Get matched with top skylight pros in New Bern, NC

"They were not able to repair skylight felt probably needed replacement"

Start with skylights! At VELUX, our mission is clear: we're dedicated to transforming your space with natural light and fresh air with skylights. Whether you're looking to replace old skylights or install brand-new ones, we will guide you every step of the way. Why Choose VELUX? =================== When it comes to skylights and roof windows, VELUX is the global leader. Here's why you should trust us to transform your home: 1. Innovation and Quality: VELUX skylights are renowned for their innovation and unmatched quality. They're designed to let in abundant natural light while keeping your space leak-free and energy-efficient. 2. Huge Product Selection: You’ll have access to a wide range of skylight options, from fixed to vented skylights. And we are here to help tailor the selection to suit your specific needs and style preferences. 3. Expertise: We take pride in what we do at VELUX, and our team is highly trained to guide you through the entire process. From selecting the perfect product for your space to providing valuable recommendations, we're committed to making sure your skylight project is a complete success. 4. Professional Installation Partners: We don't stop at product selection and recommendations; we also match you with a VELUX-trained installer who will handle the installation of your skylights with precision and expertise.

"They did a great job from the salesman to the roofers. Everything the salesman told me (and he went thru everything that would be done, step by step) was done from the materials being dropped off the day before to the clean up after the roof was done. I hope I don.t ever need it but the 50 year / unlimited wind guarantee isnice and it's even transferable if i ever want to move"

"James was personally involved with the roof replacement project. He gave a date to perform the job and his team came on time, and replaced the roof in a day. He is knowledgebable has been in the business for 25 yrs.is honest, very competitively priced and follows up if you should have any questions."

"It worked out really well. It got off to a kind of a rocky start but they did a good job. They were very prompt in coming out and giving me a written estimate. They used quality materials, some really good Sherwin Williams duration paint. I contracted with them last November and they didn't do the work until June. Obviously, a large part of it was because of the winter weather. They couldn't do it during the winter. We also had a very rainy spring, so they could not get here to do the work until the last week of May. We had an issue with communication. The gentleman who was in charge of the whole project, whose name was Alan Farmer, was very professional and very courteous. He explained everything they were doing. But I did have a problem and he did not return my phone calls at the beginning. It turned out to be a voicemail issue that he had on his end. But I got pretty frustrated. Once we got on track, they had a couple of issues that delayed the work. He had some health problems. They also had another job or two that they had not finished yet. So they didn't come here and work straight through. There were some gaps in time that I found a little bit annoying but the work that they did was so good that I basically think it was worth it in the long run.

I am updating my review a year later. Over time, I have noticed places where the painters didn't do an adequate job of covering the old paint, either by not applying a second coat or where they completely missed spots. They spilled paint on my roof (visible from the street) and my back porch (natural wood finish). The two wooden columns are not of good quality wood: the finish is rough and shows knotholes, and the overall effect is that it was done by an amateur. Again, not enough paint to cover the bare wood.

The workmen failed to remove the decals on the inside of the large window over my porch, even though I pointed that out. I cannot reach that high up to remove them (10 feet), and it detracts from the appearance. 

During the work, one of the painters lost his footing and fell from the main roof onto the roof of my back porch. Not only was the man injured, but he refused my repeated requests to let me call 911. He appeared to have scraped his shin bone. Distressing for everyone, and I can only hope his injuries healed.

I don't know if this company is even in business any more, but if so, I would NOT recommend them."

"Quality and customer satisfaction is very high. All projects and repairs accomplished during the past year are excellent. Completed complete interior painting of house, repaired underground sprinkler system, built several exterior wood structures, re-landscaped garden to provided designs, and more. Highly recommended - trustworthy and very reasonable."

"They did an excellent job and everything was excellent."

"Called and talked to Sarah.  She and Brian came within 2 days.  Brian examined the area where a new decorative vent had been put in as well as a new vent boot.  Brain took photos to show me that the decorative vent had not be sealed off in side.  He caulked around both new items.  I tried to pay them for the service call , but they would not take any money.  The roof had been on for 2 years and it was not a problem with their work.  Such great service!
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"The on they is was above and beyond our expectations. Excellence work! Would highly recommend and use again in the future!"

We are extremely passionate about the work that we do. You can depend on us to provide a high quality service at a fair and honest price. We understand that the future of our business depends upon our reputation and that is why customer service is by far our highest priority. If you are looking for a professional you can trust, please call today to schedule a no-obligation estimate!