Get matched with top septic tank and well pros in Newington, VA

"It went great Juan also came back the same day and brought me a new septic tank lid."

"I hired this company for an initial inspection of the septic system because their prices were lower than other companies. However, after the issues a failure certificate for the septic system, their charges to make repairs were almost double those of other companies. And they recommended repairs that were not necessary, increasing the price. I brought in two other contractors in the region to offer estimates of what work needed to be done. Both were significantly lower in price and did not pad the bill. I ended up getting the work done by another company and the septic system passed the county's inspection."

"It couldn't have gone better! I called them Thursday night and Rick and his son, Wyatt, came out early the next morning. I know nothing about a septic system, but Rick was so helpful, understanding and HONEST!! I have had this problem for the past 5 days, but seemed to clear up after I had called another well-known company because my toilet was backed up. All they did was run a "snake" through the pipes and charged me TWICE as much as Rick Aits did and Rick did WAY more than the other company. It might not mean much, but the little things matter! When Rick and Wyatt dug up my yard to get to the tank, he saved the sod to put back as best as he could instead of just tearing up my yard. I really appreciate that. I would absolutely use Aits Septic Repair Service LLC again and recommend them to everyone! Great work, trustworthy, timely, and reasonably priced!! I am so grateful to them for not taking advantage of my lack of knowledge of how a septic system works while my husband is serving overseas. THANK YOU RICK!!!!"

"The young man sent to replace my pressure tank was friendly, respectful, and very knowledgeable. In addition, I did not have an emergency but my job was scheduled very shortly after the initial scoping visit and initial outreach from the company. Thank you."

"Very well Chris replaces some parts and everything is working well."

"Contractors arrived same day and fixed the problem. I would highly recommend this company to others with plumbing, septic, and well pump issues."

"Replaced a well pump, pressure tank and switch. John Dexter was prompt in response and the installation was completed within a couple of days. The young man that completed the installation was very polite and did a great job. Had an issue with a slight leak on one of the tank fittings which did take two return trips to solve the issue which was nothing more than a lack of silicone grease on the o-rings. Two days later we detected a very bad taste in the water. Called Dexter to tell of the issue. John did not seem to concerned and ask me to email him what I was experiencing so he could forward to his water people. The taste and smell were very bad and the water could not be drank. Dexter's shop is literally a mile from my house. I think it would have been prudent for him to swing by and see the issue for himself. I decided after a few days of not hearing from Dexter, to contact someone else to solve the issue. While Dexter Well and Plumbing is fast to respond to the initial problem, they seem less concerned if there are issues after the fact."

"Moisés and Oscar did a great job. They were on-time, professional and explained in detail the process of detecting where the problem was with the HVAC system. I’m glad they identified the low pressures along the refrigerant lines. I’m glad they were able to recharge the line the same day. The prices were reasonable and I’m looking to calling them again for regular/maintenance inspections."

"Very professional did a great job on replacing my pipes and fixtures. For the first time in 2 years I can run my water at full pressure. I would highly recommend them."

"The problems were strange and required some investigation. The team first focused on the washer drainage. Eventually they used a camera inserted into the clearance pipe to check the drainage pipe from the house to the septic tank. They discovered a "dip" in the pipe, possibly resulting in an obstruction that might have caused the water to back up, kind of like a rock in a stream. (Admittedly, I may not describe this as clearly as I should...not a plumber!). Using shovels and an excavator, they dug about 5 feet into the ground between the house and the septic tank, ultimately discovering both the dip/weakening in the pipe and a 3" crack (almost half of the pipe) closer to the house. I feel like their work saved us much more money down the road, because without investigating/fixing the "dip" in the pipe, we would never have know about that crack. Without repair, it could would likely have begun leaking back into the foundation. The team was able to replace a 10' section of pipe, connect it to the septic, and confirm a steady drain of water. We have not had the backup or any drainage issues since. However, the smell didn't completely leave the laundry room. They came out again and, after a couple of smoke tests and cuts into the drywall, discovered a vent pipe that had in years past (we've owned the house for 5 years) simply been cut to move the washing machine hookups to the side wall (rather than the back). Although the smoke largely discharged through the roof vents as designed, this uncapped vent allowed septic odors to creep back into the washing room, particularly in the morning when the air outside was heavier. They were able to cap the pipe, and that removed the odor. We have not had any issues since they completed their work. The team was very responsive, and worked with me to reschedule the washing room work after a death in one of the worker's family...only slipped a single day. They also reduced the cost for disconnecting/moving the washer and dryer, since they didn't reconnect them (We were of course going to have to do get drywall repair/paint work after they finished). Although I am hoping to avoid any plumber issues for a while, I know who I will call if something comes up. Absolutely recommend this team."