Get matched with top wood shake or composite roofing repairers in Aldie, VA

"Pond Roofing company has an efficient streamlined process. Rep Cameron introduced me to the whole process of roof replacement with a reasonable quote. Cameron gave the comfort of trusting him with the process he detailed. Nataly Caballero, the Repair Department's Production Coordinator was excellent pre-production tasks and kept in touch me about scheduling replacement date. the roofers were punctual, hardworking and excellent. The roof shingles were finished in one day, and after couple days, the gutters were installed. The crew took great care of cleaning the site grounds thoroughly. The Project Manager came and made sure to review the site without any debris. Last but not the least. a member of the Pond team came after two weeks of installation to scan for any nails that may be there. Thank you amazing Pond Team!"

"Mr. Burns is quite knowledgeable about the type of roof we had (built-up, also known as slag or tar & gravel), and the repairs necessary to correct a leak (vice replacement). Other roofers wouldnâ t take the job - it was out of their sphere of experience. Mr. Burns was prompt, clean and efficient, and charged a reasonable amount. On his first visit, Mr. Burns repaired part of the roof and eave that had rotted away over time. The rot was due to long term (years) water intrusion. There were two possible sources for the origin, but we took his advice to wait for rain to determine which area needed repair work. He returned in a few days, after a heavy rainstorm revealed the source, to find and repair the source of the leak higher up. The roof has been trouble free since his repair."

"The morning after I discovered leak our condo association immediately notified Roofing & More. Project Consultant David Juntilla arrived shortly thereafter, barely 12 hours after I first noticed the leak. David’s obvious knowledge, competence and professionalism were very reassuring to me. He examined both the roof outside and our attic crawlspace, where he located at least five sources of the leak. Obviously this will be an extensive repair job for our condo association, but in the meantime, later that same day, Roofing & More sent a worker to effect temporary repairs and forestall any further water getting into my condo. In conclusion I cannot recommend them highly enough."

"Jayhawk Exteriors completed an exemplary job reroofing my home! Throughout the process, the crew were professional and hardworking...They used tarps and cleanup was thorough with magnets finding loose nails! What really clinched the deal, was they used a rubber tire dumpster and even placed a tarp under it on my nice new driveway!! I am so very pleased with my beautiful new roof! Thank you, Jayhawk!"

"Rich was amazing. This job was very difficult. Because of the configuration of my house, there was only one spot in the closet where the tube would go thru. Another contractor told me that the job was impossible, because of obstables both between closet floor and dining room ceiling and closet ceiling and roof. Rich managed to install the Solatube and avoid all the obstacles. It was really amazing what he was able to do. I am not easily impressed with contractors, but Rich was great. He is clearly an expert in his trade."

"They did an excellent job; they were very responsive to our problem of the vends leaking. Their crew we very professional, courteous and competent. Highly recommend them for any roofing issues."

"“I strongly recommend JW Home Improvement for all home repair and renovation needs. Over the past few weeks we have had various projects completed, including, exhaust fan installation, stairwell repair, dry wall repair, exterior dormer and trim replacement and gutter/downspout painting. All of the technicians were friendly, prompt, knowledgeable, respectful, highly skilled and operated efficiently to finish ahead of scheduled time. Pedro, Kevin and Antonio in particular were exceptional in going above and beyond to produce truly beautiful work. The craftsmanship and precision displayed by these technicians was extraordinary and they were an absolute pleasure to have in my home.”"

"These guys are the best! They seriously care about their customers and really strive to make sure they deliver a great product. They were on time, quick, and clean. My new roof looks fantastic, and we are really glad we went with this local company. Buying a roof is not a "fun" expense, but I really feel like we got our money's worth: a quality new roof in 1 day, and then new trim capping the next day. They even installed new bathroom exhaust vents and HVAC exhausts. Our house looks brand new. You might get a cheaper rate elsewhere, but these guys do not skimp on quality of product, 50-year warranty, or craftsmanship. They even come back to inspect and follow up to make sure we are completely happy with the services provided! Talk about great customer service! The whole experience was so easy. The salesman/inspector was not pushy, and provided a very reasonable quote for what we needed. They also replaced all our rotted wood in the roof/trim."

"The young man that came to see my missing shingles on my roof, was professional, informed, and polite. The only issue was that the company does NOT conduct repair as I needed. The company only replaces the entire roof. I am glad he came and advised about replacing the roof if we decide to do that and decide that we can afford it. Right now I need to repair the missing shingles. and he/ his company can not help me."

"Overall the installation went well except the "bowing" in the portion of the roof over the garage. We contacted Power on several occasions, but we haven't received a proper response yet. Below is the email we sent to Power. Power did acknowledge receiving the email, but nothing has happen so far. Email: You replaced our roof April 23, 2022 – project number 35-74502. We’re pleased with the replacement except for the portion over the garage…it’s bowing. Below, is our account of the events detailing how we have tried to resolve this issue. March 26, we met with sales team, Chris Pierson and Christy. We were assured that the bowing over the garage would be addressed and corrected since we were getting a brand-new roof, down to the decking/framing. The replacement should resolve this issue unless it’s structural. Brandon, project manager came out March 30 to check the readiness of the installation; to verify the frame could support the new roof. During the appointment, he mentioned that he would be on site the day of install. The roof was replaced on April 23rd. No on-site manager ever came on site, the lead guy of the work crew was not an effective communicator. We engage beyond the one time he asked for an extension cord. I called POWER and left a message with Chris Pierson that same day after the crew left to express my dissatisfaction with the roof over the garage. POWER came out to inspect/QA the project at completion (the roof) on April 25th, I believe his name was Zach. We pointed out the concaved roof on the garage. He stated that portion may be a structural issue and Power could not address that. I asked him how much would it cost to replace it? He thought about it for a minute or so, then stated it could be replaced, but it would be “redo” and he quoted us a price of approx. $8900. He proceeded to say that he could knock it down to about $7800 if we added an additional project to replace the house trim. This is when he mentioned that they have company meetings on Tuesdays in the morning and he was sure this project would be discussed. He acknowledged that POWER’s communication could have been better (better details in the project notes). We waited few days thinking that someone from POWER would reach out and when that didn’t happen, we called Chris Pierson (the POWER sales guy) on April 28th. During this call, Chris scheduled another QA/follow up appointment for May 9th at 10:00am; he said Dylan, a service manager would come out. On May 9th no one showed up. About 10:20am, we called POWER only to find out that we did not have an appointment for that day. We were not the appointment list. We then rescheduled for 10am the next day, not even 10 minutes later POWER called back to inform us that unfortunately they were not going to be able to make it because of some staff meeting. I recall asking “is the meeting all day”. That’s when we were told that the next available date was June 16th; feeling like we had no choice we accepted the June 16th date at 6pm to allow both of us to be present for the meeting. Upset and feeling like we were about to get the runaround, we placed a call to GreenSky (financing team) to inform them of the matter since loan was activated and payments would begin soon. After sharing the situation with the GreenSky rep, she took notes, and we submitted a complaint because again we felt like we were about to get the run around. On June 12th, we had a call with the assigned GreenSky caseworker. He advised that we should continue to try and resolve the matter with POWER. On June 16th around 1:50pm, I received an apologetic call from Terry, apologizing for being late, that his prior appointment ran over, he was out in the sticks and phone reception was not all that great. I mentioned that our appointment wasn’t until 6pm as so my husband could be home. I was told that I must be mistaken because they don’t make appointments after 6pm, his latest appointment would be around 4:00pm. He said that my husband really didn’t need to present, it would be a quick look and since he was in the area. He asked for a summary of the situation; I gave him the run down. He asked if I could send him a few pictures, which I texted him a few of the garage roof. He said he got the jest of it. He apologized and asked what could they do… we said that we would be open to a knocking something off the price or repairing the area. He said let me call my office. He called us back to say that someone from senior management would be calling us to try and resolve this that evening of June 16th, but still haven’t heard from him or POWER."