Get matched with top basement remodelers in Albion, RI

"They are unprofessional individuals, do not hire. Tried reaching out multiple times got some response saying they will come out but never did."

"He hired Tom Harrop to install kitchen cabinets and a heater under the kitchen sink, vinal flooring, plastering in a small area, add ceiling lighting and a shiplap ceiling. Once the work was done I asked Tom to do a walk through and he refused saying he stood behind his empoyees work. Here are the PROs and CONs. PROs: 1.) work was completed in a timely fashion 2) they did a beautiful job on the shiplap ceiling and lighting. CONs: 1) The brand new white cabinets had some nicks requiring paint touch up. 2) Terrible job on the floors! Uneven spots, lengths are uneven at the edges, gaps showing, no finish work. Terrible job!! 3) plastering looks like it wasn't even done! And there is some peeling of paint on the plaster job. Terrible job!!! 4) we were promised and paid for an under the kitchen sink heater which we never received. Called multiple times with no response. Lesson learned, will never use Tom Harrop again!!"

"Rick was very responsive at first and eager to get started on my bathroom remodel job for one of my apartments. He is commended for having to respond to quote request fast. I decided to give him a chance to do a good job before handing a bigger jobs for my other properties. Before the work started, I emphasized that the dust control and cleanup was very, very important to me. The job involved lots of demolition work inside the apartment - naturally, there will be lots of dust. The apartment is currently occupied and has lots of furniture, computers and audio equipment that I wanted to protect. I thought he and his workers were communicated this request. I even offered the use of dust control fan and Zip Wall to isolate the work area but he said he will be fine without them. Once the job started, I was away for one week to take care of my family. When I returned, I discovered that the door to the adjacent room was left open. That is my office with all the equipment and important papers. They left their construction material and equipment in this room. I was horrified that there are fine dust everywhere - on my printer, computer peripherals, furniture. I brought this issue up with Rick. Nothing happened. The worst part was that the job was declared done and I paid the service in full - They never returned to clean up and pickup the equipment. After almost a whole month, the supply and equipment is still there. I had to spend extra time cleaning up after their mess. Very unprofessional. Lessons learned. Do not pay the balance until all the cleaning is done and all the equipment removed. I expect the clean up and dust control to be a part of the job. I also repeatedly asked or professionally prepared invoices with vendor name and address, job details and the most important of all, the invoice number - all of these essential information is important to keep track of expenses for my projects. The SMS texts message and e-mail messages were not appropriate for this purpose. I explained to Rick that my CPA requires them many times. I even sent him a sample invoice and quote in Microsoft Word template - he never understood what I was asking. He is a nice guy, but not a good project manager or competent business person. The work was done, however, the work quality is fair to good - I had to go back and correct some sloppy work. Lacking attention to details and follow up bothered me. The biggest issues is the lack of clean up and keeping the worksite cleans so he and his crew gets an F. I do not think I will be hiring his company in my future projects."

"The Lux Renovations crew did an excellent job with our basement project. We were able to transform 800 square feet of unfinished space into a rec room with areas for ping pong, exercise and watching TV. We went with the paintable wall panels and were happy with that choice. We also went with the Karndean vinyl flooring in nude Danish Oak finish and are happy with the light hardwood floor look. The crew was very careful with all measurements, and the end result is a nicely finished space with all walls and ceilings and doors perfectly plumb and true. Dave G. was our project manager and was great to work with. James was our on-site supervisor, and he worked long days to keep the project on track and was highly skilled at everything he did."

"The communication was horrible. Had no problem responding when they wanted the down deposit and cashed it in right away. Did not hear from them for over 5 weeks after endless phone calls and texts. When they finally answered didn?t have a single idea who we were. The eventually came out, the work was good. But don?t believe the constant ?are we losing our deposit for nothing?, was worth it."

"Great work and flexible scheduling."

"Superb there craftsmanship in the mason trade speaks values they are very special I am having them do a new project also."

"After performing demo workout, our previous contractor took our $$ and ran. Because of this, we were too spooked to hire another “con”tracor and decided to try a service with a good reputation and warranty. I can not recommend ACE more highly. Our “handyman" Juan was skilled and super knowledgable with the HUGE project he was thrown into. He was on time, efficient and just a joy to deal with! By himself, Juan cleaned up the prior demo area, properly sealed the shower, installed a new shower bench/curbs and repaired the wall…he did everything but the painting, which we took care of. What a worker! Thank you so much Juan and ACE Handyman Services. We will certainly be working with you again!"

"They did an outstanding job! I will utilize their services again, and I will also refer them to other people I know."

"Did an excellent job, quick job and communication, and reasonable price. Would recommend for anyone in need of concrete walkway/stair services."