Get matched with top carpet repair, refasten, or stretchers in Alexandria, OH

"Very happy, not sure why I waited so long to have my carpet stretched."

"Joel was great, he explained the pros and cons and I was able to make an informed decision. Juan and his partner did a great job. They were very fast and did a great job. I will be giving Diamond Carpet Services name to anyone needing floor instillation or questions so they can make an informed decision."

"The initial visit to provide an estimate was a no show.  Received a call that there was a mix up on the company's end and they rescheduled.  Estimate was provided on the second try.  Explained the process and provided the quote as asked.  Just Floors also provided answers to many of our follow up questions over the next several weeks as we were deciding to move forward or not.  We eventually scheduled the service for February 2015 based off their information.
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"Installation manager Steve and assistant Dawn O'Neil came to our residence December 30, 2015 & provided estimate on new floors ($4,509.27) & also an estimate on stretching some existing carpeting in two areas  ($184.95). We called February 5, 2016 requesting they come to stretch the carpeting.  We would  consider the new floors at at later date.
On the phone call to order the job, Steve indicated that it was "company policy" to get half of the money----$92.47--- upfront, over the phone, before they would return to stretch the carpeting.
 I told him I would pay him in full as soon as they showed up at the house---even offered $190----but since there were no materials involved for them to purchase, we would  pay in full when they show up, even before they start the job..  He refused to do that, so we cancelled the order. 
Instead of possibly spending $4,509.27 later---which would have been a distinct possibility---we won't deal with this company now...... We feel they may have just "cut off their nose to spite their face" because of this lack of flexibility in dealing with us 
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"It could not have gone any better.  They were timely and pleasant during the initial consultation.  They provided an estimate which they adhered to.  They kept in touch leading up to the scheduled start date and did NOT ask for a deposit in advance.  The crew showed up on time the first day and every day.  The demo went well.  They worked tirelessly each day.  There were 3 to 4 workers every day and each was polite, appropriate and skilled.  They cleaned up at the end of each day and finished the job ahead of schedule.  They had planned on a full 5 days and possibly another half day but finished in 4 and one half days, and for the original amount they quoted from the beginning.  The bathroom was up several flights of stairs.  They did all of the messy work outside, which meant hundreds of trips up and down the steps.  They prepped the floor, meticulously cut and laid the tile, grouted the work and finished the toe moldings.  When they were done they scrubbed down the outdoor work area, vacuumed carpets inside, and left everything in better shape than they found it.  The finished product is beautiful.  We haven't been able to find a single minor defect in any of the work and there was roughly 500 square feet of tile.
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"Steven is polite, knowledgeable and completed a minor carpet repair on a Sunday when he could have just as easily not taken on the job. This business (and Steven) are 5 STARS all day long. Very glad to have made this connection and will continue to work with Pristine Flooring Solutions on other projects going forward."

"They did a good job i will hire them again"

"Did a very well job. Worked around my schedule and was a very good experience. Would hire again"

"Salesman was knowledgeable.  Installers were polite and quick.  I asked them to look at some of the stair steps where the carpeting seemed bunched.  They came right out and corrected the issue to my satisfaction.
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"Greystone was one of the last of 10 contractors I met with to discuss my project. When they came in with innovative ideas on ways to cut costs, then produced a reasonable estimate I chose them and couldn't be happier. The job was completed on time and turned out better than I could have imagined. Very meticulous, skilled, great design ideas and a courteous crew. I'd recommend them highly to anyone who asked."