. The interior wall was cleaned and drylock masonry paint was applied. My landscaping on the outside had to be removed and then put back. They did such a good job that you couldn't even tell it had been moved at all. We also had Bob and his crew complete a second job for us. This involved excavating another trench but in the back of the house along 16 feet of the foundation, replacing a drain pipe and waterproofing. They were at our house for three days. During that time and after we had torrential rain and everything stayed dry!!! I highly recommend Weather-Tite Waterproofing, Inc.!"

"I interviewed a few people before making my decision using Rok and Iâ m glad I did. I did a complete gut renovation and he basically made my revision come to fruition. Even with the delayed/problems with renovations he always kept me informed. U told me he would always have someone at my house working and that he did. Not like the contractors Iâ ve worked with in the past that say that but then once they get the job.. the â oh someone would be thereâ and no one comes. I had a leak issue and he made it to my house 10 pm to assure it was taken of. Roc is reliable and hard working."