Get matched with top furnace / forced air heating system install or replace pros in Capitol Heights, MD

"I have had a service contract with McCrea Heating and Cooling since I purchased my condo unit new 7 1/2 years ago which included 2 maintenance visits a year. My current contract expired yesterday so I called to renew my service contract and upgrade from "Bronze" to "Silver." The representative took my charge card information over the phone. I asked if the contract was in effect as of today. They said "yes." Then I tried to schedule a service call (my unit was serviced a little over a month ago and now the condo wasn't cooling.) I was told then that the Silver Contract would NOT be in effect after all. The difference in price between Bronze and Silver is the cost of a diagnostic visit so they were getting the money one way or another. My long time history with the company did not persuade them to honor the contract I had just paid for. They wanted to charge me $98 to have my problem diagnosed under the Bronze contract that I pointed out was already expired. I was told the representative "misspoke" and should have told me they would have to send out someone to determine whether the furnace they have been maintaining for the past 7 years (with the most recent service call just a month ago) would "qualify" for the Silver plan. So, I cancelled the order for the Silver Plan. I called another company who came out for $30 and determined the problem was a clogged condensation drain. This drain was supposed to have been "blown out" when the regular maintenance was done by McCrea just a month ago, but obviously was not. The water was backed up in the drain pipe and filled the pan under the furnace/AC unit which turned off the AC. Now that everything is working again, I am seeking a different maintenance service plan provider. McCrea has competitive service contract prices, but if they have no customer loyalty, and the maintenance work is not done properly, maybe it's a question of "you get what you pay for.""

"Tried to sell new AC/heat unit at very high price. Did not catch flooding system or rusted furnace.
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"Great company! They've been super responsive when we've had questions or concerns, and deliveries are frequent enough that we never have to worry about running out of heating oil."

"John, the tech, was patient and thorough as he cleaned and took readings of the system. He took the time to show me what was actually needed to update my furnace and make it work efficiently. Plus my dog really liked John too."

"We are absolutely thankful for McCarthy Services! They treated us like family! I highly recommend anyone to utilize their services. They are honest and very professional. They replaced our heating and cooling system after our furnace started to over heat. They gave us a fair price and extremely professional service. We will utilize them in the future, definitely!"

"Carlos, Yarel, Muhammad and Conrad did a great job installing my new Heat Pump. They arrived promptly and did a thorough, professional, and efficient job. I highly recommend their services to anyone."

"I had a leak somewhere in my heat pump system from 2013 in a 4 floor condo building. Every other company was quoting me $7k+ to replace the system but it turns out to be a leak in the line set between the 3rd floor and the roof! We had a new line set installed and I spent $2550 in total! The crew was very professional and worked extremely had in the hottest weather to get the job done, too!"

"The technician was great. He explained what he was doing as he went along even though it was freezing outside. Checked my entire heating system to find the problem and replaced only the parts that were broken. Got my system back up and running in a little under two hours and was very pleasant and understanding when we asked him many questions and answered everyone so that we understood him. Thank you so much for your professional manner and courteousness. Got my hearing system to stop running in emergency mode and back to normal heat. Thanks"

"We were very impressed with the knowledge and experience of the personnel and appreciate their patience in explaining how our heating system worked and our options for future updates."

"Mike was professional and helped me fix my problem. He was also prompt and didn’t waste any time. I would hire him again for any heating or cooling system issues."