Get matched with top basement drainage channels installers in Hartford, CT

"I posted an initial review on 2/21/19 on a job done on 1/11/19 to fix groundwater from coming into our basement. The drainage system and sump they installed was not collecting all the water that was coming in, as we had leaking from several areas along an uneven rock ledge. I had reached out to our salesperson by phone and email and never heard back, so I was very frustrated. About 3 weeks after I posted the review, I did get a call from Jeff Allen, one of the supervisors. To make a long story short, he sent out one of their waterproofing specialists to look at the problem. We had already hired an independent mason to try to remedy the problem but he had not yet had a chance to do the job. Jeff convinced me that CT Basement systems would do absolutely whatever it took to fix my water problem. I cancelled the independent mason. Danny, a mason from CT Basement Systems came out and used a very ingenious method to divert all the water to the originally installed water guard trough and then to the sump. It is working beautifully!! I think Danny is a genius and I am so impressed and thankful for Jeff's perseverance and kindness in making this happen. I am now a very happy customer."

"I was very impressed with David's responsiveness and every member of his crew was a pleasure. They completely removed the kitchen floor (and several layers of subfloor) in my 100+ year-old home, made repairs to floor joists and installed new flooring that looks beautiful. It was an evolving project and I appreciated the team's flexibility and speed with which they completed the project."

"Customer Service was good. However pump was installed in a different spot then was discussed with out proper consultation. Despite prior assurances, the basement was not closed off during jack hammering, thus creating a thick layer of dust over the entire basement."

"Excellent. I can’t say enough good things about this company. We are even planning other projects with them."

"The owner(John) communicated well, contacted the Building Inspector for us, helped us fill out Permits. His crew were tops at what they did-courteous, neat and clean, became our second family. John and crew manager explained clearly every step of the process and why and how they would be carried out. No shortcuts taken. Excellent products used. Wonderful customer care qualities...each laborer and staff involved. Itâ s been 2 weeks + since the work was completed; weâ ve had downpours and not a drop in the basements. Andrea + Earnest Palmer"

"He came over and did the rough-in for finishing my basement. Took the time to think about what was the most logical things need for me as a homeowner (access to pipes, shut off valves, hook up locations, etc..) very professional and showed quality work."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs.\nIt is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project.\nIn order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer \nin a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"Chuck, Alex and Naki did a great job. Lots of attention to detail. Walked me me the whole process so I would feel comfortable"

"Empire Construction and Waterproofing is the best in CT! They were able to correct an unhealthy, mold-ridden situation - my garage had no existing drainage system. Mr. K and his Team excavated and designed a drainage syatem that completely resolved the problem. Mr. K is reliable and communicates well throughout the process. He and his Team were efficient and attacked the problem with sincere effort and determination. The project was carefully planned and executed in a timely manner. I strongly recommend Kris and his Team!"

"A.J.  was great to work with.  His team graded my backyard and it looks fantastic! They were fast and reliable.
I definitely recommend M&M Construction/ Drainage Pros.  They have also helped put me in touch with other colleagues for tree work and plumbing who are reliable and cost effective.
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