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"Excellent. Two employees did the job. Nice guys. Very polite and they were able to complete a complex job on time. I would definitely hire this company if I ever needed a plumber. The guy who sold us on the job was extremely knowledgeable which is why I selected this company."

"The plumber was professional, friendly, and did an excellent job. This is the second time I have used this company and they were excellent both times."

"My Landlord, who lives in San Francisco, was also looking for Plumbers and found another one in Roseville, before I was able to give him the info on New Flow Plumbing. I'm sorry. Thank you."

"We hired the plumbing portion of this company. John was very professional and prompt. The plumbing issue was fixed in a timely fashion at a reasonable rate"

"My old water heater sprung a leak (pouring gallons of water throughout my downstairs) and my warranty company sent a plumber to assess.  He couldn't determine the cost of replacing because he said the way it was installed was not to code anymore and he wanted his boss to take a look.  His boss couldn't come until the next day and when he arrived later the next afternoon he also said it was not up to code and they would have to go back to the office to assess the cost.  I was sick of waiting for these guys to assess as we now have had no hot water for 2 days so I checked Angie's List for good water heater installers and found Water Heaters Masters who got great marks. My wife called them around 4:30pm and spoke to the owner Alex who said he'd come over in 30 minutes, which he did.  He looked over my situation and said that I had no code issues and that he could have one of his guys install a new water heater the next morning.  My wife impression was that he was very professional and knowledgeable.  Per my wife's request, he provided two written quotes, one for a new 50-gallon tank and another for installing a tankless water heater.  He also told my wife that if I had questions I could call him once I got home from work and that he'd be available until about 9pm.  I called him around 8pm and Alex was still at the office and took the time talking to me about the pros and cons of my pursuing the tankless option (the best setup for me meant that the kitchen would get immediate hot water but the bathrooms might take longer to get hot water than I do with my centrally located tank heater) as well as why there was a question about whether the building code would allow me to keep my water heater where it is.  Alex assumed that this other plumber didn't do so many water heater installations and must not know about this valid installation approach. In fact, he mentioned that his company probably installed 1-2 water heaters every week with this approach. 

We decided to have Water Heaters Masters come the next morning and just swap out a new tank water heater -- the tankless just didn't make sense to me since I calculated a minimum of a 10-15 year payback as well as the hot water would take a little longer to get to my shower than with the tank.  Bobby came the next morning on time and went right to work.  He found that the water heater he brought was a couple of inches too wide to fit into the space so he called Alex to come with a skinnier version of the same water heater.  Alex arrived about 20 minutes later and Bobby then did a professional job installing the water heater.  In fact, I have a water abatement company working on drying out my downstairs and they came about an hour after Bobby left and looked at the job he did -- the lead guy remarked how the soldering was very professionally done.  Thankfully I now have hot water for the weekend and it's also worth noting that I still have not received the assessment from my warranty plumbers.

Overall, Water Heaters Masters gave great service at a great price."

"Harley did a great job of clearing out the clogged drain. He was on time, professional, knowledgeable, and friendly. If I need a plumber again, I will call this company. Thank you for a good job!"

"Timely and efficient. Both office staff and plumber were friendly and anxious to please. I would highly recommend this business and use them in the future."

"Was able to advise me about getting a sewer clean out installed and what was causing the problem with backed up pipes. No repair was needed. This company is really honest and I will be using them again if I have a plumbing issue. Kyle was supper nice. Very helpful."

"Marco installed our new tankless water heater in the garage. His work was exceptional in every way. He is a true pro! Marco is also super friendly and kind. Did I mansion the price was also great?! Simply put it - Marco is our plumber for life!!! He has our highest recommendation. Joanna & Marek K."

"Excellent service offered by Platinum Plumbing. Matt was professional, efficient and experienced. I strongly recommend Platinum Plumbing."