Get matched with top septic tank and well pros in Durham, NC

"The first time, Feb. 2016, we called All American we were very happy. They fixed our problem in a timely manner and were fairly easy to work with. However, when our problem came back 10 months later and we contacted them for assistance, they were immediately defensive, refusing any warranty, were late arriving, and hard to get on the phone. After coming by and trying to pump the tank in the dark when they couldn't inspect the system, we asked them to please come back the when there was enough light. They explained they could do that but it would cost us MORE than what we paid the first time. Then it was very difficult to get them to answer the phone to reschedule. We never minded paying to get the system fixed, but did think they lacked professionalism. Ultimately we found another company that fixed the solution at a very good rate and in good time."

"My family had a septic emergency where our alarm went off on our septic tank due to a manufacturer defect on a part. Cory came out the same day and was super responsive and fixed the pump by replacing the circuit board for free because we were within warranty for 3 years after re-doing our septic system. Cory was friendly, helpful and kind and worked efficiently, and also was happy to give me useful maintenace information."

"Quick, knowledgeable and professional. Would use them on any septic system."

"Septic system was full and back flowing into the basement. These guys came out within a day, located the tanks within minutes, found the problem and came up with a solution! They came by a couple times afterwards just to check the area and make sure everything was still draining properly. Very prompt and professional! Great job guys!"

"They worked under extremely trying conditions, in the rain, in the mud. Never took breaks and held to their estimate of pricing. Well pleased."

"If you can ever have a problem with your septic system this is who to call. Apollo Came out on the 4th of July to resolve my problem.n Apollo was the most knowledgeable, professional and personal individual that I have encountered in a long time. I would rate this businessat 10 stars ."

"These people are great! The service, the price, the quality of work are excellent. What I liked best, besides the personality of the plumber, was the pricing schedule. Everything is laid out with all choices made available. The service was quick, effective, and I will save so much money on my water bill this month, I can hire them again! I highly recommend this company. They arrive on time, are very respectful, and the service is excellent. Karolyn Stanley"

Prime Pump And Plumbing LLC is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business\n

"They did an outstanding job!! Explained everything, ever step of the way. Technician was professional, well dressed, and very polite. He made sure we understood what we needed and most importantly what we didn’t. I highly recommend them for all your plumbing needs."

"A little high for the items called for (reconnecting plumbing and gas after countertop replacement). Very courteous and good at upselling. Replaced my pressure gauge and relocated the main shut off to the house. Both needed done, but had not considered before recommendation. Ultimately good experience, but spent well more than I was thinking when making initial contact."