Get matched with top window pros in Macon, MO

"From start to finish my experience with Mad City windows was excellent, from calling to get an appointment for estimate, for measurement of windows and installation. Everyone was pleasant, knowledgeable and proficient. The windows were in stalled in one day with all the old windows and site cleaned. The windows look great. I am very happy with the entire procedure. From start to finish was 6 weeks."

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First off, the salesman Russell was great.  Very knowledgeable and informed on all aspects of what he was doing.  I explained his was the first of three bids I was planning to get and he didn't get pushy.  He did still try to close the sale on our first meeting but that's his job.  He was also easy to contact and prompt to return calls.  After talking to him for a while you start to wonder why in the world is this guy selling windows?! (Not knocking window salesmen)  An interesting guy and a big part of the reason I chose Window World.

Next, the windows.  I'm not a home improvement type person, but they seem to me to be very good quality for the price and are a huge improvement over the old 1970's era wooden single pane windows I had.  I could immediately tell a huge difference in how they keep the wind and cold out.  Several of my friends in the construction industry were very impressed with the build and quality when I showed them.  Time will tell further, but based on what I see, and lots of research, they are a huge step above basic builder grade quality.

Last, the installation.  The windows arrived ahead of plan and installation was scheduled quick and easy.  They guys called when they were on the way and arrived on time.  Overall everything went well.  I did ask them to re caulk one of the windows as the bead was pretty ugly and got dirt in it.  They took care of it right away.  I later noticed one of the screens had a tear in it and they came back promptly and took care of it.  Based on my experience, I expect to get good service in the future if needed.

A few small problems.  One of the installers was standing on my front porch smoking.  I believe you should ask the customer first if that's OK.  I did politely ask him not to smoke.  I guess I should have also asked him not to leave cigarette butts in my driveway. When they took the windows off the truck, a bunch of broken glass fell off and was left on my driveway.  Per their paperwork, a normal amount of post construction clean up is the customer's responsibility but broken glass covering the width of my driveway is beyond normal post construction clean up.   I didn't notice that until a few hours later so I just cleaned it up myself but I did contact the project manager and let him know about those issues.  Another thing, as noted on their paperwork, they are not responsible for damage to shrubs or landscaping.   I pointed out a particular shrub to the installer and they said no problem, they could work around it, but it was stepped on and destroyed. 

As I stated though, I consider these to be small problems and will be purchasing more windows from Window World in the future and would recommend them.

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"Renewal by Andersen of Wyoming did an incredible job with installing windows in our home. Thank you to the team who did the install and to the company for creating these exceptional windows."

Foundation Recovery Systems (FRS), A Groundworks Company, specializes in helping homeowners with their foundation repair, basement waterproofing, crawl space encapsulation, and concrete needs. Our top priority is providing high-quality home repair solutions and personalized service throughout Missouri, Iowa, Illinois, and Kansas. With fully trained technicians, industry-leading products, and nationally backed warranties, FRS is here to restore your foundation or crawl space.

Hello, my name is Bobby. I provide reliable handyman services for a wide range of home repair and improvement needs. My experience includes everything from small jobs like replacing electrical outlets and faucet valves to full bathroom remodels.\n\nI’ve spent most of my career working in this field and take pride in delivering quality workmanship while helping others maintain and improve their homes. If you have a project you need assistance with, I’d be happy to help.

"Jim with North Alabama Technical Services removed some items from my computer so that I could send emails and attend to items I needed to address that day. As planned, the next day he thoroughly cleaned my computer, he also made helpful suggestions while working on my computer. I would call him again if needed and I thought the fee was reasonable."

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This is a revised post.  I contracted with Siding Repair Systems (headquartered in O’Fallon, MO) in June 2015 for the removal and replacement of the wood siding on my two story house with James Hardie Siding (8" Hardie Lap Color +).  The estimate was for 2458 square feet of siding, 330 feet of soffit/fascia and 235 feet of 5" gutters and downspouts.  Mr. Cory Feco, principal/owner, met with me to provide contract and cost details in late June 2015 prior to signing the contract.  The installation window specified in the contract was a starting date NLT August 15 and a completion date NLT Sept 21.  The contracted cost of the job was just under $ 26,000 and a $ 1,000 deposit was provided to get the job scheduled.  The contract specified a payment of 20% upon material delivery, a payment of 30% at halfway completion and the balance upon satisfactory completion of the job. 

 

Siding Repair Systems called on Friday, August 21 and said that a crew would show up to begin the work on Monday, August 24.  The crew showed up on August 24.  Branch Manager Paul Dickens reviewed the work plan with me that morning.  The siding materials were delivered that afternoon.  The crew immediately commenced removal of the old siding.  Project Coordinator Cash Stricker showed up that afternoon to check in and see how the work was proceeding. 

 

The crew was diligent in their work.  They showed up promptly every morning, worked hard and kept the jobsite (my yard) relatively clean and organized.  The attention showed by Branch Manager Paul Dickens and Project Coordinator Cash Stricker during the prosecution of the work was timely, appropriate and appreciated.

 

The only detract was that about a week after completion of the fascia/trim painting, I noted exposed (unpainted) wood on the soffit above my garage.  I called Branch Manager Paul Dickens and left a voice mail about this issue.  Mr. Dickens did not returned my call.  I also mentioned this issue to Mr. Stricker and he said that he would get back to me.  He never got back to me.  This unpainted soffit issue remains unresolved.  My take-away is to be sure that a thorough final inspection is performed and that all issues have been resolved before final payment is made.  I would certainly use this company again but would delay final payment until all outstanding issues have been resolved. 

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We fix bowed walls, offer piering for foundation settlement and fix any & all foundation cracks. We also do structural repair.

"John did an excellent job. I mentioned that I was going to paint the flashing black but he suggested to wait a month and the flashing will look as though it was part of the original window and he was 100% correct. He called a few weeks later to inquire if everything was still OK"

"Technician came within the allotted window time. Told me what was wrong and fixed it. Went quickly and smoothly."