Get matched with top plumbers in Rohnert Park, CA

"Elias TJ and Matt arrived when planned and got right to work. Friendly, answered all my questions. New shower surround and tub ready to use by 7:00 pm. Was very pleased with their work and the Jacuzzi plumber called in to change water inlet piping from cast iron to a new piping. Really appreciated the fact they were proficient and did not bash other companies . Please change wording from demolition to reconstruction. Demolition connotes blowing things up."

"It was a pleasure doing business with Carson. He was always professional, prompt and reliable. I feel like Iâ ve found a good plumber for all future jobs."

"Chance and Terry were efficient and very pleasant. They represented the business very well. I look forward to an ongoing relationship with Bragg's as they help me with the heating and plumbing needs of my home."

"Estimate was given very timely. Daily communication from contractor. Showed up on time. Kept all areas clean. Very professional staff who explained exactly what would be done daily."

"Bowen Plumbing was able to come out the next business day and fix the leak in the drain for a sink replacement. Definitely recommend!"

"John contacted me right away and gave us transparent pricing. The 2-person team showed up on time and completed the lateral sewer line repair in an efficient and professional manner. I would definitely work with them again."

"This is quite simple: if you need a water heater replaced in Marin or Sonoma counties, us Frank's Water Heater Company. Frank's is a guy named Trevor. It's just him and his helper. They focus on water heaters, toilets and sink disposals. There is no fancy trucks or 800 number, it's just a hard working guy answering the phone himself and providing a great a service. I received quotes from two of the larger companies in the area for a rental property I own in San Rafael, they both charged to come out and quote, Trevor didn't. Their price for the exact same service and water heater model was at LEAST $1,000 more than Trevor's quote. His work was first rate. He was responsive, and he's a nice guy. Save your money, call Frank's!"

"Very professional and did a excellent job fixing my leaking front hose pipe. Price was very good and under previous plumbing pros"

"It went perfectly. Sergio and his assistant José are diligent, prompt, and creative at solving any unforeseen problem. Master plumbers you can trust and whose prices are reasonable. If you need good plumbing, engage them."

"I was overall unimpressed with Payless but they did have some redeeming qualities, though it took a bit of work to get there.
When I first called, I was quoted a price over the phone of just under $1000 for the base cost of the until + installation, but was told that I should allow for a couple hundred dollars cushion for all the unforeseen circumstances of my particular home, which I was totally fine with.
The technician arrived on Saturday, Jan 9 and saw my setup.  He noted that he would have to replace the unit itself, the connections as there was corrosion, install an expansion tank so it would be up to code, etc.  When all was said and done, the price was nearly double at over $1800 for a complete install.  I know they work on commission, but I definitely felt like this was a bit of a bait and switch scenario.
This was much more than I expected to pay, especially based off the (under)bid I got on the phone.  However, when you haven't had hot water for a couple of days with small children int house, you don't have the time and convenience to comparison shop, so I opted to move forward since Payless had gotten decent reviews on Angies List.
When the work was done, I examined it and it looked okay and we did have hot water, but I did question the way he set up the connections.  And there was something else that seemed off, but not being a plumber, I couldn't put my finger on it.
The next day I called in a friend who is a plumber to take a look and within a second he saw the issue.  Even though my entire house was copper piping, the tech used galvanized pipe on the install.  
Considering how much money I had spent, I was upset that I got a technician who decides to maximize his profit by installing galvanized piping, knowing that it corrodes over time and really should only be used for gas.  
When I called the company to complain, I spoke with a person who said the manager would call me on Monday.  After not hearing from anyone, I called back myself and was directed to Chris who was less than friendly.  He told me that galvanized was up-to-code and I should have requested brass or copper fittings if that's what I wanted.  I felt like that was an unprofessional answer, as I was not a plumber and was paying for their expertise in this area.  And when I complained about the gap in price from the phone call to install, I was told "Well, you signed the contract.  Maybe next time read it before you sign." which was infuriating and unprofessional to say the least.
He finally agreed to swap out the fittings for me but said the same technician had to come back and do it.  I scheduled my appt for the next Saturday morning.
By that Saturday afternoon, he had still not shown up.  I called throughout the day to get a status and on this last call was told "He hasn't shown up for work today and we can't get a hold of him so we'll have to reschedule."
I had been home ALL DAY waiting for this tech, so I explained that wouldn't be acceptable as I just rearranged my entire Saturday and had I not been persistent in calling,  likely wouldn't have heard from anyone.  They called me back and told me another tech would come by today.
That tech came by and was clearly more experienced and knew what he was doing much more than the first tech.  He was pretty taken back that the other tech had used galvanized and not only swapped out the fittings, but redid the setup to be much cleaner.
So at the end of the day, I got a great heater and correct installation, but it took some time, effort and persistence to get there.  Normally, I would have been much more easy affable about the situation, but the way Chris spoke to me on a couple of occasions really made me feel unvalued as a customer, especially when trying to right a wrong that should have never been the case.
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