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"While any major home remodel can seem daunting, Mark's group of professionals made the master bathroom remodel process easy for me. Mark, a Navy veteran, is the owner, and took my call when I inquired about an estimate. Debbie is the interior consultant, and she took her time going over several options and price points. She was very easy to work with, didn't push any options over another, took my input into consideration, and was mindful of my goals and budget. Katie, at the front desk, was very courteous and professional. Matt and Julio were a great team, and were very knowledgeable, professional, and organized. They arrived on time and tidied up at the end of the day. We ran into some minor issues which were easily overcome, and they exceeded my expectations. As advertised, this was a five day job. The remodel turned out much better than what I had envisioned, and I'm extremely happy with my "new" bathroom. Their warranty gives me peace of mind, and I expect to enjoy the bathroom for many years to come!"

"This contractor was assigned by American Home Shield to address my washing machine shaking during the spin cycle. Donny with Lake Area Appliance Service came out and informed me that this is a common issue that happens over time due to normal wear and tear. He said (word for word) that the tub had become unbalanced due to it warping from years of use and that once that happens, it just gets worse and worse from the weight of any clothes being added. I have this conversation recorded for 3 reasons. The first is that I had a very uncomfortable interaction with another contractor AHS sent out for a completely separate issue and I was home alone. The second is because I read reviews for this contractor before they showed up and not a single review was positive. Just about all of them reported them lying about the true issue, causing AHS to deny the claim and I was nervous I would be another victim of this (and unfortunately, I was). I even expressed this concern to AHS and asked for a different contractor and they said this one was the only one in the area… in Dallas, TX… sure. The third reason was because I’m not as mechanically knowledgeable as my husband and knew it’d be easier to just play back the recording vs attempting to repeat what the contractor said. All that to say, I have this man recorded telling me the complete opposite of what he told AHS. He told them that it was not normal wear and tear (my washer is over 10 years old) and that it was unbalanced due to overloading it (it’s just me and my husband and we barely fill it halfway each wash). When AHS called them to confirm my allegations, Rhonda hung up on them. This company is disgraceful, dishonest, and I truly don’t even understand what they have to gain from this. I’ve begun the steps in taking this “business” to small claims court as this is absolutely unacceptable and it’s clear they do this all the time. Thankfully I have concrete proof to back my claims."

"Darren remodeled my home 2 years ago. I was very pleased when it was complete. It looked beautiful. He said it would take 4 - 6 weeks and it took 6 weeks. It ended up costing more because of things they uncovered (I think about $11K?). The craftsmanship has not withstood the test of time. 1) My wood floors keep bowing up - he came back out and fixed them once but won't return my texts now. 2) There is a section on lighting in my house that won't turn on. Again, he had someone come out and fix this once but won't return my messages now. 3) The fixtures in the bathroom are loose. I have a small ranch home and he almost completely remodeled it. While he did a good job in most places, it looks like I am going to have to replace my flooring which is throughout the entire house. Now I am going to have to have an electrician come out and get the lighting right and I am not sure exactly what to do about the loose fixtures but I am sure I will figure that out as well. Very poor service after the sale and craftsmanship does not stand the test of time."

"Great work I was very pleased with the service procided"

"I had my kitchen cabinets fabricated and installed by this company end of July and am extremely disappointed in the quality. It’s not worth the 40k I paid and does not match the pictures of the owner’s portfolio. 1. The seems/edges of my matte black cabinets have noticeable white-ish edges. When Kuba-Tech installer was installing the cabinets the installer assured me it would come off before they left yet it was not taken care of. This is not the quality I was shown by the owner of his sample. 2. They took incorrect measurements and cut my cabinets around oven incorrectly causing my oven to stick out and not be flush. This also caused the bottom drawer under my oven to not be able to open the easily. 3. They left a big gap on top of my dishwasher. Once again because they took wrong measurements of my appliances. 4. I told the owner exactly the size of my trashcan during the personal consultation with him and told him I needed the drawer to fit two of the trash cans. I was once again given the wrong measurements for that and my trash cans do not fit. 5. Many of the screws are coming out from their boxes. I was told this was high quality material from German but seems more like IKEA cabinet quality in my opinion. How can screws come out of their boxes only after a couple months from barely any use? 6. The worst part of it when I tried to talk to the owner about discrepancies, he totally brushed it off and would help me. He told me to take it up with my contractor who referred him. I paid Kuba-Tech. I had my agreement directly with their company and two in person consultations with their company. To whoever is reading this review, I can say without reservation I would not recommend this company at all. I understand mistakes can happen during contracting and construction, but it is completely unacceptable to not care about your clients and make things right after they pay your company. UPDATE: The owner eventually sent someone out to supposedly “fix” the issues, particularly the visible white seams, but they only made things worse. They used alcohol to rub the edges, insisting that the white seams were just glue. However, it wasn’t glue at all—and the rubbing alcohol removed the black finish, further damaging my cabinets."

"After his extensive visit, I accepted the proposal from Kirk Howeth, GM at Living Spaces, Inc. to finish out my bathroom. The job included a threshold-less shower (replacing a cracked tile in the kitchen at no charge during “project down time”) and using Custom Building Product’s (CBP) Fusion Pro grout. Fixed labor charges = $6,669 plus material allowance = $1,285. Work began Nov 8, 2017. When installing sheetrock his team broke the bathroom window. He said he would fix it, no charge. After installing mortar and lath for the tile floor, Kirk decided there was not enough slope for a threshold-less shower. He solemnly declared the house had shifted at least 3/4”. His solution was to demo the subfloor and lower it for an additional $1,600. That weekend I tore out the mortar and lath, exposing the subfloor beams. I demonstrated a perfectly level subfloor to his team. The house had not shifted at all. Still, Kirk insisted he must lower the subfloor, but would credit $200. Foolishly, I agreed. He and his team lowered the subfloor and reinstalled mortar and lath. Prior to Fusion Pro grouting the wall, his team drenched the wall with water. When the grout was applied it sagged out from between the tiles. Frantically, his team shop vac’ed Fusion Pro grout off the wall. Kirk declared the Fusion Pro grout defective; the wall must be grouted using Old-School grout. Foolishly, I agreed. CBP said his team did not understand how to properly apply Fusion Pro. Kirk agreed to CBP Prism grout on the floor. In December they replaced the window’s broken glass improperly; the glass rattled around in the window frame and drafts continue. The project dragged on, appointments made and cancelled, until Sat. Dec 16. Kirk was generally unreachable. When his tile-setter discovered Kirk had supplied incorrect or insufficient material I dashed off to Home Depot and made emergency purchases. A quartzite window-sill had to be cut to fit, but the cut edges were left unpolished. His tile setter reported “grout pinholes” while grouting the floor. “More defective grout!” he said. He suggested, after the grout dried, to mix more Prism grout, roll it into tiny balls the size of BBs, and stuff little balls of grout into the pinholes. Kirk phoned days later, agreed, and said he would finish the project after Christmas. I took pictures of his mess in my bathroom and sealed the floor with plastic and cardboard. CBP explained pinholes in Prism grout were caused by grout being applied too fast (not enough slake time) and too soupy. The proper solution was to grind out the grout from between the tiles at each pinhole to a depth of at least 1/2 the thickness of the tile and re-grout the joint. This applied to other grouts, too. Over the holidays we noticed pinholes in the wall grout. Jan 7, 2018, well after Christmas, having not heard from Kirk or anyone at Living Spaces, I decided we would no longer require his services. January 31, 2018 his “final” invoice arrived with a $500 credit to repair grout pinholes (I suppose with BB sized balls of grout), no provision to polish quartzite edges, no provision to fix the leaky bathroom window, no $200 credit promised in Nov and an additional $1,306.52 in undocumented material and unagreed labor charges. Total material and unagreed labor costs were now $2,591.52. I asked Kirk to reissue the invoice with a) the $200 credit applied and b) supporting documentation for his labor and material charges. February 28, 2018 I received an invoice with $200 credit, but no response to my request for supporting documentation. March 1, 2018 I repeated the request for supporting documentation. No response. April 13, I received a certified letter from Kirk threatening to file a lien on my property. No response to my request for supporting documentation regarding material charges and unagreed labor charges. Foolishly, I paid. Several months were spent repairing grout pinholes on the walls and floor per CBP’s instructions and performing other rework to get the bathroom up to a functional standard."