Get matched with top carpet repair, refasten, or stretchers in Alamo, IN

"They were responsive, professional, and actually show up when they said! This was a complex restoration, and R&R had to coordinate with the cabinet makers, countertop installers, and other subs during the almost 4-month job. There were a few hiccups of course, as any large job is sure to have, but Rob and his crew were always fast to make things right without any griping. We were very satisfied."

"I talked with Greg Garrison, one of the owners, over the phone about the type of tile I liked, and he brought out a few boards (since I do not live close to Avon). I absolutely loved one of the tile selections for the floor! He had really tracked exactly what I was looking for. I bought the shower tile from another vendor because I had already chosen these. Greg promptly gave me a quote for the floor tile, and for the installation of the floor and shower tile. I made the downpayment. His company began the work on the exact date they said they would. He came out periodically to check on the work, and talk with me to see how things were going. He gave me pointers on grout selection and sealers. The installer was a true artisan. My shower and floor are gorgeous! Greg is a very nice person, is primarily concerned with the customer being satisfied, sells quality products, and hires professional installers. There were many times I was not at home when they were working, and I felt comfortable. This is not normal for me. Ours was not an easy installation. As often happens, there were some unforeseen contingencies. Nevertheless, he stuck with his original estimate, was courteous, and apologetic for any delays or inconveniences, even if they were not his fault. I give this company my highest recommendation."

"They left the carpets real wet. They were clean but I wouldn't use them again because it was like walking and they were sopping wet. They didn't get the deep stains so I'm kind of like, I'm about ready to give up and buy a new carpet. The price was cheap."

"Frank and his team were very friendly and kind. They were on time and called me when they there was a change in plans. The main reason I rated them lower was on price. After talking to several smaller contractors, they suggested that mold remediation could be done in a less costly way. If you want a team that will be courteous, get the job done on time and professionally, they are very good.
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"This review is based on experience and not work done or completed. I would at least expect this company to request Angie's list refund the 'deal' since the service/work could not be started for 3 months. I had to handle that process alone by making two calls to Angie's customer service line.  I have found another contractor I am pleased with on my own and the work is nearly complete now. The original company had an appointment to look at the bathroom that he never cancelled nor showed up for, I had written a message to them trying to confirm or cancel... no reply was sent to me. I understand them not being available but then I did not understand just not having any more communication with me since I had $5500 already prepaid for the work. I received the refund thru Angie's list after a few days finally.
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"He completed all to our satisfaction. He is very customer-oriented and we would definitely hire him again."

"Everything went great...they took care of a few problems for us. Very friendly and their work was perfect!"

"I was talking at work that I needed a bunch of work done and my coworker told me to call Energy Secure Solutions (ESS). She said that she used ESS and that the work was perfect and the service was great! So I took her word and called for an appt. Steve, the owner, came out and not some silly salesman. He educated me on what products would work best for my budget and for longevity. Steve was on time, and made sure that he worked around my schedule. His workers take pride and make sure that I was informed with every step. I really enjoyed working with Steve and I'm proud to say I have a new friend! THANK YOU ESS!!!
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"Jim Kernodle, my salesman made a lot of promises which appear to be all lies. He promised to deliver a projector for the home theatre system, which he never did. He said when he finished the basement it would look like the main floor, but I had to pay the painters to get all dry walls painted. The salesman also said he had a five start rating on Angie's List, which was a total lie. He promised they would create a furnace return in the basement so it would suck cooler air in and make the upstairs much cooler, but the contractor said he never does that in basements. They started the work in July. A week later they started not to show or to only show up for a half an hour. The last day the company came was August 14th. They have not been back to finish the work. The projector is refurbished, not new. It's a cheap projector. They took the projector back and were supposed to get a new one for me and they never did. They also did not deliver speakers for the theatre system, a shower door after they installed our shower, they never gave me the credit on the toilet that I purchased. I changed the layout, and they said it wouldn't be a problem when I signed the contract. Now it is a problem. I just called the manager and he said they were not going to deliver the correct projector at all. They didn't mention the times in the past three weeks I spoke with them. They don't want to deliver a shower door and they still owe me a $100 credit for the toilet I purchased. In fact, problem with Nusash started with day 1. On July 2, they started to deliver drywall. They asked me to open basement window so they could bring the drywall in. They broke the security tab on window and never fixed it. The last work they had done in my basement was on 8/14. Since then I called the manager, Joe McKee, several times, and he either did not answer or, the only time he answered he said will take care of it. More than three weeks had passed and nothing had been done. I mentioned the missing parts (projector, shower door, speakers, broken window security tap) every time I called him, until today, 9/8, he told he could not honor all these. Update 4/5/10: The original Nu-Sash under Jim Kernodle and Joe Mckee was the reason I gave all F ratings. Since them, Rick Myer has taken over the management. He is a completely different person than the other two. He does care about my feedback. He made several trips to my home to take care of the dispute list until I am completely satisfied. Just recently the vent cover fell off and I called him. He dropped by my house and got that taken care of. I like his personality and I definitely recommend Nu-Sash Basement Remodeling under Rick Myer."