Get matched with top in Akron, OH

We have core values at my company some of which are integrity, grit, perseverance and the ability to maintain a positive attitude even in the face of adversity.

"I was a little concerned about things going smoothly. I had emailed the project manager my list with photos, as I need to get some questions answered in advance of the visit. I had to make a few calls to get answers. But I figured if I could get the high priority items done it would still be worth it, especially for the price (an Angie's List special deal - 8 hours for $299). Colin arrived on time and diligently worked through the list. He was personable, answered questions and offered advice. Some of the things he did: planed 3 sticky doors, repaired a steel door where the layers were separating, repaired a gate opening and changed out the hardware, installed a light fixture, changed a lawn mower blade, replaced weatherstripping on garage door, re-caulked two sinks, installed a wall coat rack, several hooks and a towel bar and replaced blinds."

"Here's the good, the bad and the ugly. Bob spent a lot of time answering my questions and was very thorough on the initial consultation. Pricing was comprable to three other estimates I received during that time but wasn't the lowest. Here's the good: We decided to go with a pre-selected shingle that wasn't in stock with Bob's suppliers but he did find a local supplier that had just enough on hand at the last minute. He passed along only the small upcharge for the more expensive shingle. Installation quality seems descent. Shingle overhang is nice and even and visually looks very neat. Bob said he would give us extra winterguard rapping on the back edge of roof for no extra cost due to the amount of soffit overhang. I was especially impressed when his team supervisor actually fixed a problem caused by the previous roofer repair and did not charge me for it. The bad: 1. After a long wait time to begin work I seem to keep getting longer, there was another two-week start delayed due to the supervisor having problems with his truck. During this time the weather turning cold and icy. 2. I asked Bob if he would supervise the job but he said he is not on the job sites but that I can trust his team supervisor who has been with him for over 20 years. So I did. When I came home from work one day the waste dumpster was parked right in front of my garage doors. Someone assumed that I would not need to get in and out of the garage. That was a very bad assumption because my wife is a fall risk and needs to park inside the garage. This was in December and the driveway was becoming icy. The dumpster was moved promptly to the proper spot but no one contacted me to ask me where I wanted it located in the first place. 3. During installation Bob and I walked around to look at the progress and I noticed the roof paper was torn on a corner of the garage. He said his team would make it right before shingling over it. The Ugly. On the final walk-through Bob told me that a deck railing post cap was damaged from his team's work. This was not a big deal and the post cap was only $10. But he did not have the damaged cap nor was it found anywhere. I think his team threw it away. More likely this was a diversion for much more damaged railing that I did not find until the spring because the snow was falling during the final walk through. See the attached pictures. There are scratches, scuff marks, and tar marks on three six foot spans of railing that were not there before. My neck is relatively new. The scratches and scuff marks on the railing match the angle at which they threw off old pieces of shingle that hit the railing. I sent the pictures to Bob along with the itemized replacement cost of all the railing pieces. Total was $174. This was the first week in April when the snow and ice was finally all gone and I was out on the deck and noticed it. To date Bob has not responded. Just be aware of what you're getting into with this contractor and if you're willing to risk the bad and the ugly for the good. I will not recommend Northeast Ohio Renovations to any of my friends or relatives. That's a big price to pay for $174."

"We've used Jaime about 10 times. . . . .we don't feel there is anyone else worth calling in the area, can do it all. Ran new electrical box to wall and installed electric fireplace in our finished basement side. Jaime had to get creative as the wall was discovered to be solid and not regular drywall. But he does it like it's nothing. Thanks again."

"I have a 101 y/o commercial building with the old boiler. Mark is the only plumber who I found that could service it. He knew what he was doing. Even when that horrible snow hit. His son came out diagnosed the pump. Replaced and serviced the radiators. Thank you"

"Extremely well done overall installation process for our new AO Smith Proline 50-gallon electric water heater. Installation was thorough, clean and effective. We had hot water in about an hour. We also have had no sulfur smell issues, whatsoever, even with an older 60-ft shallow well supply source. The new OA Smith electric unit is working perfectly. The combination of Lake Construction and the OA Smith water heater is a good one."

"I would hire them again. They were very professional, completed the services on the day they said they would, and did a great job. Cleaned up all surrounding areas of the work, no debris left behind. It is sometimes hard to find a home repair job go exactly the way you want it to, and as agreed upon. This company was reasonably priced and did excellent work."

"Excellent experience from start to finish. Jeff worked with me on solving our electrical issues with a fair price. He was professional and extremely knowledgeable. I will gladly recommend him to others and plan on using his services again in the future!"

"As far as my wife and I are concerned it really did appear that the whole project went without a hitch. The first day was demo day. The job required Matt and his crew to come through our garage, down a hallway and into our bedroom to get to the job. They did all the things necessary to make sure the area was covered and protected from any kind of dirt or damage.. Once they got going there really wasn't a lot of back and forth going for tools and whatnot. Apparently they went back there with most everything they needed shut the door and went to work. When the day was over they cleaned everything up and left. The bathroom was clean, completely usable and ready for the next days installation. Same thing the next day they came in worked all day. And at the end of the day we had our new walk in tub. For us, it really did go that well.. Our condo is built on a slab so the electrical work had to be done through the attic. I went up there to get something after everything was finished and couldn't hardly tell that anybody had even been up there.. I honestly can say that we have no complaints. ACC was here on time, the workers were clean and well mannered. They worked non stop all day, cleaned up afterwards and at the end of the two days we had our new walk-in tub as the only evidence that they had been here. We highly recommend them."

"Bob came out promptly, provided an estimate, and started the work in about a week. He worked around 4 or 5 hours each day, and the project took 6 working days. He was able to save enough old peach tiles to make an attractive border around the middle of the shower. The tile work is excellent and looks very nice. He cleaned up very well. There were some disturbing aspects, however. He ruined two hand towels in the bathroom by leaning the shower door on them. After he had re-installed the shower door, I noticed it was not on straight and raised concern about it. He attempted to straighten it, but it was not better. He said he would come back if it did not work out, but I did not ask him to come back for the door because I was upset that he had made new holes in the old peach tiles and didn't want him to do any further damage to these tiles which cannot be replaced. He had already broken one of these, and the extra holes cannot be covered up in any way. After he left, the sink next to the shower was clogged up. When I called him about the sink, he said that he wasn't anywhere near the sink and wasn't responsible for it being clogged up. He had only washed his hands in it. I think he should have taken responsibility for the clogged drain and asked his plumbing colleague to unclog it. Instead, I hired a plumber to fix it, which cost me an extra $160.91. When asked why the sink was clogged, the plumber told me it was quite puzzling, as there were pieces of ground cement in it. I then called the shower door company and ended up having to get a new shower door for $368, as they would have charged me $299 to come out and reinstall the old one. While I am now pleased with the finished product, it took two additional companies and an extra $528.91 to complete it."