Get matched with top tilers in Hartford, AL

"It looks beautiful, the guys did a great job!"

"They were prompt and courteous. I talked to Lisa and she was quick to get back to me and let me know that they could not match my tile (Home Depot exclusive). I still would recommend them to anyone because of their prompt service. Very unusual for Destin."

"Great.  I had this work done just over a year ago (should have submitted review sooner).
Estimate.  Charlie examined bathroom, had plenty of samples of options to review, and provided firm fixed quote.  There were some material issues that I'll note below.  At no time did the final cost change.
Timeline.  Installation began about a month or so after I accepted the quote and paid half down for material.  I think Charile was ready in about 2 weeks, but I had business travel.  Working together to find a common acceptable period for installation was easy.
Installation.  The first day Charlie showed up with a crew of 4 to take care of the electrical work (did have another ceiling fan installed) and demolition.  Following that, there were 2 full time workers on site.  They worked long hours, well over 8 hour days.  Normall, the job would have taken about a week.  I'll give more detail on the one issue below that drew the task out longer.  The guys were good about taking care not to impact the rest of the house (carpet, etc.).  After install, they did a good job cleaning up.
During the install, there were a few minor options ... how to frame the door, orientation of tile, the color of the tile, etc.  The crew provided options and good advice (I'm no kind of interior decorator).  The part of the service was excellent.
Quality.  I have done basic carpentry and electrical work.  I believe the quality of the work to be good to excellent, both what you see and what was done "behind the dry wall."  The work that you can see is excellent.
Material.  I was a little worried about the material used for the walls as opposed to tile.  I'm pleased to say I'm more than happy with the "acrylic" (I think that's correct) walls as well as base and door.
Only issue.  The base received was not the correct one.  The second base received had a quality issue.  They guys pointed this out to me.  I'm sure it cost them money out of their pocket / profit to spend the extra time on site.  My take away from this was the guys were MY quality advocates and did what was necessary to ensure the highest quality product was used and the job was done right the first time!  Things happen.  The question is how well does your contractor support you.  While I wasn't crazy about the delay (about 3 days, not major for me).  I was thrilled the issue was immediately brought to my attention and resolved even though it took extra effort on their part.
Overall job outcome.  I feel what was quoted was provided.  Very satisfied.
1 year review ... I remain satisfied.  I have had zero issues.  Other than the glass doors (which are famous for requiring cleaning when used for bath doors - this was noted before installation).  Is the biggest maintenance job.  Caring for the bath itself has required average to minimal effort.
Give Dream Bath / Charlie a call before you have your bathroom remodeled!
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"The price and the quality of work is great!"

"They're a family owned and local business. They do an excellent work. They have beautiful products to choose from and if they don't have it, they find it for you to have in stock."

"We had our kitchen backsplash and master bath (shower, tub surround and sink backsplash) tiled. It took longer than projected, but Dave is very easy to work with and I would rather have the job done properly than too quickly."

"The design was totally useless to me. I was extremely disappointed.
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"After a month the grout in every corner crack. when they came back they said it was normal. But that was the reason I replace the old shower. ONE YEAR LATER I HAVE FOUND MORE CRACKS IN GROUT . They just caulked over the cracks . Said that's all they could do spend over 1000.0$ for tile and stones , No I would not refer them to anybody ....
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What I love most about Professionals in Cleaning is they take the time to dust and replace all the books, knick-knacks on my shelves and they always arrange things to make them look better than they did before.

A couple of things weren't done that I would expect to be done with a thorough cleaning, such as -  there were still dark lines in the grout of my white tile (they didn't have a brush with them, just a Mr. Clean magic eraser).  I took a toothbrush and showed them how easy it is to clean and it came right up.  Also the shower head wasn't touched.  (forgot the CLR), CLR not necessary as it was darkened which says mold or mildew not Rust or Lime or Calcium.    I pointed these things out and they went right to work getting the grout cleaned.  They'll want a grout brush for future use.    I also noticed after they left that they did go back and clean the showerhead and that pleased me.

They want to please, they want to do a great job and they excel at working towards that goal by listening to what you need and going back over it if not to your liking.  This is half the battle.  Also the stove (flat top) can be difficult to clean with environmentally safe cleaners.  This is the ONLY place I will use a magic eraser.  That combined with a little stove cleaner (looks like car wax) cleans it to perfection. 

I will however make sure they don't use the magic eraser anywhere else in the house; It's just too destructive, a FORMER housecleaner used it on the outside of my microwave and scratched it terribly. 

They have a lot of houses to clean so I have now created a list of reminders (grout, no magic eraser except with my stove cleaner, shower heads) so I can make their job easier as well.   I'll send them the list each time I make an appt.

My son's birthday is coming up and I plan to have them clean before that as well.  They'll be this mom's go-to housecleaners from now on. 

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\nWe're a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. Our services are customized to the individual project, paying close attention to the details of each project that we're involved with. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building lasting relationships and guaranteeing your satisfaction!