Get matched with top furnace / forced air heating system install or replace pros in Frontenac, MN

"Furnace was fixed (Heat Exchanger replaced) - Great work by 2 Technicians. 5* work. However, the clean-up after was average. They used tissue to wipe the furnace residues (black, dusty stuff) put tissues in the toilet and dirtied the bathroom sink (blackish residue). I would have appreciated if they had just informed me so I would clean it up right away. I noticed it the day after. Hence the B rating overall. The quality of Technician(s) and work is very good however. Thank You."

"WARNING - make sure you get a fully price estimate up front before they begin to do work. I brought them in to work on furnace/AC unit/split AC unit servicing garage (based on a promotional price for the first two). It was found my split unit needed a recharge for coolant and I was told that it'd only be 5 lbs of coolant and that this would be priced by the pound (which was reasonable). The bill came and they tacked on a flat charge of $219 for the coolant (this is in addition to the $129 charge to look over the split unit). I felt baited-and-switched. I also contacted them about this, and the answer came down to "This is additional profit for us added onto your bill." Not pleased. At all. Particularly since the coolant in question costs approximately $6 per pound and they only used 5 lbs (one would assume that the $129 charge built in enough profit for labor/licenses/equipment due to the limited time spent working on the split unit. Apparently not). Comfort By Design does excellent work, and they do stand by their work, but just be VERY CAREFUL in finding out what they're going to charge you, particularly if something extra comes up when they're doing a job."

Mpls & North Suburbs: 763-420-4466\nWest & South Suburbs: 952-473-4499\nSt. Paul & East Suburbs: 651-765-4466\n\nTell us you found us on Angie's List and receive $20 OFF any completed appliance repair.

"Called another company originally they asked how old the furnace is and I said about 5 yrs. old (it is 6 yrs old). They informed me that I should get a hold of the company that put it in because it should still be under warranty, which after I looked it was. So I called Service Today to set up an appt. to have them look at it. Andrew came out and with various questions asked I said that the thermostat we have is wifi and that is how we run it. Comcast upgraded the wifi in the neighborhood the day before and it was today I woke up and noticed that the thermostat wifi was not connected to the wifi anymore. He looked into it and noticed that when I put it on heat via by phone app or manually by the wall thermostat, it was turning on the A/C instead and visa versa. He came at a price to me of about $350 to run a diagnostic to find the issue. He did and then he comes back and tells me that the thermostat itself is burn out (I bought the thermostat from them when I had the new furnace installed 6 yrs. ago). Andrew goes to his van and of course comes with only 2 thermostats that he has on hand. One is not wifi and it was $350 or so and the other was $800 which was wifi programmable. He did say we could just go and get one from Best Buy or something but we would have to install it. We decided on the lower cost of the 2. As he was installing it I looked up the retail cost for the same exact one he was putting in (Honeywell T4Pro) and it was $75 at Best Buy. I mean really.........that much of a mark up in cost!!! It is like this company does not understand that we are in a pandemic and that money for so many people is really really tight!! To gouge customers like that. As I sat in my office crying about the cost I let myself get washed into, after a while I asked Andrew why such a big cost increase on the thermostat. He said he has nothing to do with the pricing of items, which I understood. Andrew was a nice guy and just doing his job. I put this gouging at the feet of the company because right now, people have to decide to either pay a heating/electric/etc. bill or pay a company a massive cost to have a thermostat put in. Andrew did take down some wires that were for a humidifier that was on the old furnace prior to installing the new one and also cleaned some dust and lint from the furnace. Will I call these guys again, only if I know that there is something wrong with the furnace that is under warranty still, other then that, I cannot afford them. They were better when they were Airtech. The C rating I gave it has more to do with how nice Andrew was then the company. For the company itself, I give it an F"

"Jermey and his associate came in and cleaned my air ducts and furnace. It was a painless process and will be a returning customer!"

We pride ourselves on our professionalism, as well as our ability to complete every job to the homeowner's total satisfaction. We never leave a job unfinished, or a homeowner not 100% satisfied with our level of service - Call today!

Magic & Miracles is not longer open for business.

"We were mostly pleased with his work but were more than a little annoyed that he went down to
the basement just to plaster his ad sticker over the furnace info stickers. I understand wanting
to leave your number for future reference  but not at the cost of blocking other numbers and info that we
might need.
"

"I was having a problem with MS Office not responding and other files being very, very slow to open. Jim started looking for the cause right away. He did numerous checks for viruses, malware, and various other things that can go wrong. He vigorously pursued a resolution pretty steadily for two days before determining it was a malfunctioning external backup system that was causing the problem. With that finding, he promptly got my computer running smoothly and very fast again. He made two trips to my house; on the first one, he had to cross a sheet of ice in my driveway. Jim is a very capable and experienced computer analyst that will get after your problem because he fully understands the importance of, and the need to have a working computer in the house.
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"My wife, and I, were dismayed when we believed we had a leak somewhere in the shower of a bathroom remodel. That the remodel was only two years old prompted our dismay. However, I called Grout Doctors to the rescue, and Al showed up as scheduled, but when I thought I was going to receive an estimate for a $200-$300 repair, I instead received a schooling on the shower system that had been installed in our remodel. Al said (though we had noted a crack in the grout line of the shower floor) the shower - a newer technology called the "Schluter Shower System" - was essentially leak proof, and if we wished we could have the crack in the grout filled in for cosmetic purposes, other than that the shower was fine. I very much appreciated the learned lesson but felt sheepish for having this man, who was very professional and cordial, make this extra stop at the end of his busy day. All in all, we were very pleased with their response, and they will be our first call when we next "really" do need HELP!"