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The garage door was acting up for about 3 weeks. It would stop closing and would prop open again. Well the garage door finally broke. We could not see what the problem was. We attempted to open the garage door manually but could not seem to get that working either.  I was very distraught, we had appointments that we would not be able to keep and needed to reschedule  I immediately called Authentic Garage doors.  The office rep was very helpful and had someone come out to our home within the next 2 hours..

I have to tell you that I am pleased with this vendor, especially since there was no charge for the fix. They took full responsibility for not installing the spring to a stud in the wall.  They did not charge us anything. This is why we will use them again.

I do have to mention that the representative that was sent needs to go to customer service class.  When I opened the door, I was confronted by an order to move the cars out of the garage.  It took me a second to realize who he was. I then mentioned I could not get the garage door open. He said he already did it and walked away.  

He was at his truck cutting materials when my husband and I approached him.  I asked him if he knew why it broke and he told me to calm down.  I looked at my husband and walked inside.  My husband then asked him if anything else needed to be moved for him and he told him to get out of the garage because it was dangerous.  As my husband was going back inside, the representative said that he was not going to be able to fix it.  He was going to have to call the guy that came out before (1 year ago).

My husband went inside and said to give the rep some space - he seemed overwhelmed. There was a lot of loud bangs and bumps. When he knocked on our garage door, we came out. He was already walking away to his truck when he said it was fixed.  I asked if the other parts of the garage door opener looked o.k..  He didn't stop walking and said yes.  I asked what did we owe him. He said nothing.  Before he drove away, I asked why is there no charge?  He said because the job was not completed correctly last year.

As he drove down the street, I told my husband, we do not even have a slip to show the work that was done today.  I do not even know the individual's name so I can make sure to ask that we do not have him service our garage door in the future.  

I hope the company does something. This type of experience could result in bad publicity.

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"One of the springs on my 2 car garage door broke last night around 8:30. With my car locked in the garage I had a sense of urgency to have this repair made so I consulted with Angie's List to find a trustworthy contractor to perform the repair. I submitted a request for a quote and Pacific Experts contacted me via the Angie's List messenger within minutes. We scheduled an appointment for 8-10am this morning and Eli called when he was an estimated 20 minutes out and he arrived a little before 9:00am. The required repair was obvious since the spring was broken. I have both springs on my large door replaced and he was done in 30 minutes. Thank you Pacific Experts for being able to make it out first thing this morning and for being fairly priced."

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!

A Plus Garage Doors, established in 2005 is a family-owned business proudly serving Utah, Nevada and neighboring states. Since our inception we have consistently prioritized customer satisfaction, ensuring our garage door services exceed their expectations. Through our continued excellence of installing and repairing garage doors, we've been honored with several accolades over the years.\n\nAs a licensed and insured company, you'll have peace of mind in all your garage door services. As we look towards the future, we remain steadfast in our commitment to delivering exceptional service in garage door installations, garage door repairs, and maintenance. Our entire focus is benefiting and serving our customers!

"Installed the door in a timely manner and a good price."

"My name is Deshawn Wright I called GR solutions and they came out the same day and fixed my garage door! I have a rental property and if they repair it! It was old and needs replacing so they replaced the old garage door with the railing and new springs and even the garage door opener and gave me a new garage door opener for the outside for free they did a really good job and a year warranty!! They are a really good and honest company I highly recommend them!"

WE SPECIALIZE IN: High-Quality Epoxy Coatings!!!\nWelcome to Diamond Shield Coatings, where we specialize in providing high-quality floor coatings with a wide variety of decorative options which can be applied to virtually any surface. We have over 35 years of experience in the industry and provide our products for both residential and commercial customers.\nOur epoxy coatings offer a comprehensive array of advantages that transform\nspaces and exceed expectations.\nGarage Floor Resurfacing\nAs one of the leading garage floor resurfacing companies near Las Vegas, we are committed to customer satisfaction. Our team is trained to handle even the most challenging garage floor resurfacing projects, delivering results that exceed our customers’ expectations.\n\nOur reputation as a premier choice among garage floor resurfacing companies in Las Vegas is built on prompt service, meticulous attention to detail, and bringing unparalleled value to every project we undertake. We strive to provide exceptional results that enhance the aesthetic appeal and functionality of your space.\nYour Local Floor Coating Experts\nWe are local garage floor coating contractors near Las Vegas, ready to provide excellent service and superior products. Our epoxy floor coatings are designed to withstand heavy foot traffic as well as vehicle traffic and can be customized to suit a wide range of styles and colors to perfectly suit your space.\n\nTrust Diamond Shield Coatings, one of the leading garage floor coating companies near Las Vegas, to give your floors the Diamond Shield treatment they deserve. Contact our team of expert epoxy floor contractors near Las Vegas today at 702-790-4090 or send us a message to discuss how we can help you with your flooring needs.\n

"Thank you Damian Douglas Garage Door Service! My mom's torsion spring broke on a Sunday night, leaving her door stuck in the open position. Unfortunately, she called another company who responded and quoted her $1,000 for the installation of a spring conversion kit. Not wanting to pay $1,000, she asked that tech if he could simply get the garage door closed until she could shop around. He said he could and charged her $240 to cut two cables and lower the door ($99 was the after-hours response fee which was fair). Not knowing any better, she paid it so her garage wasn't open all night. Luckily, my mom contacted Damian Douglas Garage Door Repair the next morning and he stated he would install the conversion kit for $275, parts and labor-only $35 more than the other company charged her for cutting two cables! I feel that other company was obviously trying to take advantage of my mom, who is older and widowed. Thank you so much for your great pricing, honesty, integrity, and quality work. You've earned a lifetime customer. A++"

"Roberto installed a new garage door opener. He called beforehand, arrived on time, diagnosed a bad motor, discussed options, installed a new unit, and explained how to use it. He also hauled away old unit. All went well. New opener is super quiet, and remotes are easy to use. Hassle-free experience!"

"I called Shane Bunce on Saturday night after learning from our tenant that the spring had broken.  Today, Sunday, the spring has been replaced, no mess left behind, and we have a happy tenant...we are happy owners.  This is the second time we've used ADS and will use them again should we have another garage door problem.  Very professional, very efficient, very easy to work with, and very reasonable prices.  I'll recommend ADS to any friends who have any garage door problems.
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