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"Although we contracted and made an initial payment (1/3) on February 27, by mutual agreement the work began on 13 April 2015 to allow the work-site to dry out from the winter weather.  The contractor made incredible progress in the first two weeks demolishing the old deck & garage porch, pouring footers, raising the frame & putting on the roof.  The first crew was very hard working, here early in the morning, & leaving late in the afternoon (after cleaning up the area each day).  When rain was in the forecast, the crew would ask if they could make up the day on Saturday, which they did.  Everything we saw in the first 2 weeks was consistent with our previous great experience with Fox Creek 2 years earlier when they replaced all our siding, windows & doors. The only problem at that point was that a plain black roof (25 yr) was put on instead of the architectural roof (lifetime warranty) we asked for.  The contractor acknowledged the error and offered to replace the roof at no additional cost.  We had originally only contracted for 2 skylights so we asked if he'd install 2 more at no cost versus replacing the roof and he agreed.  We were told that everything was on schedule to complete the rest of the job in 2 weeks.  We made the second (of 3) payment on April 29 which was when the excavation work below the porch/deck was supposed to begin.  No one showed up to start this work for several days and when they did (it was a different crew from the first), they typically showed up around mid-morning and were gone by mid-afternoon.  We had beautiful weather during this period in which very little work got done.  The contractor claimed they were having trouble getting the supplier to deliver sand and crushed rock.  Since we're located in St. Mary's County which is a bit of a distance from the contractor's home base in Crownsville near Annapolis, they decided to use "local" suppliers & subcontractors (electricians) rather than those they normally use.  We found out later that the sand & gravel supplier was located in Brandywine about 40 miles from here (there are plenty of suppliers right here in the county).  When the sand & gravel finally showed up at 10:00 am one morning about the same time the crew arrived, the crew directed them to the spot they wanted it dumped and then everyone left shortly after that without doing anything.  We knew by then that the job wasn't going to be completed anywhere near the 3 & 1/2 week total time advertised.  The predictable springtime heavy rains started and we were delayed even more.  The week of May 11 was the first week we could see some progress each day.  The end product was beautiful.  A paver retaining wall was put in all around the perimeter below the deck/porch and in between the concrete slab under the porch and the pavered patio area below the deck.  

We couldn't understand why the remaining work on the porch above couldn't go on while the below work was going on.  Wiring had to be put in, and also all the finish work (soffets, gutters, trim work, ceiling made of soffet rolls - looks very nice).  Most of the holdup turned out to be waiting for the "local" electrician to show up.  The electrician (Goudie) wasn't really all that local but was from Waldorf 35 miles up the road.  Our contractor had to threaten, cajole and/or beg Goudie to show up and install wiring so that the finishing work could be done on the porch.  We begged our contractor to get another licensed electrician (there are plenty of good ones right here in the county that we've done business with).  Anyway, once the electrician showed up we had to get them back several more times because they'd forget to do something we'd asked for or they didn't have a part and we'd end up in the same waiting game.  They did end up getting shamed into sending an electrician on Sunday of Memorial Day weekend to put in 2 ceiling outlets they''d forgotten to put in, but we still didn't have any fans or lights to enjoy that weekend, by which time our contractor assured we'd be enjoying the porch.  You don't EVER want to do business with Goudie Electrical.  

To make a long story short, after a lot of nagging to get a lot of loose ends tied up, the work was finally finished and inspected the Thursday (the day) before this past 4th of July weekend.  The porch & deck are absolutely beautiful (we'll attach pictures if we can figure out how to do it - they will speak for themselves).  We got some extras that we asked for like 7" wide Azek boards along the tops of the vinyl railings inside the porch to serve as a counter top for setting drinks or small plates of food or snacks, which we've had a lot of nice compliments about.  They're the perfect height for pulling a barstool up to.  One of the things we didn't get that we expected was a decent landing area at the bottom of our deck stairs.  The crew threw grass seed and straw there.  When we asked about getting some sort of solid landing, they shoveled out the area and threw some leftover crushed rock on it and tamped it down.  When we asked if they were going to finish it (we told them they could use some of the many wall pavers that were left over) they said the wall pavers would require digging too deep. We offered to pick up (and did) some square flat stepping stones from Lowe's which we left for them.  One of the younger fellas who was there one day to meet with the inspector and had no tools just laid the stones down, stomped them down with his feet and let it go at that.  The area was not level and a downpour that evening directed a steady flow of water from the stones across our concrete slab.  We didn't bother asking again, just tore it up last weekend, leveled and tamped it down properly and reinstalled the stepping stones ourselves.

Our sense through this whole experience was that there was nobody in charge.  Besides the first crew that started the project and came later on one day to install all the soffets and gutters, it appeared to be young fellas without any on-site direction or supervision.  They did a lot of good work but there was a lot of unfinished work that we had to call our contractor up to get fixed.  If we lived closer to Annapolis or the DC metro area, this would probably have been a much better experience.  They do good work at a fair price and the owners are very honest people and have the best of intentions.  But they appear to be ill-equipped to do business in St. Mary's, southern Charles or Calvert counties or other more distant locations.  I did mention to the owner that if he wanted to do more business here he needed to do more to establish relationships with truly local suppliers and subcontractors.  Communications also need to be improved all around - with the crews, between the partners, with suppliers, subs and us, the customers.  We had the sense that the crews didn't really enjoy coming here and that we were kind of at the bottom of Fox Creek's list of priorities due to our distance from their home base.  As much as we love the final product and will enjoy it and show it off for a lifetime, we couldn't go through the aggravation again.  We would encourage folks from the Annapolis and metro DC areas who are considering a project like this (or folks who aren't in any kind of a hurry to get a project like this completed in a reasonable amount of time) to give Fox Creek serious consideration.  

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"The pricing from Krause Construction was higher than competitors but I felt confident they were the best company to complete the jobs to my satisfaction and with a high quality of craftsmanship. I had two projects completed by Krause Construction - (1) redesigning rain runoff pipes and (2) covering patio posts and covering step facing with weather resistant material. Both jobs were done professionally with a very satisfying outcome. Troy and his staff did a fantastic job on the rain runoff pipe project. He explained every step of the job and was onsite the entire time while the job was being done. I had complete in his team to complete the project with a much more efficient design than what I initially had. 
The second job (covering patio posts and stair facing) was also completed to my satisfaction. I was not on the property to consult with the workers on how the work would be accomplished but was satisfied with the outcome. There were a couple areas that I asked the workers to redo and they responded quickly to my requests. I also asked that the worker return to the property to answer a couple questions pertaining to how they completed the job and he took the time to come by the same morning (on a weekend) to explain why he completed the project the way he did. He was very professional and provided a very concise explanation to my questions.
I have asked Troy to provide another estimate for landscaping work. Office and labor staff was very friendly, courteous and helpful during the course of both projects. They were very prompt in returning my calls and answering my questions.Both projects were completed with minimal disruption of property and they always left the job site picked up each night until the job was completed.
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"The window replacement crew was very efficient. They were careful not to disturb anything inside or outside the house. They explained the installation process very well and did a great job of cleaning up when they were finished. And I love the new windows!"

"Outstanding and professional service from the estimate to the completion of removal and installing a sink in our powder room. Highly recommend Denis Gonzales of JW Home Improvement for any plumbing work you need."

"I have had a pleasant experience using Home Genius to replace my porch siding. Everything went as planned and I love my new look."

"I needed to replace an old townhouse roof damaged by high winds. My experience with Roofing & More from my first contact with Marie was outstanding. Dwayne came a few days later and provided an estimate, complete explanation of roofing options and company polices, the insurance, license, pamphlets and documents. He also had a crew come out, the next morning, to put up some tarps. Angie keep me completely up-to-date on the project and scheduling, I was never left in the dark wondering about what was happening. Rob, Operations Manager, came out for a pre-construction meeting to explain exactly what and how the crew would perform the replacement, safety methods, home protection, cleanup and photo documentation during construction. On the day the work was performed the amazing hard working crew, led by Armando, worked as prescission drill team, continuously non-stop. They completely cleaned up all material that floated onto my neighbors areas. I did not find any debris that was overlooked. I was so impressed with Roofing & More that I have other projects for them."

"I cannot say enough good things about Power Home Remodeling. We have used Power Home for years. We had them replace doors and windows at our old house. In our current house, we had Power Home replace the windows on our upper floor and basement, as well as a basement door, sliding door, and attic insulation in 2020. Power Home just finished replacing our first floor windows and front door. Their work has always been impeccable and the experience has always been top notch. Every experience we have had with Power Home has been professional and pleasant. Whether it is sales, support, or the install teams, each rep’s focus has been on ensuring that we are happy and satisfied with the work being done. Additionally, the company offers an outstanding warranty on their work. I recommend Power Home to everyone I know who is in the market for doors, windows, siding, roofing, or attic insulation. Their products are exceptional, especially the doors and windows. The difference in temperature and noise is amazing. Additionally, Power Home takes care of its employees, which is very important to us. They also are very involved in the community. It is a refreshing change to see a company that focuses on taking care of their employees and customer satisfaction instead of just focusing on making money. Sales: Every rep that has visited us has been enjoyable to work with. They are honest and up front about their products, processes, and what to expect. Materials: Power Home’s windows and doors are amazing. From temperature to sound, the difference is huge compared to our old windows and doors. Professionalism: Every Power Home employee we have interacted with has been professional and pleasant. They have all been very focused on ensuring we have any questions answered and that we have an excellent experience. This holds true from sales to installs to support. Give Power Home Remodeling a chance. They will earn your business and you won’t regret it."

"My experience with Nova Exteriors was great. I needed new storm doors installed on two sets of French doors leading to a patio. Each set of doors has a total width of 48", so a custom solution was needed. Nova works with Provia, which manufactured the doors. The job was intricate and the Nova team needed a fair bit of creativity to make the new doors work on my 1976 row house. Near the end of the 9-hour install, they made a couple of small measurement errors and cut a couple of pieces of trim a bit short. They made it work as best as possible at the time, and then worked with me to replace the short pieces as soon as they could get new ones from Provia. The last step happened yesterday, and their guy showed up in a mask and gloves and was careful and respectful of social distancing and wiped surfaces down before he left. I am very happy with the service I received, the quality of the work, and the doors themselves. I would not hesitate to use Nova again or recommend them. I used them because of their relationship with Provia and the good reviews on Angie's List, so thanks to previous reviewers."

"I contracted Peak to replace the old roof on my house. On the original install date, they canceled for the day and did not notify us the day prior as agreed. In the end the roof was satisfactorily installed, however, a 1-2 day job took 2 weeks due to a section of the roof not being installed per contract. When reaching out to Peak, they confirmed that it was supposed to be done and had another crew sent out to install it. Once that was done, they left a 1” gap between the new roof and the siding, as the old flashing on the old roof was removed and not replaced. They quickly sent someone out to replace it. In short, they did do a great job on installing the new roof, however a series of missteps and limited communication extended the project far longer than necessary. Would I recommend? Sure. They did do good work on the new roof. I would also include the issues I had with communication and to inspect the roof after completion to ensure it was done to contract."

"Good. They installed 2 layers of rebar and hydro barriers, gravel and lots of concrete. Thorough job."