Get matched with top septic tank and well pros in Loganville, GA

"Came out and pumped out septic tank"

"Better than expected.....after 20 years without any septic tank maintenance, I was referred to Raysseptic.com for services. Trevor quoted me a price that included digging the tank but I decided to dig it myself for the exercise. After a whole lot more digging than I anticipated, I called and reported my digging adventure to Ray and delivered a picturesque description of my results.....Ray said the digging was included and they use a Deere 17G excavator to do the work in no time at all. Ray stated that everything I described from my digging sounded normal and that Steven would arrive in the morning for the work. The next day, Steven arrived on time, surveyed my work, unloaded his Deere 17G excavator for some fine tuning to my dig and proceeded to expertly operated the machine to lift up my tank cover. After 20 years, I did not know what to expect but happily for me, the opening revealed nothing but water, albeit, very dirty water. Steven hopped off his excavator and moved to the edge of the tank. Leaning over the tank with his hands on his knees, he took a closer look. After a few moments, he raised his head, looked at me and said, "You're ok, we don't need to pump your tank." Somewhat puzzled I asked "why". Steven stated that by pumping out the dirty water, I would be removing the valuable enzymes that were happily eating away at whatever has been sent to the tank and that "healthy" enzymes are important to a properly working septic system. Somewhat skeptical I asked Steven to probe the tank to see if we quickly run into a thicker substance. Steven lifted his shovel over the tank and like a hot knife through butter, down it went...all the way down without the hint of interference. After 20 years of zero maintenance, I was stunned but I was getting ready to be stunned again...... Thinking that a discount was in order since no pumping was needed, I politely asked, "Well, since there will be no pumping today, what is my price?" Steven replied, "no charge". I was not ready for that one, especially in this day and age. Steven mentioned since he did not have to dig it open, he would not charge me for anything, he went further and said he would use his excavator to cover my digging. Raysseptic blocked out at least two hours of hourly time, rolled a very large truck maybe 20 miles to my location, burned several gallons of diesel fuel and could have easily gone ahead with the pump job and invoiced me for the going rate for a 1000 gal. tank but choose not to. One thing I'll say about Raysseptic is these guys have integrity. This was the first time using the services of this company. I will forever more request additional services should they arise and I will highly recommend them to anyone in the need of septic tank services and gleefully share this story. Jeff Casses Marietta, GA"

"Communication - Excellent! Matthew was prompt and courteous in staying in touch regarding appointment time and arrival time. Price - Competitive and transparent. I asked for an "on the rim out the door" price with no last minute pitches for things that should be part of the service. Price was as quoted to pump, clean filter and inspect. I did opt for a bacterial additive that I was NOT pressured into purchasing. I just figured if it made any difference in keeping the drain field from having issues it was well worth it. Included three-year monthly additive supply. Quality of Work - extra careful to check for water line into the house, thorough in the pump out and carefully replaced the dirt and raked the area. Of course, I will need sod but that just goes with having a septic system pumped regardless of who does it. Friendliness - everyone in the crew was friendly and courteous, like they were your neighbor."

"Discovered a hole in the yard near septic tank when it was time for the tank to be pumped. Bowen's pumped the septic tank and diagnosed a collapsed outlet pipe as the problem. I received a no-pressure quote for the repair. Bowen's returned about a week later and completed the repair. The price I was quoted, was the price paid. There were no surprise charges and the work was done quickly. Gabe and David arrived timely both times and were courteous and efficient."

"Morgan Pitman provided same day service to install a 50 gal tall gas water heater. Excellent customer service and workmanship while providing maintenance education. Old heater lasted 12 years so the cost and installation for replacement was staggering but less than competitors."

"Simply Septic is the best Septic company I have worked with. The team was prompt, friendly and very thorough. They drained my septic tank and cleaned out the drain field ensuring that my septic system would be reliable for many years to come. Jimmy was very knowledgeable and gave great advise on how to ensure the system could be optimally maintained. I would highly recommend working with Simply Septic for any septic related work you might need. - Tony Leek, Lawrenceville, Georgia"

"Pay attention to detail, great company, super friendly, very professional and super informative walk you through the process very well informed great company"

"Very professional. They were on time, thoroughly explained what needed to be done and going beyond the scope of the job, as well as doing an awesome outdoor cleanup (saving me from having to deal with it), which no other company has done before, in my 32 years of septic experience. They also have finance options, if needed, for major repairs. I highly recommend Ernie."

SepticRooter is a trusted, family-owned septic service company serving metro Atlanta's northern suburbs. We're dedicated to providing honest inspections, reliable repairs, and complete installations for homeowners, real estate professionals, and property managers. Our team believes in education and transparency. Every job includes clear photo and video documentation, thorough reports, and open communication. \n\nWith a strong reputation built on integrity, BBB accreditation, and local expertise, SepticRooter delivers long-term solutions, not quick fixes. Experience our commitment to quality service, family values, and customer peace of mind.

"They were knowledgeable. I did not know I had a septic tank I thought I was on sewer, but they came and saved the day. Very respectful and reasonably priced."