Get matched with top septic tank and well pros in Salem, OR

"Dante the technician was very knowledgeable, and friendly, and fixed the problem. with the well water system not working. in a timely manner. He reprioritized his work schedule for the day in order to get to our well water problem in a hurry, and I appreciate that very much."

"The solution offered allowed for easy ongoing maintenance, while still allowing finer degrees of water filtration in the future if we needed or desired it. Courteous, professional service."

"Is it weird to say a septic service company are angels from the Lord, because that is how we feel today. I’m about to have our fourth baby and we discovered a clog that resulted in leakage (I’ll spare the details)onto our lawn where our kids play. I called A Affordable Septic, they were so kind and helpful on the phone, and called their technician who got to our house within HALF AN HOUR. He figured out the problem, not only fixed it but also cleaned up the leaked sewage (which we were not expecting!) and bleached the area, and pumped our whole system. Three hours from discovering this unfortunate event the problem was SOLVED and our whole system is working better than ever. He also took his own initiative to fix the broken pipe and cap we hadn’t gotten around to and order us a new clean cap. What could have been a disaster or at least major headache right before a new baby was barely a blip on our radar. And he did it all kindly with three excited young children wanting to “help” dig out the drain. Price was affordable and we are so appreciative!"

"Very well. Christopher Conway was also very helpful concerning a near future project to replace two toilets in my apartment here in the Pearl District."

"We were collecting quotes from various local vendors of water softeners, due to some long-standing issues with our water.
Nathan from Shiloh came out to look at our water and location and make recommendations. We were looking for a full install (we did not previously have a water loop to hook up to so needed that also.)
He ran what looked like a comprehensive group of tests, from a branded kit (Shiloh are a Kinetico brand dealer), on our kitchen faucet water. We received the results as part of our quote, at the end of the visit.
He did look around the property, especially the garage where the unit would be installed.
The visit concluded with two recommendations (one higher, one slightly lower cost) in the region of $4,500, to include the softener, a reverse osmosis system and installation (including the loop).
I received an email a few days later saying that they would not do the loop installation as they were not qualified and that I needed to have my own plumber to do the loop. Having to gather new quotes for this aspect highlighted the fact that it would be a further few hundred dollars to get the loop in and I was surprised that Shiloh would only make minor discounts from their original bill, despite no longer doing a major part of the install (the loop).
While I figured out getting the loop installed, I contacted other vendors during the pause. By the time I had spoken with other water professionals, I had learned a lot more about the industry and had a rough idea of the true costs of water softeners.
I won't speak too much on the brand Shiloh sell but they are the most expensive and promote features that were (in our case) available for less elsewhere or unnecessary (twin tanks, water-powered).
I also did what everyone getting water treatment must do before ever talking to a vendor - namely, have the water tested by a professional, independent lab. This proved very interesting as just about every vendor I dealt with had completely different results to the lab test and this can make a huge difference in what equipment or settings you would need.
Shiloh's results were definitely wrong on the iron content and pH. These are important - in fact, when I mentioned their pH result to the lab, they thought I would be lucky to have any faucets left as it would have been highly acidic! Shiloh are probably no different to the other vendors and they likely can't match the test results of a professional laboratory on a home visit but remember not to put too much stock in these vendor tests.
In the end, I told Shiloh I would not be doing business with them. I went with a local, independent water treatment company who had installed the community well and knew our water very well. They also put it in for half the price of the Kinetico system and their original quote had even included installing the loop which Shiloh would not do. As it happened, we already had the loop put in by our plumber and so the installer discounted the bill accordingly - again something Shiloh reluctantly did by a fraction in their quote.
Nathan seemed surprised when we said we were not interested in dealing with them any more. He requested feedback on why and seemed to think it was just because they would not put the loop in. Really that part was the beginning of me learning more about the science, business and practices and once I could see how all the vendors stacked up, Shiloh were out of the running because their units were too expensive, yet virtually did the same as units half their price or had features that were superfluous or not as impressive as marketed. Additionally, Nathan attempted to tack on things like "mileage fee" to the original quote which is something we don't stand for and for that alone, we would have ceased dealing with Shiloh.
Shiloh are not alone in selling high priced water treatment equipment but if you truly compare systems and don't fall for the glossy brochures and slick advertising, there are equivalent systems out there which will do the same job for much less. Remember to get several quotes and include an independent dealer who can assemble a unit from common (not proprietary) parts so you can see the wide range of prices. Most of all, get your water independently tested and compare it to the vendor tests.

01/07/14 I've amended my review and changed the overall rating from a D to a C. Shiloh had recommended an iron filter and my installer didn't think one necessary. However, their softener did little to change the yellow tinted water. Fast forward to the end of 2013 and our Homeowners Association offered to buy everyone iron filters if the homeowners paid to have them installed. We did this as we had little to lose and much to gain and the yellow water is gone - therefore, Shiloh were correct and I respect this point.

However, I stand by the rest of my review."

"Super good and fast. Only company to call me back after a leak sprung on the weekend. Replaced a section of pipe in my tight crawl space and installed a water shut-off valve under my sidewalk--all in less than 2 hours. No leaks. Easy to turn off water. They get paid by the job (not by the hour), so no wasted time. Plumbing is spendy though."

Apex Excavation is a locally owned and operated company that values honesty and integrity in all aspects of our business. Our dedicated team of professionals have years of hands on experience to provide innovative ideas and suggestions tailored to your projects. Our services are customized to your individual needs, paying close attention to the details of each project that we are involved with. Please feel free to contact us today!

We are committed to understanding your unique needs and creating a plan to deliver a quality finished project. We pride ourselves on exceptional communication to provide understanding of all variables. In the PNW, drainage is the name of the game. We take on a variety of projects from preparing the site to build, to horse arena drainage systems, to septic system install. We are seasoned in working with utilities for power, water septic and to deliver to the site. As well as road building. Feel free to call with questions or concerns to ensure a good fit for all. 503830848\n

"We called with a clogged septic tank and within just over two hours (on a Friday evening!) had someone here helping to resolve the issue. We were cleaned and in business in a little over 30 minutes! Customer service from the scheduler to the pros on site were amazing! Thank you so much!"

Servicing Lane, Linn, Benton, Marion, and Douglas Counties.\nCommercial and Residential. \nCcb# 245168\nDeq # 39716\nSpecializing in all your septic needs.\n?DEQ Certified Inspections.\n?Pump/Alarm Troubleshoots & Replacements.\n?24/7 Emergency Services.\n?Maintenance Contracts.\n?Camera Inspections.\n?Septic Tank & Drainfield Locating & Repairs.\n?Septic Line Repairs.\n?Drone Videography.\n?Snaking.\n?Hydro-Jetting.\n?Risers.\n?Baffles.\n?Root Removal.\n?Cleanouts/Rv Dumps.