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"We have experienced very inconsistent service at the Pasadena location. The service personnel have been changed four times within the past year, and each transition caused delays as new staff took time to get up to speed. Additionally, one of the two pools has not been properly maintained for several weeks."

"Very responsive and professional. On time. Good follow up. Recommend highly."

"Jesse is a great guy. Really tries his best to fit your needs."

"Aqua Care did an Excellent job Renovating our 70 year old pool! Raul, Irit, Salvador and the Aqua Care team are experienced, knowledgeable, professional and they care about doing a good quality job the right way. Aqua Care crews are skilled professionals and experts at their job. Everything was well planned, scheduled, communicated and executed! Aqua Care repaired the leaky crack in the pool by chipping away & demolishing a section of the pool wall, replacing the rusty rebar, then filling in the newly repaired wall with shotcrete. Aqua Care then replaced the old cracked coping and tiles, added Dec-O-Seal between the coping & existing deck, replaced the old skimmer, added 2 drains on the side of the pool, added a hydrostatic valve for rain, replaced the old pump with a Variable Speed Pump, replaced the light, replastered the pool, hauled away the debris, did the Start-up & is now servicing our Beautiful New Pool! We weren’t planning on renovating the pool, but a few months ago we noticed the pool was loosing water every day and there were 3 cracks in the side of the pool. Leak Solutions came out & detected one of the cracks was leaking water. We searched on Angie’s List, Google & Yelp to find Swimming Pool Leak Repair & Pool Contractors. Most companies repaired cracks in the pool wall with staples, which is just a patch – so we continued searching for companies that repair the structure of the pool. After getting estimates from 3 different Pool Construction companies, we decided to go with Aqua Care, because when Irit came out to check out the pool, she was very knowledgeable and explained the work in great detail, which gave us a better understanding of what needed to be done, and how long it would take to do it properly. Aqua Care was the ONLY company that would demolish the entire 14’ section of the wall with the cracks down to the dirt, then completely remove & replace the old rusty rebar, then fill in the 14’ section with Shotcrete, then plaster. The other companies were only going to cut out sections where the cracks were – one company was going to cut out 3” on both sides of the crack, then clean the rust off the rebar with a wire brush, the other company was going to cut out 6” on either side of the crack & replace sections of the bad rebar. Before signing the contract I met with Irit & her partner Raul. We liked and trusted Irit & Raul very much. They answered all of our questions and concerns, and gave us good advice. The Specifications & Scope of Work on the contract was well planned out with numbers for each job, showing the order of what job would be done each day, and the payment amount due after each job was complete, so we knew what to expect. Originally we only wanted to get the leaky crack repaired & have the pool re-plastered, but because 14’ of the pool wall was being demolished, the stained tiles & cracked coping needed to be replaced as well - also the old skimmer had been patched, so it made sense to replace skimmer & get a new variable speed pump too! Irit & Raul told us the LADWP was offering a $1000 rebate to replace your old pump with a new Variable Speed Pump from a certified installer and it would save us money on our LADWP bill. Raul installed the pump, helped me fill out the LADWP rebate forms & Irit printed me a copy of the Installers Certifcate & Invoice, along with photo’s we took before and after to mail to LADWP. The cost of the new pump was $1300 from Aqua Care & we are going to get a $1000 rebate from LADWP! We wanted to keep the pool looking as original as possible with the textured speckled rock coping & 1950’s Fish Tiles, but they don’t make the same tiles & coping as they did in the 1950’s. Originally the pool had solid Aqua Blue 6”x6” Tiles and with 3 1950’s Fish Tiles. Irit, Raul and Salvador were helpful with my quest for 50’s Fish Tiles & were careful to save 2 of the original Fish Tiles from demolition, just in case! We decided on “Light Blue” 6”x6” Tiles “Universal Tiles”, that were close to the original Aqua tiles. Universal Tiles referred us to “Artistry in Mosaics” in Florida & they took a Fish Tile design our friend re-created from the original Fish Tile and they custom made 8 New Fish Tiles through Irit’s tile order with Universal. The 8 Custom Fish Tiles cost an additional $480 plus shipping, took a couple weeks to make and postponed the work one week, but these tiles are very cool and were totally worth it. Aqua Care was flexible with their schedule to accommodate us waiting for the Fish Tiles! We are very happy! The entire job took about 13 days over a month period plus the Start Up. Not all days were full days, depending on the job & weather. There was a week of rain & a week of waiting for the custom tiles. Irit was on top of everthing!!! ☺ Irit would text me every night to keep me informed of the next day’s schedule or if anything was being delivered etc. The crews were skilled, professional and on time. The materials were delivered ahead of the work, the plaster & shotcrete trucks were right on time too. Everything went well! We highly recommend Aqua Care for all your swimming pool needs! We LOVE our beautiful new pool & new pool service! Thank you Aqua Care! ☺"

"Jeff, Leonard and all the workers are the BEST !! My new yard is my favorite place to hang out. They listened to my dream, took into consideration my budget and gave me what I asked for. They also completed it when they said they would ( that never happens). The workers were nice as well as respectful of my space. They even put up with my naughty dogs when necessary. If I ever decide to do my front yard I will definitely be calling them back."

"Great work from Luis! He goes above and beyond. My pool and spa are working great!"

"The fiberglass surface appears to far superior in durability to typical plaster, and pebble-tec. The warranty is 15 years and expected to last longer and stay looking new. We could choose the color we wanted. We had severe cracking issues in our old plaster and the work done to correct that for the future appeared to be exceptional. I had never heard of fiberglass resurface for a plaster pool, and I am so glad that I found this as an option. The company and its people were all professional. The work was done in a timely manner. The final product looks so good. They retiled for us as well and that work was also excellent. The person used to replace all the filter/heater/pump was also excellent. The price was more than typical basic plaster, yet if that lasts a couple years without discoloration or chipping, I believe the cost is far better. I am very happy with this company and their services."

"Everything was finished efficiently and quickly while working with Tom and his team. We felt very taken care of because they walked us through each stage in the process. This situation was really stressful for our family but we felt like the stress was lifted with the help of Tom and his team. Very grateful for their help and quick work."