Get matched with top pipe repairers in Ann Arbor, MI

"This a case of a local shop being purchased by a big guy some10 yrs ago.  As time goes on we feel less and less valued as a long time customer.  We use them for many of our repair issues and are satisfied with their work.  An example of DISSATISFACTION came recently when our year old water heater failed and was replaced under warranty.  The initial cost was $1467.00.  A year and a half later, we were hit with another $400.00 "labor charge" to replace it AND the warranty was not reset to new---with the new unit!! We have great faith in the integrity of several of our favorite service guys and request them when we call for service.  But as we told our guy "Tim" yesterday, if he goes, we'll most likely be right behind him!  That said---the office help is unfailingly polite and pleasant, they call to gauge our satisfaction with the visit and they seem sincere.  Honestly, if we switch to someone new it could be better---BUT--it could be the same or worse!  Maybe I'm dreaming to expect personal consideration regarding ALL the work and $$$ I've directed their way."

"I pulled up Angie's List and selected CSR (Complete Service Restoration). Within 30 minutes after contacting CSR, Ron Minando was at our door. Within another 45 minutes Ron's crew arrived. As Julius Caesar said upon landing in Britain, They came, They saw. They conquered. With CSR, They came. They saw. They conquered a smelly, moldy, and disgustingly wet basement. To ensure that water, dirt, and contaminants, were not tracked into our house, they put down a waterproof cloth matting on the main floor, the laundry room and the garage. Working in a quiet professional manner, the crew drained the basement, extracted water from the carpeting and padding, zipped it into watertight plastic bags and disposed of it in a dumpster. They did the same with the wet drywall and some water damaged contents. They moved so quietly and quickly that my wife and I were unaware they brought in very large air scrubbers and dehumidifiers. After removing all the contaminated debris, they sprayed the floor and walls with a plant-based (no toxic chemicals) anti-bacterial agent. By acting quickly, CSR was able to save my wife's hat room and its 300 plus hats Hooray! It took several days to remove mold and dry the basement, but when they finished we had a clean odor-free basement. The men were prompt, very courteous, professional, and knowledgeable about the dangers of a water/mold damaged basement. If needed, I would definitely hire CSR again."

"I'm very happy with the service I received from Edge Plumbing. I had an emergency with my plumbing and needed my drain cleaned out the night before a holiday. Travis responded almost immediately upon choosing him as one of the plumbing services near me. He came over that night, and then returned the next morning at 8 AM. Very prompt and communication was constant. He got my drains all cleaned out, but found a break in my line which needed to be repaired. He identified where the exact location of the break and was very helpful working with the excavator to get my line repaired. I'm very pleased with his service, communication, timeliness, and very fair cost. I would definitely use Edge Plumbing again."

"Was a customer for several years and took advantage of the maintenance program they offered. I had a fair amount of work done and they were always prompt and efficient, though quite pricey. One minor issue with a repair was addressed without delay. When they were last out (2016), I was told the maintenance contracts were being revised. I requested that info be sent when available, but never received anything. I have since contacted them by leaving a phone message and have also sent two requests via their website. I have never received a response. While scheduling service was never an issue, this lack of contact is why I gave an 'D' on responsiveness."

"The water heater was installed in one hour. They did discover that the venting pipes were not up to code because of changes made, so they had to be updated. Now, our system is working fine and safe. They did a great JOB!!!"

"The drain in my basement overflowed for the second time in a couple weeks on a Friday afternoon. The person who had worked on it before had already come twice in two days because the first time he couldn't find a drain pipe that would make it easier to get the snake down. He suggested we might want to tear up the carpet in our family room to find it (like that was going to happen). He came back the second day and snaked through the drain in the laundry room. He did get through the blockage but must have only made a small hole through it because the water was backed up again in less than a week. Again, water and gunk are all over my laundry room. My emergency call was met with a promise that he would get to me sometime on Monday. Monday! Seriously, I couldn't wait three days without water, and I certainly couldn't let the gunk continue to cover my laundry room for the weekend. So, I called around to get someone who was available Friday afternoon. I called another local company, but they weren't able to come out and directed me to Associated Plumbing who had someone at my house within a couple hours. The man inspected the crawlspace that had been flooded during the previous week's catastrophe, and in just a couple minutes, he was able to find the elusive pipe and got down to work. After a few wacks, he decided the pipe was too old and he didn't want to put too much pressure on it and break the pipe, so through the drain he went. The guy was at my house for a good hour or so. He pulled out some gunk and a few roots, and I was back in business. The price was lower than the other guy, and the service and work were far superior. He even gave me a couple suggestions about the pipe and told me to call back if there was a problem. All in all, I am very satisfied and will call Associated Plumbing the next time I am in need of a plumber."

"Nice and polite young men did the work. They were very professional and got the job done and clean up was good. Did not try to sell me services I did not need like some of the waterproofing companies I contacted."

"We contracted with JAM Home Services (Jeff) to repair and paint walls, ceilings and closets in the living/dining room and 3 bedrooms of our house. We also asked about installing base board where missing/damaged and also installing shoe molding in all rooms (we had just had carpeting removed and hardwood floors refinished), While his was not lowest estimate for the project, we were impressed with his knowledge, suggestions for successful completion and his professionalism. At our request, he suggested several colors that would work with the hardwood floors. We agreed on a start date, which had to be firm, to meet a specific timeline to place our house on the market. A week before start date, he checked in with us to be sure we still on schedule. As it happened, other projects were already completed, so he started a week earlier than planned and completed the project withing the 4 days he had originally estimated. We could not have been more pleased with the result! Each day, the work space was cleared and cleaned, except for drop cloths left to protect floors. He repaired a baseball-sized hole in the wall in one bedroom, repaired a crack in the plaster above a door in the living room, filled all nail holes. The paint on all ceilings, wall and closets was smooth and even - no messy corners or bleeding edges. The new base boards and and shoe molding were such great enhancements to the rooms. We highly recommend JAM Home Services for anyone with home repair or improvement project needs!"

"Bob was awesome he completed the job on same day less than 1hour. Explained every detail including the material that would be used. He was very efficient and the repair looked like it was never broken I highly recommend Bob"

"We had a leak underneath the shower and that triggered us to remodel entire bathroom. They stripped the room down to the studs and replaced a section of damaged sub-floor. Baseboard heat was rerouted and they created a decorative cover that works very well. Their tile work on the floor and wall was exceptional and results are very beautiful. They implemented all requests (like shower pan leak testing) and preferences without complaint. After the work was done, we found bathroom door had to be adjusted to close a small gap, and they came right away to make that adjustment. The final cost calculation went really quick with no hidden costs. The workers are very nice and conscientious about protecting our properity not under construction, cleaning up at the end of each day, and minimizing noise when needed to accommodate working from home. We will definitely consider this company for our next project."