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"There were some initial communication challenges but the guys installing the fence did an awesome job."

"Freedom Fence & Deck did a fantastic job replacing our 35-year-old wood fence with a beautiful white vinyl fence. Jim (the salesman) was very easy to work with and accommodated all of our design choices. We found particular latches and handles that we wanted to use, and they agreed to install them for us. The contract process was quick and straightforward. After about six weeks, they were ready to install the fence. They sent out two crews at the same time, plus the owner Steve, who worked alongside them. With seven people working, they managed to finish the entire job in just one day! Our old wood fence was completely removed in about 15 minutes, and then they meticulously installed the new fence, setting all the posts into wet concrete and making sure all the sections were straight. At the end of the long day, when one of the locking gate latches wasn’t working right, Steve patiently worked on it until eventually we realized the part was defective, so he replaced it with a working one. A certain kind of handle had to be ordered, and as soon as it came in, he came back to install it. The fence materials are extremely high quality—the vinyl feels very thick and sturdy, unlike the kind sold at the home improvement stores. And the new fence has completely transformed the look of our property—we’ve already had several compliments from neighbors. The whole process couldn’t have gone better, and I’m happy to recommend Freedom Fence & Deck for all your fencing needs!"

"I had a new deck and fence installed. Excel did an excellent job with both projects. Very pleased with the fence. Eric and his crew did a great job with deck. Would highly recommend Excel."

"Just wanted to let you know that we are so happy with the deck. Everyone at Fence & Deck Connection was so easy to work with. This was the easiest home improvement/repair we've ever gone through. We really want to thank everyone. From our initial meeting with Tracy to the pre and post installation meetings with AJ things could not have gone better. Everyone we dealt with just via email was also extremely responsive. It actually surprised me how quickly our emails were replied to. And the crew were also great."

"Pure Home Fence and Deck did a great job! Frank was great. He always kept in contact with me to ensure I was always up to date. He was always upfront with cost and time. They put up the fence in a day and it looks amazing."

"From beginning to end Neal did a great job.
To speed the process I took photos of the area that I wanted work performed. I then emailed them to Neal with my approximate measurements and he took it from there. He came out to confirm my measurements and fabricated/installed a new railing. The work is solid and I would use him again.
Thanks!
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"mail.We originally contacted the contractor near the end of April since my wife and I wanted to get some stumps removed from our back yard and to replace the fence. We were also wondering if we needed to get the large spruce tree at the front of the house cut down since it was leaning and shedding alot of needles. Ben came out and gave us an estimate for removing the tree, grinding and removing the stumps in the yard, taking down the fence, and grading the sloping back yard, which is what we also wanted.
The quote we received was complete, and stated that it was good for 60 days. Well, work ramped up, and we weren't able to get fence quotes as well as a boundary survey completed until mid to late June after we came back from vacation.At that point, we had decided to leave the tree alone, since we were told it was healthy and not a danger. We also found a fence company we were comfortable working with.
Two days after the 60 days was up, I both telephoned and emailed the company with a revison of the original quote (minus the tree removal)  and said that I hoped that that quote was still good, and that we would like to get the work done within two weeks to coordinate with the fence contractor.
I didn't get any response, so I again left a voice mail.
I understand that it is a small family-owned business, but I would hope that someone would check both email and voice messages at least once a day.  Email is great, but it still doesn't beat the personal touch of a real person's voice on the phone.
I'd still like to hire them, and I know that I let time pass before deciding to hire them, but I would appreciate some contact, please.
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"Wilmer and his team installed a privacy fence around our backyard and fixed a gate in two days. They are hard workers and offer a competitive price. Will hire again for construction needs."

"It didn't go very well for me at first. The person that was doing the painting didn't do a good job. He said he didn't know he was supposed to take the nicks out of the door and fill them in with putty and then paint over them. He just painted the door and the nicks that I wanted out were still in there. That's okay, they sent someone else out and fixed it and satisfied it with me. I had asked for the repair and the guy didn't have the equipment. He said he didn't know that he was supposed to fix the door. He thought he was just supposed to paint the door, not fix the nicks all over. The wood on the door had nicks in it. Like I said, they took care of it. I'm satisfied with what they did. I called them, told them what my problem was, they sent someone else out, the guy fixed the door, and now I'm happy with it. When I called, she sent someone out the very next day."

"Great work and service by Eric, Ricardo and the crew. They went above and beyond with fixing the fireplace stone, power washing the patio, installing our grill, running the gas line from the house to the grill, and reporting the patio and stone wall. Highly recommend their service."