
Serving Colon, NE and surrounding areas
In business since 1998
Emergency services offered
Credit card accepted
"The gentleman that came out and gave me the quote was on-time and went through everything with me. Then I can home from work on a Monday and the yard had flags where the sprinkler heads were going, not knowing someone was going to be on my property. I had to called the office and was told they planned to install the system on that Friday, not asking me if that day would work or not. (This is where the problem started). Then on Wednesday they called and told me a piece of equipment broke and they had to push the schedule. We rescheduled for the following week. Friday, April 13th, the plumber came out to do their piece of work, they were subcontracted by Nature's Helper. This is where it go worse, the plumber decided to use my trash can (that was in use) to use a drip pan because he was being "Lazy" as he stated twice, along leaving a mess and leaving electronics close to the drain. (Luckily my electronics were not ruined). I called Nature's Helper on Monday, explained the disappointment in the plumbing company and the service I received. Nature's Helper apologized and had the plumbing company call me. The issue was resolved they day they came out installed my system. This is where the service was good again --Tuesday, April 17th, the installers showed up on time and were very professional and efficient. They did a nice job going thru and cleaning up their trash and explaining things. The 3 man team worked like a well oiled machine and were able to complete the job slightly a head of schedule. They explained they were going to drain the system due to the snow that was due. April 23rd, Justin came out can went thru the control panel and started up the system to make sure everything was working properly. There was a few things, as stated above, that caused me not to give them a "A" rating. But I would hire them again."





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