Get matched with top basement drainage channels installers in Hartford, CT

"Our basement has a huge sloping rock in it-the foundation was built around it when the house was built in the 50's. Over the past 5-6 years, water has seeped in more and more at the top of the rock where it meets the ground right next to the foundation and rolled down the rock to the cellar floor, threatening to flow over to the finished side of the basement. First we put a new drainage system outside the house but that did not help. Five years ago we had another basement company come and they told us all we would need is a dehumidifier and that would dry up the water. We bought their big dehumidifier but nope, that did not make a dent in it, it has just gotten worse each year. I called CT Basement Systems late last fall and a very, very nice representative came, looked at the rock and the water flowing down it and was confident their system would take care of the problem. I have a friend that used them for water in her basement and she has raved about them and has never had a drop of water since her system was installed. I paid the deposit and the technicians came exactly when they said they would. They did a great job, were very professional and left the cellar area very clean in spite of all the dust that must have been generated by the jackhammering. I am very happy with the job they did. However, there has been one unexpected problem. Before the drain was put in, I had been buying absorbent socks, flood bags and all kinds of things to soak up the water. Now we just let the water course down the rock into the drain guard, which then funnels it to the sump. We discovered that some of the water drains down to our brick chimney, which abuts the big rock . Instead of continuing it's flow down the rock to the drain, some water is soaking into the gravel around the chimney and then coming out on the other side, where there is no drain guard, making puddles on the floor again. We think the rock needs a thin lip of cement to direct the flow down and away from the chimney area. So, I called the salesman. No call back. I emailed him. No reply. I called and left another message but nothing. I called the company and asked if they would give him a message to call me. No response. So, I can only surmise that they are completely uninterested in this, now that the job is done. I now have a mason coming to do the cement. It is too bad, because I was so impressed with the salesman when he came and also with the installers. I would recommend the product and the installation service beyond a shadow of a doubt. But the lack of customer service after the fact is a huge disappointment. I actually do not mind having our own mason come and do the job. If they had called me back, I would have told them that- I really just wanted to get their opinion on the problem. But they apparently just don't want to be bothered."

"I was very impressed with David's responsiveness and every member of his crew was a pleasure. They completely removed the kitchen floor (and several layers of subfloor) in my 100+ year-old home, made repairs to floor joists and installed new flooring that looks beautiful. It was an evolving project and I appreciated the team's flexibility and speed with which they completed the project."

"They installed the drai pipe in the joists of the basement ceiling so that I could not open the basement door completely. They are coing next week to fix it, at their cost."

"We hired Budget Dry to review our basement problems and hired them to do the waterproofing project, install new basement windows, install the Santa Fe dehumidifier, and recently they installed our back-up battery system. We highly recommend them -always courteous, get the jobs done quickly and neatly, and always respond when we need their advice/want to purchase new filters. A great company!"

"Jon is professional and a man of his word. My wife and I had some leakage in our finished basement. After substantial research, I contacted several companies in the area. Jon and his crew at Eastern responded faster than every other company and offered us the best price for the least hassle. The crew works hard and fast. They were respectful of our home and property and cleaned up after themselves when they were done working. Our interior foundation drain is working great and can sleep in peace knowing that our basement is dry, even on the wettest nights.They stand by their work and even came out to install a false floor under our oil tank after we replaced it., at no additional fee. I would 100% recommend Jon and his crew for all of your waterproofing needs."

"He came over and did the rough-in for finishing my basement. Took the time to think about what was the most logical things need for me as a homeowner (access to pipes, shut off valves, hook up locations, etc..) very professional and showed quality work."

Groundworks is the North America’s leading and fastest-growing foundation repair and water management solutions provider. Groundworks is a vertically integrated company with its own manufacturing operations and a world-class software solution, allowing us to serve our customers more effectively. From the first phone call to the annual maintenance offered, our customers have peace of mind knowing we’re there with one mission – to repair, protect and improve their home.

"Empire Construction and Waterproofing is the best in CT! They were able to correct an unhealthy, mold-ridden situation - my garage had no existing drainage system. Mr. K and his Team excavated and designed a drainage syatem that completely resolved the problem. Mr. K is reliable and communicates well throughout the process. He and his Team were efficient and attacked the problem with sincere effort and determination. The project was carefully planned and executed in a timely manner. I strongly recommend Kris and his Team!"

"Honestly, we cannot say enough good things about Drainage Pros. They are professional, competitively priced, trustworthy, and - most importantly - excellent at what they do.
We moved into a 1920s home with major drainage problems. Four of the six original underground drains that collected water from the downspouts were nonfunctional. Our home also sat low on the property, and when it rained water flowed across our driveway, over the patio, and into our basement by seeping over the foundation. It looked like a small river coming toward our home and disappearing underneath.
AJ responded quickly to our initial inquiry and met with us on site to discuss the project. He listened carefully to our observations while assessing the driveway, patio, and grounds before sending us a detailed proposal the next day. The proposal listed several different stages and options, which we continued to discuss with him at every step of the project. AJ was always very  knowledgeable, communicative, and professional, responding to our many questions and concerns thoroughly and patiently (even when we asked the same question multiple times). Ultimately, Drainage Pros stood by their original proposal, working within budget, and they even guaranteed their work (although we don?t expect we?ll be needing the guarantee).
They tore out and had the old driveway re-graded and repaved, installed a channel drain behind part of the home, and laid pvc pipe along the entire perimeter to collect water from all six downspouts. They ran the pipe under two bluestone patios and walkways, all of which they reset carefully. They connected the pipe to our main sewer line, which required six foot plus excavations. Lastly, they reseeded the lawn (which returned nicely), and basically restored the grounds to their original condition. The paving company they coordinated with was also excellent, and they worked hard at communicating with each other to ensure that the project was completed to our satisfaction.
Personally, what I most appreciated about working with Drainage Pros is that AJ did not trouble us with all of the things that could possibly go wrong while performing such a major job like excavating and tapping into the main sewer line. He simply assured us calmly and professionally that he and his team could do the job, and they did. Perfectly.
We had previously discussed the job with a completely different (and also highly rated) contractor who appeared flustered by our drainage issues and, after charging us >$1,000 for an assessment and cleaning, was unable to offer us a written proposal or estimate without further ?diagnostics?. Do not waste your time and money, like we did. Just hire Drainage Pros, and they will get the job done.
We now have absolutely NO DRAINAGE ISSUES and strangely even look forward to when it rains so we can see how beautifully the water flows down the driveway, into the drains, and away from the house. If you are on this site searching for a drainage specialist, perhaps you can appreciate this.

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"I really want to thank everyone (sales rep, crew, foreman, etc) for
improving my families air quality. My husband and my son both have
asthma, and have been having a very difficult time breathing lately. The
sales rep actually performed a mold test in the house, and I found the
mold I thought was only on the walls was actually in the air in my
entire house. They came a few days later to install an Easy-Breathe
system and later came to fix my basement water issues.
 I chose Dry-X  Waterproofing because I know a lot of contractors,
and they agree that the company stands behind the product and service.
Another "big" reason I chose them is because they have done business
under the same name for many, many years.
It has been a couple weeks since the basement was complete, and the
dirt is still settling and the basement is a lot less damp and humid. I
am so happy I decided to choose Dry-X . Every single person I dealt
with was professional and courteous to me, my husband, and my children.
We highly recommend using their services.
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