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"Brian G was very professional. He called at the time that he said he would call, to update us on the roof install. His customer service was outstanding and very professional. Always wanting to know if we had any questions about the roof install. We did have a few questins and Brian G was able to answer them. The installers were on time and were diiligent in their work."

"John Krause Construction recently replaced my roof. I am very pleased with the quality of the work and the price we paid. Their crew was professional and courteous, and a pleasure to work with. They took extra care to clean up my entire yard and ensure I was happy with the job. I would highly recommend this company for any and all home improvement projects."

"Overall the installation went well except the "bowing" in the portion of the roof over the garage. We contacted Power on several occasions, but we haven't received a proper response yet. Below is the email we sent to Power. Power did acknowledge receiving the email, but nothing has happen so far. Email: You replaced our roof April 23, 2022 – project number 35-74502. We’re pleased with the replacement except for the portion over the garage…it’s bowing. Below, is our account of the events detailing how we have tried to resolve this issue. March 26, we met with sales team, Chris Pierson and Christy. We were assured that the bowing over the garage would be addressed and corrected since we were getting a brand-new roof, down to the decking/framing. The replacement should resolve this issue unless it’s structural. Brandon, project manager came out March 30 to check the readiness of the installation; to verify the frame could support the new roof. During the appointment, he mentioned that he would be on site the day of install. The roof was replaced on April 23rd. No on-site manager ever came on site, the lead guy of the work crew was not an effective communicator. We engage beyond the one time he asked for an extension cord. I called POWER and left a message with Chris Pierson that same day after the crew left to express my dissatisfaction with the roof over the garage. POWER came out to inspect/QA the project at completion (the roof) on April 25th, I believe his name was Zach. We pointed out the concaved roof on the garage. He stated that portion may be a structural issue and Power could not address that. I asked him how much would it cost to replace it? He thought about it for a minute or so, then stated it could be replaced, but it would be “redo” and he quoted us a price of approx. $8900. He proceeded to say that he could knock it down to about $7800 if we added an additional project to replace the house trim. This is when he mentioned that they have company meetings on Tuesdays in the morning and he was sure this project would be discussed. He acknowledged that POWER’s communication could have been better (better details in the project notes). We waited few days thinking that someone from POWER would reach out and when that didn’t happen, we called Chris Pierson (the POWER sales guy) on April 28th. During this call, Chris scheduled another QA/follow up appointment for May 9th at 10:00am; he said Dylan, a service manager would come out. On May 9th no one showed up. About 10:20am, we called POWER only to find out that we did not have an appointment for that day. We were not the appointment list. We then rescheduled for 10am the next day, not even 10 minutes later POWER called back to inform us that unfortunately they were not going to be able to make it because of some staff meeting. I recall asking “is the meeting all day”. That’s when we were told that the next available date was June 16th; feeling like we had no choice we accepted the June 16th date at 6pm to allow both of us to be present for the meeting. Upset and feeling like we were about to get the runaround, we placed a call to GreenSky (financing team) to inform them of the matter since loan was activated and payments would begin soon. After sharing the situation with the GreenSky rep, she took notes, and we submitted a complaint because again we felt like we were about to get the run around. On June 12th, we had a call with the assigned GreenSky caseworker. He advised that we should continue to try and resolve the matter with POWER. On June 16th around 1:50pm, I received an apologetic call from Terry, apologizing for being late, that his prior appointment ran over, he was out in the sticks and phone reception was not all that great. I mentioned that our appointment wasn’t until 6pm as so my husband could be home. I was told that I must be mistaken because they don’t make appointments after 6pm, his latest appointment would be around 4:00pm. He said that my husband really didn’t need to present, it would be a quick look and since he was in the area. He asked for a summary of the situation; I gave him the run down. He asked if I could send him a few pictures, which I texted him a few of the garage roof. He said he got the jest of it. He apologized and asked what could they do… we said that we would be open to a knocking something off the price or repairing the area. He said let me call my office. He called us back to say that someone from senior management would be calling us to try and resolve this that evening of June 16th, but still haven’t heard from him or POWER."

"Home Genius Exteriors contracted to replace the roof. Emmanuel showed up as the Project Manager with a solid crew. They performed the roof replacement exactly as discussed in the contract. Highly professional, respectful and efficient. Thank you HGE!"

"Very professional company. Had a leak in my dining room and I called them for an estimate for a roof repair. They came out the same day I call them, installed a tarp on my roof to stop the leak. They worked with my insurance company and in a matter of days, I received approval from my insurance. From that point on, it was smooth experience. I chose the type of roof, the materials were ordered and delivered and installed in a timely matter. I would recommend them for any roofing job."

"The entire process went very well. The team at JDH is excellent, from their sales guys, to on site managers, to individual workers. All are professional and courteous and take their time to do it right. We've had a few scheduling hic-ups throughout the process, but overall they've been excellent from start to finish. Most importantly, my new roof and skylights look top notch, and will last a lifetime!"

"The owner is wonderful, very friendly and knowledgeable. He responded to all my calls and texts in a timely manner. The job was done on time. The crew was polite and the clean up was very good. Highly recommend them for any roofer issues you have."

"Found Sentri on Angi. Jeanette and Violet were very pleasant and efficient in getting a contractor to me in the time frame needed. The contractor was excellent and the roof looks great! I would definitely work with them again if I had additional projects."

KBY Construction is a family-owned and operated, full-service MHIC Licensed contractor proudly serving Southern Maryland. We specialize in a wide range of interior and exterior home remodeling, room additions and expansions. As well as repair services, including kitchens, baths, tile, drywall, paint, roofing, siding, and much more.\n\nAs a MHIC licensed company (MHIC# 155013), we are committed to providing expert analysis and free estimates for all your home improvement projects. Our team will visit your home, discuss your project in detail, and provide you with a comprehensive quote.\n\nContact us today to schedule your free consultation!

"Excellent! Very fast and extremely Knowledgeable-I really like the fact that they focus only on roofing and they just they didn’t just come out and inspect the air my roof water was leaking inside the interior they went inside to actually see the water stain to see exactly what needs to be repaired. Most importantly they focused on repairing the area requested versus other companies who oppression me to replace the entire roof Versus focusing on the area with the issue"