Get matched with top tankless water heater repair pros in Advance, IN

"He was responsive, knowledgeable, and worked fast. He let me know of any issues he saw and how to maintain my new water heater"

"This happened on Sunday. Response was excellent and technician was knowledgeable and very helpful and thorough. His name was Austin. Price I can’t really judge—since I wanted it fixed (replace water heater) immediately I didn’t shop around."

"It went extremely well. The technician was professional and thorough. He spend at least 30 minutes with me reviewing the current configuration to ensure that the replacement water heater would meet our needs. We switched from a tank water heater to a tankless water heater and couldn't be happier. The tech did a great job with the installation and left the area clean and organized."

"The water heater in a rental unit that I own finally bit the dust.  My tentant didn't have hot water (obviously) so I was in a hurry to replace it.  I purchased the deal on Angie's List Thursday night hoping that i would be able to call the next day and get it done the same day.  I called Mr. Rooter first thing the next morning and they were able to schedule me for the that evening.  They arrived on time and got right to work.  They even went the extra mile and rerouted the pressure release with PEX because of the odd configuration of the utility closet.
$879 for a new water heater with installation is obviously more than it would cost me to do it myself, but it's still reasononable.  I couldn't rope someone into helping me install a new one on such short notice on a Friday night, and this was an emergency.  Mr. Rooter came through, and I have no complaints.
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"Diagnosed our water pressure and informed us that our water pressure was fine. They are very honest, prompt in their service and we highly recommend them."

"I checked with three other companies and US Water impressed me with their knowledge and punctuality. Also their ability to come down a bit on the price was a help. I was trying to remove a large amount of rust from my system as well as get a functioning water softener. The technician was on time and friendly. Once the old water softner was removed, things started to get a little more complicated as the piping back to the pressure tank was rotted, as well as the pressure tank itself. A hurried trip to the plumbing store was needed to ensure I had water for the evening. The owner and I discussed the cost of this additional repair, and we agreed to worry about it after the repair was complete. Installation was halted after the pressure tank and new lines where run because it was 8PM. They agreed to come back in the morning to finish the installation of the rest of the system. The next day they showed up on time and finished installing everything. They cleaned up after themselves and explained the whole process and how it all worked. When we went to settle the final bill, we agreed to split the cost of the new pressure tank and parts, with the labor being thrown in for free. I ended up with a new pressure tank and piping for $100 which is cheaper than I could have done it myself. Since then the system has functioned flawlessly, and there is no more rust in the water. If you need someone to help with water problems, listen to Mark from US Water."

"My elderly mother's 25 year old sump pump needed to be replaced and also her old electrical water heater is not working anymore. Compassionate honorable Delaware Township Trustee Debbie, wanted to gift my poor elderly mother to replace her old sump pump and old water heater from the donation funds. I was so moved by her extra ordinary compassion and kindness to look after my poor elderly mother. She gave my mother the best mother's present in her life. Even though compassionate Trustee Debbie was paying for this project, I had a big responsibility to find the best estimate and honest plumber. I'm a frugal person and a smart shopper, so I decided to do my homework by asking around plumbers' advise. Plumbers educated me that Bradford White water heater and PHCC sump pump are the best products for longevity. I requested Angi's member specialist two dozen plumbing referrals. I called the two dozen plumbing companies and then explained to them that I need an estimate for new Bradford White 80 gallon water heater and 1/3 horsepower PHCC sump pump. It is very important that homeowners must diligently get as many estimates as possible to find the best and honest company. Some plumbing companies gave me high estimates and difficult to work with. Most of the time, plumbing companies charge service calls with repair jobs. There were two companies that caught my attention, one was 24-7 Plumbing Heating and Cooling, advertised that they do not charge for service calls without commitment and the Peterman Brothers Plumbing Company advertised free second opinions. So I decided to include these two companies' estimates too. The owner of the 24-7 Plumbing Heating and Cooling, Brandon gave me the best reasonable and honest estimate. Another plumbing company was $300 more than Brandon's estimate. I realized that out of two dozen plumbing companies, I found the two companies with the best estimates. When I called the Peterman Brothers Plumbing, they insisted to provide an estimate after they inspect the water heater and the sump pump. The Peterman Brothers Plumbing company sent Bradly to give an estimate. I didn't like to play games so I printed out Brandon's estimate and gave a copy to Bradly and asked him whether your company can beat Brandon's estimate. I was very surprised to Bradly's response that, "You want our company to do a charity work?" I realized that Brandon gave me an honest and very reasonable estimate to help out honorable Trustee Debbie and my poor elderly mother. I was very disappointed with Peterman Brother Plumbing company, I cannot imagine their high estimate. I was thinking if they want to give a free second opinion, they must come up with a competitive reasonable estimate. Otherwise, they will be wasting their time and the trips. Even today, I still could not forgive Bradly. Even though he inspected my mom's old electrical water heater and he took Brandon's estimate. When Bradly emailed me an estimate, I could not believe that he intentionally gave me an estimate for a gas 80 galloon Bradford White water heater. I contacted Bradly again and told him that he sent the wrong estimate instead of the electrical water heater estimate. He told me that he will send another electrical water heater estimate but he never did. Seemed like he wants to hide their high estimate. Honorable Trustee Debbie requested that she wanted to meet Brandon at my mom's house. I talked to Brandon several times on the phone regarding this project and the estimate, he was always so kind to help out customers' concerns, questions, and willing to go extra miles in explaining to me in details so that I could understand well. Especially being a woman, I am not that familiar with plumbing projects and products. I appreciated him even more when I met him in person. He was honorable, modest, nice mannered, and trustworthy man. On April 30, Brandon's crew plumbers showed up, they showed high professionalism and work diligently all day long. They only used premium quality materials and did an excellent job in installing the water heater and sump pump. My poor elderly mother's 25 year old home is somewhat neglected, especially, the bathtub faucet was worn out so I bought a new one in advance and I asked Brandon's plumbers to help install the new one and they did it even if it is not a part of their job. I also asked them to re-caulking around the bathtub and kitchen sink. They were glad to help me. Especially, I was concern about any leaks under the kitchen sink, I asked them to check it out and they checked it for me thoroughly and I really appreciate them doing that. I felt that Brandon's crew really cares about my poor elderly mother's situation. I was very happy with this project and I really appreciated Brandon, his crew and also compassionate honorable Trustee Debbie from the bottom of my heart. I highly recommend this company to other homeowners."

"We are first time customers to Mowery. We placed a call for a leaking water heater pipe at 7:30 in the morning and were promptly replied to. They had Jeff down to our house shortly after and he was extremely helpful and knowledgeable. We ended up needing an electrician for the project and Jeff quickly got someone here to fix the electrical problem. He went above and beyond to get the job done. We will definitely be using Mowery moving forward!"

"Went fine. Water heater still under warrenty"

"  My husband and I have a perplexing situation that perhaps someone can shed some light upon.  About 14 years ago we built our home and we had gas heater installed in our garage. The cost for installation the heater hooking up the gas line and thermostat cost around $400.
This fall we noticed that the pilot light was not on. In the past when we had any problems with our furnace we called Smith and Sons heating and air-conditioning and received excellent reasonable service. We knew that Smith and Sons heating had been purchased by Bassett services so we called them and arrange a service call.
The Basset service man check the unit and determined that the thermocouple was operating but we had a defective gas valve. He called his office to check on the availability and price of a replacement gas valve Honeywell VS 820. We were told that a replacement gas valve would cost approximately $750 without any guarantee and was non-returnable. He said that it would be more reasonable to replace the entire gas heater. The service man arrange fora Bassett consultant to come and give us an estimate to replace the heater.   We received an estimate from Bassett for a new replacement heater- H25N, adapt to same gas line, reconnect to existing thermostat, test and fire unit. The total cost was $2175 including tax.
We may be old and retired, we are not stupid!
My husband researched online and found a Honeywell the VS820 Powerpile Gas Valve for $99.45 including shipping.
He also found several H25N infrared garage heaters( exact replacement )from prices between $275 and $330. With free shipping.
Included in our estimate were several Angie's list super service awards along with several BBB complaint free awards. Our question is does this seem reasonable. 
This makes me fill less confident with using Angie's list.  I hope anyone using Bassett services will get more than one estimate!
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