Get matched with top furnace / forced air heating system install or replace pros in Kinsale, VA

I retired from the USAF in 2016 and am persuing my passion in home improvement with my son John Jr. Our skills were learned from 3 generations of professional general contractors and family members in the home improvement trades. We will walk you through each process from the begining to end and involve you with all work being completed so that we ensure we exceed your expectations. We will treat your home as our own and respect all your needs. We offer 24 hour service and will show up when we schedule. We stand behind our customer service and ensure we keep constant and fast communication will all parties involved. Thanks for reading my brief background and look forward to hearing from you.

"I had some issues with my 10 year old furnace and started looking into issues. I used to work for Carrier as an HVAC researcher and tried to fix the issues myself. I disassembled the burner and tried to get things right. In the end, I exhausted options and gave up on repair. I called my serviceman, trying to have the furnace repaired. He recommended getting a new furnace or replacing the whole HVAC since it was more than 10 years old. My serviceman gave me a quote for a Carrier furnace, which I thought was high since I knew the price of the unit (ex-Carrier R&D engineer). That was when I decided to look around. I received three quotes after reading through reviews in google and Angie’s list. In the end, I chose ARS Manassas by virtue of their overall competitiveness. In any business, it takes two things to win a deal: trust and value. In my case, one salesperson, Cliff Allen (who I will talk about more in a minute) delivered both aspects, which made the decision easy. Since I know the HVAC system in and out, I had many detailed (and even tedious) questions, to which he answered professionally with knowledge and courtesy. He did not try to upsell anything. In fact, he recommended to check a few things for repair, even while giving quotes for me. Although I decided to get the new one in the end after trying a few more attempt for repair, Cliff earned my trust and respect in the meantime. He tried to provide an optimal solution in terms of price and performance, which was more competitive than the other two quotes. I ended up getting 16 SEER performance series furnace and AC. Cliff truly knew what he was doing during the selection process. He answered all the questions an ex-Carrier R&D engineer raised and provided several quotes for comparison, which helped me to reach a satisfactory solution in an efficient and rational manner. He never tried to upsell, clearly understanding customer’s side. To the contrary, he did his best to give me the best deal without compromising performance. His professionalism does not stop at sales. He went over all the items in the specifics of installation, meticulously jotting down any notables in the contract. I was not surprised to see the technicians, Michael and Melvin, show up on time and finish the job, following the specifics and notables that Cliff had prepared at the contract phase. They tried to make the installation smooth and went over every single item to make sure that it was done to perfection. About a month later, the town inspector came out and made sure that the unit had been properly installed. The inspector confirmed that the job was done to the standard but pointed out that it would be better to add another bracket to the outdoor unit so that it would not move around. I called ARS to inform the findings of the inspection. ARS has promptly scheduled another visit (even if they could have waited for AC checkup in the late spring) to fix the issue. This time Jeremy and Josh came out and meticulously fixed the issue. These two gentlemen really knew what they were doing. They went a lot further than just adding a bracket. The outdoor unit is so sturdily attached to the bracket now that even a hurricane would not shake the outdoor unit. My kudos to Jeremy and Josh. I will come back and write a further review in 6 months to report any issues I experience but for now, I am glad that I chose ARS Manassas for new HVAC installation. If you ever need a new HVAC near Manassas area, the choice is simple. Go for a trustworthy and knowledgeable man that would deliver the best value for your investment, Cliff Allen at ARS."

"We recently had our furnace replaced and the experience was excellent. The Baker’s team was professional, honest, and very knowledgeable. They explained everything clearly, showed up on time, and the pricing was very fair compared to other quotes we received. Highly recommend them if you need HVAC work."

"They're great. They also have the maintenance contract on the system. When we moved into the house they were the people servicing it and we decided that we would continue to use them. We got a choice to get a new furnace because it was quieter and they also did some duct work. They were wonderful. For this area where we live, the price was comparable to another local company and even considering the quality of the unit I think it was right on target."

"Excellent service, very fast response to my request for service, picked up laptop, diagnosed issues. Initially thought it was an OS update issue but the hard drive had failed along with other components (including 'CPU). Because other components were involved, a new solid state hard drive was put into a laptop with a working processor - same type CPU as in the failed unit. The laptop was repaired and returned in less than a week. This company picked up and dropped off the laptop (driving from Huntsville, AL (about 60-70 minutes)-- great service in this covid environment. I would recommend this company to my family./friends and will use again."

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The guys that showed up were great, very friendly, and ready to answer any questions I had.  They did their work quickly and cleaned up afterwards.  They also got me an extra discount on the repairs.

There were no high pressure sales pitch or scare tactics used.    There was no bait and switch or 'limited time offers'  to push the sale along.

The front office person I dealt with could have made more of an effort.  The day of my repairs, I was called and told the Credit Card Machine was not working, so I would have to pay by check, or my appointment would have to be changed to another day.  I was then called back after several minutes and told that a post-dated check would be acceptable if funds were not currently available.  I understand that the Credit Card System was being changed over, but there should have been some thought put into this before calling anyone.

The B for responsiveness is for the front office, not the workers.

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"HVAC EVOLUTIONS services technician Mynor Morales was very promt and friendly in his services. He arrived within the hour I had contacted his company when my furnace suddenly stopped working the day before a very large storm was to hit our area.  After finding the problem he was able to get the part and install it without delay. I found him to not only be helpful and fair but honest, which is pleasantly surprising  sometimes in this industry especially when you are faced with  a sudden emergency. Instead of calling the big names I took my friends recommendation and called HVAC EVOLUTION Home Appliance Repair Heating and Cooling Services.  I was very glad I did and will certainly not only pass the referral on but I will also feel good about calling them in the future.
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"It went great, and we hired them to perform additional maintenance for our chimney as well as others in our building. Everyone was very pleased with the service, warranty, and price.
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"OK Don't like the fact that it was done in 2 stages, AC/heatpump one day electric upgrade 2 weeks later."

"That went well. They did ask about doing some extra work on the furnace but I told them that it was just a brand new furnace. They seem to be professional."