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John Betlem Heating & Cooling is a 3rd generation company founded in 1941. They provide Residential HVAC, Electrical and Insulation Services to Rochester, NY and the surrounding towns. John?s slogan that still holds true today is to do ?whatever it takes? to satisfy customers. \n \nJohn Betlem is a premier family operated solutions provider, passionately committed to the health, safety, and comfort for all they serve.

"Joe and his helper did a great job. He turned an old outdated bathroom and brought it into the 21st century. His attention to detail and taking his time to get it done right was well worth the time. And he kept the costs of the project within his original estimate. He even installed a medicine cabinet and lights I picked up. Joe is very friendly and great to work with. I highly recommend him. Thanks Joe! Brad."

"The salesman was very friendly and easy to deal with. The techs were very friendly and really knew their jobs. The new shower looks great and everything works perfect. The new install was all done in one day."

"The company did the work 4 years ago and it has gone well. We have a very wet basement and the problem 99% gone and when a minor issue pops up they are very responsive and fix the issue. They had to come out twice last week and showed up the day I called. The first time they fixed a switch on a back up sump pump and the second time was to fix and issue cause by another plumber. Josh, who came to our home, was a great help."

"Norb solved big problems for me with no fuss or BS. He worked quickly and arrived early every day. He offered helpful suggestions to do the renovation smarter and?followed up with regular consultations during the process, which went on for weeks due to arrival of new cabinets. After the?countertops and backsplash were installed by others, he came back to hook up the plumbing."

"Great experience, would highly recommend. Super fast and they did an excellent job!!! Completely remodeled my shower area in one day. Very easily to get in contact to answer my questions & very reliable."

"The crew of 5 did a great job installing a new Cummins generator. They had to run a new gas line from the meter, through the basement and out to the backyard. Also had to reroute many electrical connections. The generator activates twice a month for 20 minutes. All automatic. They installed a wifi connection from the generator to Anderson. Price was much lower than quotes from local plumbing companies who were mostly offering an inferior product. Cummins is highly recommended for cold climates."

"Very happy with my new Liberation walkin tub.I also love the special toilet. They also installed a sink/vanity for me. I recommend them if you want quality work."

John Betlem Heating & Cooling is a 3rd generation company founded in 1941. They provide Residential HVAC, Electrical and Insulation Services to Rochester, NY and the surrounding towns. John?s slogan that still holds true today is to do ?whatever it takes? to satisfy customers. \n \nJohn Betlem is a premier family operated solutions provider, passionately committed to the health, safety, and comfort for all they serve.

"Our residence has had water in the basement since we purchased it 30+ years ago. Last fall, we hired a landscape architect to assess the problem and make recommendations to fix it. This year we decided to bite the financial bullet and install a comprehensive drainage system. Unless we acted, the structure would soon be deteriorating past a point of no return. I got 2 quotes from other companies, and after getting over the sticker shock, decided to contact Woodford, who we had heard, though expensive, is the premier structural renovation company in our area. I was surprised when their quote was not that much higher than their competitors. I prefer not to disclose the exact cost. If anyone reading this needs to know this, they can contact me directly. The estimator, David, was competent and professional. Soon after his visit, I received a letter from the President and Vice President of Woodford Bros describing their goal : to have 100% satisfied customers and zero misunderstandings, and the means that will be taken to achieve that. Included with the letter was a list of 50-60 references (names and phone numbers) in my and adjacent zipcodes for whom they had done work, and an invitation to contact as many of these people as I wanted. My project was small enough that Woodford required no money down, they expected no payment whatsoever until the contract has been fulfilled to my satisfaction. The project took a month to complete. The Crew Chief, Bill, ably assisted by Matt and Don, did everything possible to prevent any misunderstandings and to have a 100% satisfied customer. This they more than achieved. Watching Don at the helm of the CAT in the tightest quarters imaginable was like watching a professional sports event and a modern dance all rolled into one. The swale he made is a graceful contour that suits the setting to perfection. Don is a true artist. So is Matt. After making 2 radii on the front sidewalk, Matt went on to make 3 more on the rear sidewalk. The sidewalk is not only functional, like the swale, it too is a thing of beauty. I am an extremely satisfied customer and recommend Woodford without reservation. They are a premier organization, the kind of company and people you wish everyone was."