Get matched with top plumbers in Bismarck, ND

"I wish I could give Innovative Basement Authority a negative rating. Run away from this company as fast as you can. Beware- they are changing their name to Ground Works. Probably because of all the negative reviews. We paid a substantial amount of money to install one of their basement systems after having water problems. The initial sales guy was a very high-pressure seller, trying to get us to sign a contract the same day he came out. Fast forward a year. They told us they needed to come out for an inspection. The sales guy ?found? $40,000 work of additional work that was ?urgent?. He used scare-tactics and tried to convince us we needed to sign on the dotted line immediately. Because of course mold is going to make my family sick. It seemed sketchy to me, but I was able to get the guy to leave without us signing that day. I immediately called our trusted home inspector, and he said the sales guy was trying to sell us things we did not need. He also said he had talked to others"

"good, replaced toilet"

"I had a problem connecting, so I got a local handyman who came and solved my problem. I asked Neli to stop charging me, and nothing happened, I then went to the "live chat" option on their website and asked how to stop getting charged, I Never got an answer and they just kept charging me, Then they requested that I rate the CHAT!!! Too much on too many fronts. Dr. Gaber"

"Buyers Beware – Total Waste of Money We purchased the premium home warranty package through Home Warranty Inc (homewarrantyinc.com) when we bought our home in October 2024, including the add-on for sprinkler system coverage. As anyone familiar with North Dakota knows, sprinkler systems must be winterized in September or October to prevent freeze damage. Ours was professionally blown out as soon as we moved in. Fast forward to spring—sprinkler systems in this region typically aren’t used again until late May, after the last freeze. We hired a professional sprinkler company to perform the spring startup and inspection. They found that multiple valves weren’t working properly. I filed a claim with the home warranty company immediately. Despite having the coverage, they denied the claim, saying it was a "pre-existing condition." That’s absolutely ridiculous, considering the system was winterized upon move-in and wasn’t even operational until months later. To make matters worse, this company has no partnered service providers in our town. You're expected to find your own technician, and good luck finding one who’s willing to work with them. Even if you do, you're likely stuck paying a significant amount out of pocket if anything needs to be replaced. This company is a complete scam. They take your money and leave you high and dry when it actually matters. I would never recommend them to anyone."

"as advertised"