
Serving Moses Lake, WA and surrounding areas
In business since 2008
Free estimates
Emergency services offered
"From the beginning I was being put on the run around from Casey about coming out and looking at my unit. He gave the excuse that he was sick more than once. When he did finally come out to give the diagnostic, he did not have all of the correct equipment to fix the unit at that time. He was supposed to be here Friday at noon and he called about 1:30 pm and said they would not be here until around 3-3:30 pm. I did not hear anything back from anyone until about 6:30 pm that same evening, his partner called thinking we may have been in bed so he called us. He went ahead and started working on the system right away. Casey was supposed to be right behind him, but he did not show, when he called him to see where he was, he said he was not going to make it, he was at a restaurant on a date. I requested a receipt from Casey on Saturday and he said he would follow up with me on Monday. He ended up putting an invoice in my mailbox. I had already paid the other guy directly for the services he gave me that day and I paid for my Big Deal before any of this started for the diagnostic call. The other gentleman did a great job with the actual work. I just do not understand why I am being double billed."













































