Get matched with top septic tank and well pros in Massena, NY

"This is gonna be a long one. I contacted Ken as I heard many glowing reviews from people in my area. He answered the phone after hours (7:30 p.m) and was able to ease my mind about an issue I was having with a leak in my wall due to a wire running to my well pump. I talked to people at Lowe's, home depot and a few other places and they all told me to use materials that did not work at all. When I called Ken he told me to use Duct Seal which was $4 bucks (way cheaper than any of the other solutions that I was told to try). I should have called Ken first! I did what Ken told me to and it stopped the leak for the most part, but due to heavy rain the water kind of kept coming in. I called Ken the next morning and told him that I was slightly electrocuted when putting the Duct Seal in. He said he would come on Monday which he did. He inspected my work and informed me of some details that I won't disclose here, but needless to say, he made me feel like responsible homeowner. I had a ton of questions for him which he took the time to answer. He showed me what all the pipes to the water softener go to, all my sump pump questions, well questions, septic tank questions. He answered everything! I was extremely impressed. He gave me his personal cell number and told me to call him if I had any questions at all. On a very personal note, it's extremely difficult to meet someone with Ken's experience, kindness and honesty. He went above and beyond anybody I have ever called to the house. You could tell that he loved what he does. I am 100 percent satisfied and cannot recommend Ken enough. As odd as this is to say, I look forward to Ken fixing my future problems. Now I know that if there are any issues who to call. 5 stars. I'd give 10 if I could. Extremely impressed."

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular project. We look forward to earning your business! Book with us online or feel free to give us a call today! Fully Insured.

"My boiler stop working come to find out it was the gas valve and it need to be clean out. I love the experience I had with the company that was very transparent and open with the task step by step"

We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business. We also accept PayPal.

Benjamin Franklin Plumbing of The North Country provides dependable, professional plumbing solutions for homeowners and businesses throughout the North Country region. Backed by the trusted Benjamin Franklin Plumbing brand, their licensed technicians deliver expert service for everything from routine plumbing repairs and drain cleaning to water heater installations, sewer line services, fixture replacements, leak detection, and emergency plumbing repairs. They proudly serve communities including Ogdensburg, Massena, Potsdam, Canton, Alexandria Bay, Wellesley Island, and the surrounding areas with 24/7 emergency availability and a commitment to punctual, high-quality workmanship.

"Very well. I'm very happy."

"The serviceman that came was professional, and very courteous. He took his time and did the job correctly. I would definitely recommend this company to anyone with sewer issues. Thank you."

"He was able to quickly diagnose that the water leak from the water heater was a result of a ruptured tank, resulting in the need to replace the entire water heater."

"Called Anderson as our old system quit.  They sent a salesman who found a leak in the tank and declared that the 10 year old system could not be repaired and then he sold us the new "lifetime" guaranteed system."

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!