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"We recently had the unfortunate experience of working with Character Companies Inc., and as government civil servants and veterans, we were deeply disappointed. The price of renovating two bathrooms and installing new LVP flooring at $70K (original quote: $84K) seemed excessive, but we hoped that the quality of service would justify the cost. Sadly, that was not the case, and it has cost us the chance to rent out our home while we are deployed to Iraq. From start to finish, the experience was a nightmare. The project management was abysmal, with multiple delays that extended the timeline one month beyond the agreed schedule. It took over two months to do just two bathrooms and replace flooring when the original timeline was four weeks. This company demonstrated a shocking lack of professionalism and accountability throughout the process. The design work was utterly incompetent, failing to conform to the existing plumbing structure in our bathrooms. The contractor disregarded our repeated attempts to bring attention to design flaws and forced the installation of bathroom vanities by performing a â carpentry fixâ that left us with two top drawers sealed shut, one bottom drawer with a cutout, and one fully functional drawer. One month after installation, one vanity separated from the wall and had to be reattached. Our allegations of Character charging us for high-end fixtures and installing cheaper ones were ignored. The final straw was the damage done to our marble floors. Instead of offering a repair or replacement, the contractor covered it with LVP and then charged us at the end of the project for the extra costs of the LVP that they incurred to cover up the damage! This was deceitful and completely unacceptable. The CEOâ s disregard for customer satisfaction and maintaining basic work standards is unforgivable. The only thing he did well was apologize profusely, not caring about fixing any problems. During a phone call, he admitted that our project was a â dumpster fireâ yet didnâ t offer any concessions. We strongly advise anyone considering Character Companies Inc. to stay far away. Their poor project management, substandard design, shoddy craftsmanship, and unprofessional conduct have left us with a costly mess that will take more time and money to fix. Protect yourself and go with an experienced, reputable company."

"An amazing, super nice guy to work with...great communication and design ideas. I've never seen someone (and his crew) work so hard to complete a job! I would hire again in a heartbeat."

"They replaced my beaten wooden deck with a new composite one. The price was more than fair after shopping around. What I liked from the experience was the cleanliness and speed. Everything we agreed on they did in timely manner."

"I would HIGHLY recommend US builders for any home remodeling project. I saw the quality of their work when they did a total kitchen remodel for my neighbor. The quality was top notch so I hired them to repair the outside and inside of my home when a car, traveling at a high rate of speed crashed into the front of our home. Workmanship is superb, they arrive on time, have the skills and resources to do the job, and they clean up at the end of every day. They same workers were at the job site start to finish, they could easily problem solve unique issues. They repaired and painted drywall, put on new siding and new windows, replaced ceramic tile in the foyer, and "sistered" support beams around the stairwell. PLUS they worked seamlessly with the insurance company!!!!"

"I'm so happy with the work Alex, Kevin and the team did! Alex provided quotes, and high quality work in a very timely manner. The details are really beautiful, and I am especially pleased with the quality of cabinetry, painting, and most of all the beveling on the quartz counters! I had three bathrooms done and the painting jobs were crisp and the cabinetry is elegant. Alex gives very honest opinions on options and details."

" I had an amazing experience with Nationals Home Design! They helped me expand both my kitchen and living room area, and the results exceeded my expectations. Patrick was especially impressive?he showed up every single day to ensure the project was progressing smoothly and efficiently. His dedication and attention to detail really set the tone for the whole team. I?m already planning to finish my basement soon, and I will absolutely be using Nationals Home Design again. I highly recommend them to anyone looking for a reliable, professional, and hands-on renovation company!"

"We will recommend Installation Services LLC, to anyone who is looking for an experienced, knowledgeable, and honest contractor. It is not easy to find a high-quality/ price service company these days. Corrine, Bud, and their team from the start to the end of our project were very professional, committed, and honest. We didn't experience any hard times with Installation Services LLC's team during any phase of our project, which was an unfinished basement. We are so happy with the service done. Moreover, Bud confirmed the two-year warranty, that it's hard to get it with a contractor. Thank you!"

"Everything done perfectly as promised. Highly recommended."

"Could not be happier with Jim's work. Remodeled master bath, kitchen, replaced front door, plus several other smaller tasks. Easy to work with. Has a talented eye for style and design. Kept me informed throughout the process. Has experience with the design board in my town (Reston). Never up-charged. I've recommended him to several neighbors already."