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"Bob and his crew did a great job framing the barn. They were able to adapt to the county and local inspections and made sure the site was clean afterwards. He was in contact with me and the subcontractors daily and the project was completed in a timely manner considering the large amount of work that was done. The crew was friendly and cooperative."

"I can?t say enough good things about Swartz and the job they did on our house.  Aaron and his team are absolute professionals.   A major kitchen remolding project is very inconvenient for everyone living in the house (especially when you have kids).  Aaron?s team does everything possible to make sure the job is done quickly and correctly.  The Swartz team is very good about working with anyone (wife, me, or both) at any time.  They were also very respectful of being in someone else's home.  This was especially important since both my wife and toddler were home most of the time while work was being done. The project manager assigned to our project (Michael) was outstanding.  From the very start we talked almost daily. He always made sure my concerns were quickly addressed.  He was also very helpful at suggesting changes to my kitchen design to improve the look and feel.  It was Michael?s willingness for this back and forth communication that enabled this project to be successful.
   
Some of the best things about Swartz include:
1) Customer service:
I never worked with a contractor more dedicated to customer service than Swartz Builders.  From the start they do everything possible to make sure you are satisfied with the job they are doing.  Having a project manager assigned to the job makes everything so much easier and less stressful.  You always know someone is there to answer your questions.  
2) Responsiveness:  
          a. Project: The responsiveness of Aaron and his team was outstanding.   My primary means of communication with Aaron and his project manager was by text message.  I don?t think I waited more than a few hours for a response to any question or concern.  
          b. Quote process:  The quote process with Swartz did take about 3 or 4 months from the time I initially called to final quote.  However, when you get a final quote it is done right.  Everything is itemized in detail so you know exactly what you are paying for and why.  This kind of quote takes time and requires the customer to have a detailed project plan (drawings, materials, etc.) prior to the quote being developed.   Don?t expect a detailed quote unless you have a reasonable firm detailed project plan.  
3) Quality:  
Outstanding.  Everything they do is top rate.  When had concerns with how something was done, the project manager would walk me thought it so I understood why it was done that way and made sure I was satisfied with the work.  
4) Price/Value:  
If you are looking for a budget contractor Swartz is not it.  I gave them an ?A? because of the excellent overall value.  The customer support and work quality is worth the cost.  Many friends tell of kitchen remodeling nightmares (disappearing contractors, subpar work, major timing delays, etc.) this will not happen with Swartz.  They did everything possible to minimize my stress (and I am the kind of person that will get stressed out on even the smallest detail) and made sure the job was done to my satisfaction.        
My only negative experience with Swartz was related to getting hardwood flooring color/finish samples prior to the day the floors were finished.  Despite my repeated request for flooring samples (various colors and urethane types) they were never able to deliver this.  We were required to select the floor color and final finish the morning the floors were sanded and finished. Having to make that big of a decision in a few minutes is very stressful.  Getting a sample board with a variety of colors and finished a few weeks ahead of time would have made the process much easier for everyone.  However, I do have to admit the floors came out great.  Both my wife and I were very satisfied with the final product.  Note: Aaron did have the flooring contractor provide a quickly put together sample board with a couple of different floor colors the day before the floors were to be finished.  But nothing that showed what the final floor would look like.  

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"Alex was amazing with his work and creativity. He accommodated so many changes. He had a great attitude and his was so nice."

TTP Building Group LLC brings more than 60 years of combined building and construction experience to every project. As a Service-Disabled Veteran-Owned Small Business (SDVOSB), we are committed to integrity, professionalism, and exceptional workmanship.\n\nBased in Clarkston, Michigan, we proudly serve homeowners and businesses throughout Southeast Michigan. Our services include new construction, remodeling, excavation, site development, and general construction. As a Michigan Licensed Residential Builder, we ensure every project is completed to the highest standards of quality, safety, and code compliance.\n\nAt TTP Building Group, quality and safety come first. We believe in doing the job right the first time through clear communication, attention to detail, and a commitment to customer satisfaction. Our goal is to build lasting relationships by delivering reliable results that exceed expectations.

"PERFECTLY! When you have ZERO complaints on a large remodel....the contractor did an excellent job. The owner is as HONEST as they come and his employees are hardworking and honest as well!"

"Wonderful work from a highly motivated professional. Jesse is everything you could want in a builder: Punctual, polite, careful, and neat. His work was perfectly done and I couldn't be happier. I will definitely call him for all my remodeling and building work."

"They showed up early and asked if they could go ahead and get started.  They did my roof in one day.  They cleaned up extremely well.  They guaranteed their work.  Made sure all the nails were picked up.  Had put tarp all around the house.  Removed all lawn ornaments and put them all back when they are done.  Did all the extras not necessarily asked for - went the extra mile that we really appreciated.  Their crew was absolutely wonderful, cordial.  Any questions we had they answered.  Brian, the Sales Manager, came out everyday to keep watch.  The experience was fabulous.  The owner even came out to see how things were going.  They worked with our insurance company and went over the house with them.  It would be a wonderful world if all companies had this work ethic.  I recommended them to my neighbors and 3 of them hired them."

"Perfectly. The final product is beautiful. The workers were friendly, very nice, and professional."

"Jake did a great job with our bathroom remodel! Everything turned out even better than we expected! Jake was very easy to work with and I plan to go back to him for our next project!"

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The best way to start this is to describe the entire remodeling as it went down.  We found companies on Angie?s List that would do windows, siding and remodeling of our back sun room.  We had were old single pane windows with a spring loaded aluminum side casing. They were cracked and very hard to open and close. The back sun room had a door we do not use and two steps from the kitchen to the room (about 15 inches high each), the floor also had a hole from a rotted out piece of plywood.

After meeting with high pressure salesman and companies that would only do windows and siding we selected Elite Builders. The president of the company was very personable and seemed to really care what we wanted. We told them that we had a limit of $30,000.00 for the project.  After taking measurements and looking over the project they came back with an estimate of $30,000.00. We signed a contract in August of 2014 with half of the $30,000.00 down. We did add a garage door front porch railing and two entry doors to the project for about $4,000.00. We were introduced to the on-site manager at this time. He had been a plasterer and was moved to the manager?s job due health reasons. After a week they sent a new employee with a representative from the local building supply firm to measure for the windows.  This representative told us that what we wanted was not what we should have and proceeded to his measuring instructing the new employee as he went. The windows were to be new install (with mounting flanges versus remodel windows with no flanges) as flanges seal better for weather proofing.

After a couple of weeks the windows arrived and were placed in the garage, the siding was placed outside near our garage. Another week went by and the windows/siding crew arrived (10 employees from a sub contractor).  I later found out that Elite only had about 10 employees and was only a general contractor. In about 3 days they had all of the old aluminum siding taken off and the new siding up and windows in. The old siding (worth about $4-500.00 at today?s prices was placed on my neighbors lawn. They then charged me $300.00 per load to remove the old debris and aluminum, it took about 3 trips. My written estimate did not show any credit for the scrap value of the aluminum, and I found out later that they used their own trailer for the debris and had a dumping permit ($30.00-40.00) at the landfill.  In the process for installing the siding the trampled my 29 accent lights in my bedding, I now have 3 left working. Some of the windows are retro fits with mounding holes for reinstall holes in the sides, to be covered by plugs. I have never seen shimming with 2x4?s and 1? lumber to get the windows in the old openings, it seems that they ordered smaller windows than were needed and put in lumber to make them fit.  In this process we had to completely re-plaster every room because of the smaller windows. They did offer to put new trim around all windows which would have cost about $1,500.00. They stained the trim to match our existing woodwork but when it arrived it looked like a camouflage patchwork of paint. We asked them to try again. Since it was the middle of winter we both agreed it would be too much odor to polyurethane the wood then.

It took quite a while before they were able to get started on the sun room, as they also get work from boarding up fire damaged homes and get a retainer from the insurance company. They had the same crew that did the siding work on the porch remodel and had the floor and steps removed in a day. The new flooring was installed as well as the 6 foot sliding door. The carpet was then laid down.  After a day the carpet was sucked down into the ½? gap between the sheets of plywood as they did not fill in the gap. The carpet was pulled up and the gap filled in with wood putty, and re-laid. They put up a new set of stairs (now 4 steps) and put in a railing that was similar to an outside porch/pool railing. We had paid for an ornamental railing and newel posts. When we stated that it was not acceptable they ripped the railing out. In the process of putting down the floor they left the wiring above the floor.  They had to remove the floor to place it under the new sliding door. They then found that the floor had severe squeaks and had to rip it up again to add more stabilizers under the 2x4?s. They had placed the insulation on the old concrete and when the floor had any weight it would act like a spring and squeak. It still squeaks today.

They had another pair of workers come and put in the ornamental railing and outside railing.  They did an outstanding job. We also found out that we only had a 60 amp service (like everyone else in out neighborhood) and the old XO series breakers that they do not make any more. We decided to upgrade to a 160 amp service at this time, with new service head and a main disconnect.   They also did a great job and had it done in a day at another $2,000.00.  They were also subcontractors.

It is now April 2015 and we are nearing the finish line. There were many small items that needed fixed after our review. Some still go unanswered, we were shown one outside railing and they installed a different one. We asked to have screen door that could reverse the screen from the bottom to the top (prevents my grandson from pushing it out) It looks as if it cannot be switched. They did adjust our total bill down from the charging of two pairs of ornamental railing for the sun room down to one.

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