
Salt Plumbing Air & Electric
Salt Plumbing Air & Electric
SALT has been Austin, TX #1 Electrician since 1984. We take on a wide range of electrical projects to include full installation for additions and remodels as well as wiring and panel upgrades and a variety of other jobs. We're committed to providing a personalized service for each individual project we take on & look forward to building strong, long-term relationships with our clients and guarantee your satisfaction.
"Their technicians are heavily compensated for sales. That is not to say that the products sold are inferior, just maybe unnecessary and always expensive. In our case a $6500 water filter. When the technician made the sale he referenced a free 12 month free payment plan through a finance company, ?Upgrade?. We had used a seemingly similar plan for our windows and it was simple and without any sales garbage. Not so Salt and ?Upgrade?. Immediately after signing up I received nearly20 sales emails from Upgrade. I quickly contacted SALT to cancel the payment plan saying I would pay in full when the product was installed. Which I did. I continued to receive ?Upgrade? sales emails and ones that implied that the payment plan was still in force. So I called a SALT manager, Alan Snow to share copies of the numerous ?Upgrade? emails and to get the problem resolved. He claimed to have done this, but I am still getting ?upgrade? emails even today."
david w on August 2025
SALT has been Austin, TX #1 Electrician since 1984. We take on a wide range of electrical projects to include full installation for additions and remodels as well as wiring and panel upgrades and a variety of other jobs. We're committed to providing a personalized service for each individual project we take on & look forward to building strong, long-term relationships with our clients and guarantee your satisfaction.
"Their technicians are heavily compensated for sales. That is not to say that the products sold are inferior, just maybe unnecessary and always expensive. In our case a $6500 water filter. When the technician made the sale he referenced a free 12 month free payment plan through a finance company, ?Upgrade?. We had used a seemingly similar plan for our windows and it was simple and without any sales garbage. Not so Salt and ?Upgrade?. Immediately after signing up I received nearly20 sales emails from Upgrade. I quickly contacted SALT to cancel the payment plan saying I would pay in full when the product was installed. Which I did. I continued to receive ?Upgrade? sales emails and ones that implied that the payment plan was still in force. So I called a SALT manager, Alan Snow to share copies of the numerous ?Upgrade? emails and to get the problem resolved. He claimed to have done this, but I am still getting ?upgrade? emails even today."
david w on August 2025