Get matched with top septic tank and well pros in Pocomoke City, MD

"Everything was very timely, and as you know, often call backs are hard to get from contractors. When I called for an estimate, a response from the office was within minutes and the Technician (Ryan) was there the next day to meet me and to do the estimate. The office called me 40 minutes ahead of time to let me know he was on his way. The Technician on sight was very cordial, listened, answered any questions that I had and as a result, he explained in detail just what they were going to do. An estimate was immediately given on sight. Afterwards, I had a couple of more questions, so I called the office and spoke with the owner, Josh. He was very easy to talk to and took all the time that was needed to answer my other questions. After it was decided that they were awarded the job, the Technician (Elliott) and his crew (Aaron and Zack) were there the very next morning to do the work. Again, they called me ahead of time to let me know they were on their way. The job went very well from start to clean-up. Elliott, Aaron, and Zack worked great together. From my experience, I have no doubt that I would hire Seaside Plumbing again and recommend them to anyone. A big thumbs up on this one for which I am grateful. Thank you Seaside."

Delmarva Water Solutions LLC is driven to do the right thing for our neighbors through providing the best residential water softeners and service available Delmarva Water Solutions LLC. specializes in water softeners, water filtration and conditioning and now offers plumbing services including water heater replacement.

"Hague Water quality of MD is professional, courteous, efficient and their equipment is top notch. Price was higher than expected, but the results were better than we have seen in 21 years of living with well water."

"Does plumbing as well as HVAC also."

"Paul and associates did a terrific job. The installation went very well. The unit used was not the typical unit because our house I'd so large. Paul utilized a hot water distributor from our old hot water heater. We now have instant hot water all over the house.
I will use Surfside in the future!
"

Bill Johnson Contracting works hard to provide the highest quality workmanship and customer service on every job we are awarded. With over 30 years in the industry, you are in great hands with us. We look forward to servicing your needs.

"Initial project: Grade B.  Overall went well.  Only reason for a B is that they noted that they were going to put a trench around my laundry sink as a means to prevent damage if it overflowed.  But when they came back to do the job it wasn't done.  Overall I haven't had a drop of water since the install so that is very good.  The rep was Adam.
- !!!! UPDATE 20131125: Spoke to Jeff Johnson GM, he noted that this wouldn't have been an option in the first place as it could pose a local issue (gray water pumped outside the home.

 Warranty: Grade A. Adam (rep) noted to me that no matter where (not through windows or above obviously) water came in (walls or floor) that the warranty would cover it.  Well you don't get the warranty until after the job... and guess what?  Water up from the floors isn't covered.  Not cool.
- !!!! UPDATE 20121125: Spoke to Jeff Johnson GM, he noted that this condition is covered.  My mistake. Grade changed to A.

Basement windows: Grade F.  Called them and had them out to estimate putting in a basement egress as well as the other basement windows.  The rep (Brett) came out, measured, etc.  Then nothing.  I called.  I called.  The customer service team told me on numerous occasions that the "president of the company" was going to call.  He never did.  Eventually, a sub or partner of theirs called me and provided me a quote over the phone (for the egress - the didn't do the other windows).  The quote was blind and didn't take into consideration any of the data that Brett collected during his visit.  This ordeal was a TOTAL waste of my time.
- !!!! UPDATE 20131125: Spoke to Jeff Johnson GM, he noted that this rep is no longer with them and that he should have provided an immediate quote for the windows.  The only time the sub should have called is for the egress... 

Customer service: Grade C.  They provided a mold remediation treatment as part of the basement water proofing.  One of my walls not is showing signs of something.  So I called.  Nothing.  No call back.  Nothing.
I regret going with this company.  I should have bit the bullet and spent the extra $$ to go with their competition.
- !!!! UPDATE 20131125: Spoke to Jeff Johnson GM.  He will be out in 2 days to treat the location and noted he will install a hose into my dehumidifier so that it drains into the system. 
- !!!! UPDATE 20131127: Jeff was out, assessed the situation and provided a clear path to resolution.  I have homework but his team will be out to solve the problem.
- !!!! UPDATE 20140115 Grade changed to C.  Jeff's team corrected the issue to my satisfaction."

"Very well. Timely and responsive"

Thornton Company is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests, and make their concerns the basis of our business

"I had to pay an $85 service call fee (on top of monthly Choice Home Warranty subscription) to have a guy literally look at the outside of the tank and tell me it was just the burner."